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Type: Posts; User: Alvez@ROG

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  1. Hello Sorry to reply late. According to your...

    Hello
    Sorry to reply late. According to your picture, I can see there is no hardware info of wlan card.
    I will suggest to reinstall chipset driver and wifi driver first , if you already...
  2. Hello I am sorry , the link seems be locked by...

    Hello
    I am sorry , the link seems be locked by private review.
    Could you try to upgrade KB firmware V2.6.0.001 first?Thank you...
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    635

    Hello Good day, in order to align the same...

    Hello
    Good day, in order to align the same info , please confirm your latest version of wifi card id V3.00.01.1207? Right.
    What's the version of your operation system, Win 10 or 11?
  4. Hi Please install ASCI V3...

    Hi
    Please install ASCI V3
    https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Software/SoftwareandUtility/13833/ASUSSystemControlInterfacev3_ASUS_Z_V3.1.0.0_13833.exe
    92283
  5. Replies
    2
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    395

    Hi Let me explain more about many people...

    Hi
    Let me explain more about many people inquiry thickness of thermal "pad". Actually that is not a pad made by rubber or silicone as you know.
    We used thermal grease to fill gap between...
  6. Replies
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    454

    Hi This model support 16GB*4, when you open...

    Hi
    This model support 16GB*4, when you open bottome cover and no ram found which means there are ram placed under kb .
    I am not sure your bundled ram size is 2*8G or 1*16G, if you want to know...
  7. Hello Good day Could you provide bios...

    Hello
    Good day
    Could you provide bios version/brand name of DRAM/Model description of DRAM? Thank you.
  8. Hello Update Windows and drivers Check...

    Hello
    Update Windows and drivers

    Check Windows Update, learn more about How to execute Windows Update.

    2. Enable and reinstall driver in Device Manager

    2-1. Type and search [Device...
  9. Replies
    24
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    2,430

    Hello Zaklovesyou Good day. Could you...

    Hello Zaklovesyou
    Good day. Could you provide full model name? I am tring to find some solution for you.
    By the way, if your warranty is by USA. Is it possible send back to other friends or...
  10. Hello Good day, technically this model support...

    Hello
    Good day, technically this model support boot up without battery or low battery with charging in.
    According to your test result, assume there two possible point. ower ic on mainboard didn't...
  11. Hello I don't think using DDU will brake...

    Hello
    I don't think using DDU will brake hardware or rewrite VBIOS and FW to cause performance decreasing.
    Sounds you have a perfect software structure drive good score 3dmark and timespy...
  12. Replies
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    42,181

    Hello JonnyJackson If you already install...

    Hello JonnyJackson
    If you already install VBIOS 86018_9200, BIOS 316, AMD Driver V27.20.22001.24003. I would suggest to create RMA for further diagnostic. Because all software solution is done....
  13. Hello angelusnhc As your mentioned, I guess...

    Hello angelusnhc
    As your mentioned, I guess ccleaner might change hw id register volume in your system. Did you try the same solution as what you did in your desktop by older driver of audio...
  14. Replies
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    1,308

    Hi Armoury Crate uninstall link:...

    Hi
    Armoury Crate uninstall link:
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
    Armoury Crate install link:(Need use internal update page to upgrade to the...
  15. Hello I have good new, new veersion of bios will...

    Hello
    I have good new, new veersion of bios will support REBAR function.
    Please continue to focus on official website support page, we will release soon.
  16. Hi This model is not on support list now, but...

    Hi
    This model is not on support list now, but we will check with relevant team . thank you.
  17. Replies
    19
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    1,308

    Hi Good day . Please check Armourcy crate and...

    Hi
    Good day .
    Please check Armourcy crate and Hal version is the latest
    Please try to reinstall Armoury crate and related aura sofware. Thank you.
  18. Hello Some scenario need to confirm first. Do...

    Hello
    Some scenario need to confirm first.
    Do you remember any software updating recently to cause function error?
    Zero rpm mode doesn't work ar beginning when you watch streaming video or after...
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    395

    Hello: Good day Need more information to dig...

    Hello:
    Good day
    Need more information to dig out.
    What's your Lan driver version now?
    How far did you place router from desktop?
    Is it the same result with wired and wireless speed testing on...
  20. Hi Thank you for posting . May I know serial...

    Hi
    Thank you for posting .
    May I know serial number of laptop that you could share me with private message ?
    I can look into the RMA story or contact history.
    Usually fan control error may be...
  21. Dear Usually, we use Memtest to diagnostic ram...

    Dear
    Usually, we use Memtest to diagnostic ram module, but it only support bad section detected. If you symptoms happened intermittent
    I will suggest you can issue rma for ram to swap. I thought...
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    5,824

    Hi Nkt99 Good day. May I know which purpose...

    Hi Nkt99
    Good day.
    May I know which purpose you want to enable TPM? For Windows 11 installation or other use.
    What's you BIOS version?

    Please confirm below path in you model or not
    Manual...
  23. Replies
    2
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    1,850

    Hi Good day. According to the photo, it's a...

    Hi
    Good day.

    According to the photo, it's a dark dot. A Pixel consists of sub-pixels: one red, one green and one blue dot. A bright dot is a sub-pixel that is always on under Black pattern. A...
  24. Hi Jasonmbrown: This cable is one of WIFI...

    Hi Jasonmbrown:
    This cable is one of WIFI antenna, however even it is broken , laptop will connect to router with no problem due to multiple antenna desing, but signal may decrease a little bit....
  25. Hello Please refer below link to see page 22 in...

    Hello
    Please refer below link to see page 22 in user manual to clean cmos. Thank you
    https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX-H370-I_GAMING/E13734_ROG_STRIX_H370-I_GAMING_UM_WEB.PDF
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