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  1. For those who are experiencing this issue after...

    For those who are experiencing this issue after installing Windows update 2004, please PM me to resolve an ROG Live Service error which occurs while opening AURA Creator. An Aura Creator reset tool...
  2. Hey guys, please download the log tool below and...

    Hey guys, please download the log tool below and follow instructions in the Read me txt file.
    https://1drv.ms/u/s!AnVh8ZVQZ-1MhL4U89ccbloFhZfMbg?e=V9Qmbs

    PM me the generated log file (please...
  3. Best to disable any virtual/spatial surround...

    Best to disable any virtual/spatial surround effects if you already have true surround in the Theta.
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    Try to disable the other sound output/input...

    Try to disable the other sound output/input devices from the device manager and close the associated software for those devices. Especially if you need to unplug the headset to resolve issues.
  5. Sticky: Thank you all for helping to report the issues...

    Thank you all for helping to report the issues you have been having. I have collected your info to make our next update more robust. And I'm glad to inform you guys that there is a significant...
  6. If this is a service-related issue then please go...

    If this is a service-related issue then please go to this section: https://rog.asus.com/forum/forumdisplay.php?295
    Thanks.
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    There isn't a need for spatial sound effects,...

    There isn't a need for spatial sound effects, those are mainly for people with stereo (2-channel) headphones. Same goes for virtual surround, no need for that either since you already have real...
  8. Connecting multiple RF devices simultaneously to...

    Connecting multiple RF devices simultaneously to the same receiver affects gaming performance. Bluetooth is great for convenience and power saving, but limited to 125Hz polling rate. To set up the...
  9. Sticky: Sorry, laptops and desktops before July 2018 are...

    Sorry, laptops and desktops before July 2018 are not supported in Armoury Crate.

    Here is a list of supported laptops and desktops:...
  10. Some people get excited about customising all the...

    Some people get excited about customising all the profiles before setting up the joystick. You'll need the default settings for profile 3 because the controller buttons need to be assigned and the...
  11. Did you switch to Profile 3 and reset (revert to...

    Did you switch to Profile 3 and reset (revert to default settings)?
  12. Sticky: Custom/Advanced Effects are now done through Aura...

    Custom/Advanced Effects are now done through Aura Creator, which gives you complete control over the lighting effects - even on multiple devices. Give it a try.
    85342
    85343
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    Are you guys on Armoury II or Crate?

    Are you guys on Armoury II or Crate?
  14. Sticky: Set up the ROG Chakram joystick to play Fortnite with one hand

    Ever wondered what it's like to play Fortnite with one hand? The only way is to find out is to try it yourself, here's a little guide to help you get started.

    Why?
    Running and aiming with one...
  15. Sticky: Just to be sure, have you tried to reboot or...

    Just to be sure, have you tried to reboot or perform a power cycle?

    Anyone else??
  16. Hey Chris_e, was your issue resolved?

    Hey Chris_e, was your issue resolved?
  17. Sticky: Detectdll v0.0.8.8 was published yesterday....

    Detectdll v0.0.8.8 was published yesterday.
    Please reboot, and wait for 10 mins while Detectdll is updated in the background.
    You can go to C:\Program Files (x86)\ASUS\ROG Live Service to check if...
  18. Sticky: Want to check, have you performed a power cycle?...

    Want to check, have you performed a power cycle? (unplug from wall for 5 seconds)

    The latest update (v2.7.13.0) plus individual component updates provide a number bug fixes. A new thread will be...
  19. Sticky: You really go for the latest ;) Sorry, mine's...

    You really go for the latest ;)
    Sorry, mine's not set for weekly updates. If your system without Insider Preview is fine, then the issue is probably that. For now, we will focus more on existing...
  20. Sticky: Hi There, I couldn't replicate this issue, I...

    Hi There,

    I couldn't replicate this issue, I tried with a system with Insider Preview and the equalizer worked fine (see below).
    85244

    Try adjusting the lower frequencies and the difference is...
  21. Sticky: 1. Make sure you have the directory right - it's...

    1. Make sure you have the directory right - it's hidden. C:\ProgramData\ASUS\ArmourySDK\Keyboard
    (not C:\Program Files)
    Files should look like this:
    85211

    2. Was this resolved...
  22. Sticky: Thanks for your feedback. Apart from the deals on...

    Thanks for your feedback. Apart from the deals on offer, the Featured tab does actually show info that is relevant to your products, you can find games from Gamesplanet which support Aura Sync....
  23. Sticky: To resolve the remaining 2 issues: 1. Flare...

    To resolve the remaining 2 issues:
    1. Flare issue - might be some data format error.
    FInd the directory C:\ProgramData\ASUS\ArmourySDK\Keyboard\ROG STRIX FLARE
    1. Copy the “ROG STRIX...
  24. If your issue is still not resolved, please...

    If your issue is still not resolved, please download log tool and follow the instructions in the Readme text file.
    Download here:
    https://1drv.ms/u/s!AnVh8ZVQZ-1MhL4U89ccbloFhZfMbg?e=R9YCca
    ...
  25. Sticky: Please don't forget to provide the info requested...

    Please don't forget to provide the info requested guys. Check the OP (original post).
    I get that some of you are frustrated, and I have no problems giving everyone a little room to vent every now...
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