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Type: Posts; User: STARRAIN@ROG

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  1. Replies
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    Hi TrebleTA, After enabled remote access,...

    Hi TrebleTA,
    After enabled remote access, although who knows the HTTPS port, DDNS or WAN IP can access the router setting page, they also need the user name and password to sign in....
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    291

    Hi TrebleTA, I'll consult our tech team more...

    Hi TrebleTA,
    I'll consult our tech team more about your feedback.
    Thank you.
  3. Hi Kroizei322, Do you mean after gaming and FPS...

    Hi Kroizei322,
    Do you mean after gaming and FPS drops, you would see the mouse trace?
    If it only occurred after playing the specific games, may I have the name and the version of the game?
    If it...
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    Hi turktiger, After consulted our tech team,...

    Hi turktiger,
    After consulted our tech team, they would like to know the scenario and Miracast lag video.
    Could you please help to record a video about LG 55UJ630V Miracast connection?
    May I know...
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    36

    Hi Psycrow, Please refer to the following link...

    Hi Psycrow,
    Please refer to the following link to try stealth mode in bios.
    https://rog.asus.com/support/FAQ/1045607#ggg
    Thank you.
  6. Replies
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    62

    Hi NickT, Is [Turn on fast startup...

    Hi NickT,
    Is [Turn on fast startup (recommended)] not ticked in additional power settings?
    If yes but the fan still running after shut down for a while, please remove the hard drive with OS and...
  7. Replies
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    3,243

    Hi stixix, There is no repair record of you...

    Hi stixix,
    There is no repair record of you serial number so far.
    I look forward to hearing from you soon.
    Thank you so much.
  8. Replies
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    3,243

    Hi WorldofShadows, Thank you for your reply....

    Hi WorldofShadows,
    Thank you for your reply.
    May I know how many times you shut down and startup a day?
    If the power supply was new purchased, could you please restored bios to all default...
  9. Replies
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    3,243

    Hi Xairoo, Thank you for your reply. Have you...

    Hi Xairoo,
    Thank you for your reply.
    Have you also tried S5?
    Did you encountered no startup issue after shut down the pc, and you had to turned off and turn on PSU?
    Thank you.
  10. Hi edplaysdrums, I'm afraid the cause might be...

    Hi edplaysdrums,
    I'm afraid the cause might be various.
    If you have you tried other hard drive with OS and graphics card but still the same, please RMA the CPU and the motherboard.
    Thank you.
  11. Hi Sartigan, Thank you for your reply. If you...

    Hi Sartigan,
    Thank you for your reply.
    If you only connect a JBL soundbar via optical cable on the motherboard, does the static sound occurs?
    Could you please check it with bios all default...
  12. Hi Nuckels, Thank you for your video. If you...

    Hi Nuckels,
    Thank you for your video.
    If you uninstall the Realtek audio drivers, does the audio delayed still occurs?
    Thank you.
  13. Hi edplaysdrums, If it didn't happen in safe...

    Hi edplaysdrums,
    If it didn't happen in safe mode, did you face the issue after you reinstalled win10 without any third party apps?
    Please update latest graphics driver and vbios from our support...
  14. Hi Kroizei322, Did it occur while specific...

    Hi Kroizei322,
    Did it occur while specific settings or level in the games?
    Is the temperature too high or the network is not stable while FPS drops?
    If it occurs with wifi, please try wire...
  15. Replies
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    75

    Hi TrebleTA, Which security settings you have...

    Hi TrebleTA,
    Which security settings you have enabled but the Alexa reports the router security as disabled?
    May I have a screenshot about "the Alexa reports the router security as disabled"?
    Is...
  16. Replies
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    291

    Hi TrebleTA, In order to prevent any...

    Hi TrebleTA,
    In order to prevent any misunderstanding, we want to confirm the issues one by one. I'm sorry it is hard to read.
    VPN fusion, Multiple VPN, and Proton VPN doesn't support IPv6, so if...
  17. Replies
    76
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    3,243

    Hi WorldofShadows, Did you use ROG Crosshair...

    Hi WorldofShadows,

    Did you use ROG Crosshair VIII Dark Hero with ROG Strix 2070S OC without any issue, and not turning on issue occurred after you use 3080TI?
    Could you please try other power...
  18. Replies
    76
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    3,243

    Hi stixix, Could you please consult the retailer...

    Hi stixix,
    Could you please consult the retailer for our RMA number(it might be combined with letters and numbers)?
    Thank you.
  19. Replies
    76
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    3,243

    Hi Xairoo, May I double confirm it occurred on...

    Hi Xairoo,
    May I double confirm it occurred on 3601 and 3801?
    Is [Turn on fast startup (recommended)] not ticked in additional power settings?
    May I have the specific model name of the ram such as...
  20. Replies
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    43

    Hi cipher90, These LED connectors are for...

    Hi cipher90,
    These LED connectors are for connecting LED strips on your cover and PCH. It is not necessary to connect by yourself.
    The LED strips have been connected under armor in the picture...
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    62

    Hi NickT, Did it show which apps were running,...

    Hi NickT,
    Did it show which apps were running, so you cannot shut down the pc?
    or do you mean the monitor is no display but the fan in pc still spinning?
    May I have the bios version?
    Please...
  22. Hi wildfirelucien, It is okay to get 60-79C...

    Hi wildfirelucien,
    It is okay to get 60-79C while gaming.
    For battery usage, which mode(turbo/performance) did you select in Armoury Crate?
    May I have the bios version, the name, version and the...
  23. Hi mralisson, Is there also iGPU and PCIE in...

    Hi mralisson,
    Is there also iGPU and PCIE in primary display setting?
    Could you please one of your monitor to the onboard graphics and then check the bios settings and device manager again?
    Thank...
  24. Replies
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    Hi Silent84, Have you cleared cmos and keep...

    Hi Silent84,

    Have you cleared cmos and keep bios all default settings on bios 4021, but still got the freezes?
    If you can give bios 4021 one more chance, please refer to the following link to...
  25. Hi Nuckels, Because you said the audio is...

    Hi Nuckels,
    Because you said the audio is slightly quicker after updated Realtek Audio Driver V6.3.9600.2299, so I think it would be different from the video you sent a few months ago.
    Could you...
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