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Type: Posts; User: Alvez@ROG

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  1. Replies
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    Hi Armoury Crate uninstall link:...

    Hi
    Armoury Crate uninstall link:
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
    Armoury Crate install link:(Need use internal update page to upgrade to the...
  2. Hello I have good new, new veersion of bios will...

    Hello
    I have good new, new veersion of bios will support REBAR function.
    Please continue to focus on official website support page, we will release soon.
  3. Hi This model is not on support list now, but...

    Hi
    This model is not on support list now, but we will check with relevant team . thank you.
  4. Replies
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    304

    Hi Good day . Please check Armourcy crate and...

    Hi
    Good day .
    Please check Armourcy crate and Hal version is the latest
    Please try to reinstall Armoury crate and related aura sofware. Thank you.
  5. Hello Some scenario need to confirm first. Do...

    Hello
    Some scenario need to confirm first.
    Do you remember any software updating recently to cause function error?
    Zero rpm mode doesn't work ar beginning when you watch streaming video or after...
  6. Replies
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    154

    Hello: Good day Need more information to dig...

    Hello:
    Good day
    Need more information to dig out.
    What's your Lan driver version now?
    How far did you place router from desktop?
    Is it the same result with wired and wireless speed testing on...
  7. Hi Thank you for posting . May I know serial...

    Hi
    Thank you for posting .
    May I know serial number of laptop that you could share me with private message ?
    I can look into the RMA story or contact history.
    Usually fan control error may be...
  8. Dear Usually, we use Memtest to diagnostic ram...

    Dear
    Usually, we use Memtest to diagnostic ram module, but it only support bad section detected. If you symptoms happened intermittent
    I will suggest you can issue rma for ram to swap. I thought...
  9. Replies
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    2,090

    Hi Nkt99 Good day. May I know which purpose...

    Hi Nkt99
    Good day.
    May I know which purpose you want to enable TPM? For Windows 11 installation or other use.
    What's you BIOS version?

    Please confirm below path in you model or not
    Manual...
  10. Replies
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    243

    Hi Good day. According to the photo, it's a...

    Hi
    Good day.

    According to the photo, it's a dark dot. A Pixel consists of sub-pixels: one red, one green and one blue dot. A bright dot is a sub-pixel that is always on under Black pattern. A...
  11. Hi Jasonmbrown: This cable is one of WIFI...

    Hi Jasonmbrown:
    This cable is one of WIFI antenna, however even it is broken , laptop will connect to router with no problem due to multiple antenna desing, but signal may decrease a little bit....
  12. Hello Please refer below link to see page 22 in...

    Hello
    Please refer below link to see page 22 in user manual to clean cmos. Thank you
    https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/ROG_STRIX-H370-I_GAMING/E13734_ROG_STRIX_H370-I_GAMING_UM_WEB.PDF
  13. Replies
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    Hi Good day. Is your brand of VGA card ASUS?...

    Hi
    Good day.
    Is your brand of VGA card ASUS?
    I will suggest to update VBIOS/Driver first, Thank you.
  14. Replies
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    347

    Hi BigJohnny, thanks for expert answer. Hi...

    Hi BigJohnny,
    thanks for expert answer.

    Hi Treadir
    If you face any issue on flashing bios by stick , please let me know. Thank you.
  15. Hi Good day, I am sorry we don't have this 3D...

    Hi
    Good day, I am sorry we don't have this 3D file of this part. Thank you.
  16. Replies
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    203

    Hello Good day , please allow me to ask some...

    Hello
    Good day , please allow me to ask some scenarios:
    1.Do you switch off laptop by power off fully, not to suspend it?
    2.When you face the symptom you mentioned. Do you press power key over 10...
  17. Hi Do you ever try to Install RAID driver from...

    Hi
    Do you ever try to Install RAID driver from IRST when installing Windows 10?
    https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin10/Others/V18.0.4.1146_IRST_VMD_20H1.zip
  18. Replies
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    Hi Thanks for providing error message, it looks...

    Hi
    Thanks for providing error message, it looks like several error occurs not point to dedicate device. So I want to provide a FAQ and hope it is useful.
    https://rog.asus.com/support/FAQ/1037507...
  19. Hi According to Q code, it might be failed at...

    Hi
    According to Q code, it might be failed at flashing BIOS. If you already flash back to 3403, but symptoms happened the same. I would like to suggest to contact local service to have a RMA....
  20. Hi Please refer QVL as follow: Brand Model...

    Hi
    Please refer QVL as follow:
    Brand Model name Capacity Speed Speed Side Chip Timing Voltage Slot
    G.SKILL F4-4800C18D-32GTZR 2x 8GB 4800 4800 SS SK...
  21. Replies
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    369

    Hello Good day , Please provide full name of...

    Hello
    Good day , Please provide full name of model , I need to confirm your bios version is latest or not. Thank you.
  22. Replies
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    Hi I am Alvez from serice team . As Silent...

    Hi
    I am Alvez from serice team . As Silent Scone mentioned, could you share more info to us to let me pass to relevant team for further check. Thanks.
  23. Hi Please uninstall Armoury crate by tool...

    Hi
    Please uninstall Armoury crate by tool below:
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

    Reinstall Armoury crate...
  24. Thread: 9e error

    by Alvez@ROG
    Replies
    5
    Views
    4,425

    Hi Please refer to following FAQ:...

    Hi
    Please refer to following FAQ:
    https://www.asus.com/us/support/FAQ/1046215/
    According to the support platform B550 is include in support list.
    Please wait new version of bios releasing....
  25. Replies
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    Hi Could you share how did you overclock ram...

    Hi
    Could you share how did you overclock ram frequency? If you do bios reset to recovery pc back , sometimes issues caused by firmware of ram.
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