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Type: Posts; User: cljustin

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  1. Replies
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    Hi rpotluri9, Sorry to hear about the issues...

    Hi rpotluri9,

    Sorry to hear about the issues you're having with creating an RMA. I can gladly help you investigate your case, please email me at cl-justin@asus.com with the following information:...
  2. Replies
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    Hello, Sorry to hear about your fan issues...

    Hello,

    Sorry to hear about your fan issues with your GPU. Can you please contact me at cl-justin@asus.com with your whole system specifications and your RMA #'s so I can look into your case?
  3. Hi Josh, Thanks for reaching out to me via...

    Hi Josh,

    Thanks for reaching out to me via email. If you any further issues with your RMA, please email me.
  4. Hi Maleymaley, Sorry to hear about the issues...

    Hi Maleymaley,

    Sorry to hear about the issues you're having with creating an RMA. You will get this message when there's already an active RMA. I can gladly help you investigate your case, please...
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    Hi Skinsor, Sorry to hear about the issues...

    Hi Skinsor,

    Sorry to hear about the issues you're having with creating an RMA. I can gladly help you with that, please email me at cl-justin@asus.com with the following information:

    Serial...
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    Hi Scott, Sorry to hear about the issues...

    Hi Scott,


    Sorry to hear about the issues you're currently experiencing with your RMA process. Can you please contact me at cl-justin@asus.com? I would like to gather more information to better...
  7. Replies
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    Hi, Can you email me at cl-justin@asus.com...

    Hi,

    Can you email me at cl-justin@asus.com with further information?
  8. Replies
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    Hi Daniel, Sorry to hear about your issues...

    Hi Daniel,

    Sorry to hear about your issues with the C7H. Please contact me cl-justin@asus.com, so i can further investigate your case.
  9. Replies
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    Hey Michael, We’re terribly sorry to hear...

    Hey Michael,

    We’re terribly sorry to hear about the mix-up and thanks for providing your RMA #. We’re currently investigating your case and we’ll do our best to provide you with a satisfactory...
  10. Replies
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    We’re sorry to hear your cards are leaking oil....

    We’re sorry to hear your cards are leaking oil. Have you already initiated a RMA with support? Send me a PM or email at cl-justin@asus.com with your contact info and serial number so we can expedite...
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    Try changing your fan curve and see if that helps.

    Try changing your fan curve and see if that helps.
  12. Replies
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    2,416

    Try updating BIOS and clearing CMOS.

    Try updating BIOS and clearing CMOS.
  13. Replies
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    3,199

    Have you ran this on stock settings after...

    Have you ran this on stock settings after clearing CMOS?
  14. Does the problem still occur when you downclock...

    Does the problem still occur when you downclock your card?
  15. No, all ASUS monitors are plug and play.

    No, all ASUS monitors are plug and play.
  16. Replies
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    Poll: It really depends on your use case. If you plan...

    It really depends on your use case. If you plan on streaming/editing +game, and the additional cost is not an issue, I would get the 9900k.
  17. Have you tried another display cable?

    Have you tried another display cable?
  18. Please check this out: Here's the supported...

    Please check this out:

    Here's the supported refresh rates and settings for SDR and HDR content.

    SDR:
    98Hz, RGB (4:4:4), 10-bit color depth
    120Hz, RGB (4:4:4), 8-bit color depth
    144Hz, YCbCr...
  19. Replies
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    Please power cycle your monitor, then try again.

    Please power cycle your monitor, then try again.
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    80-85 is fine, RTX cards are known to run hotter...

    80-85 is fine, RTX cards are known to run hotter than the GTX line.
  21. Hi Zammin, We apologize for any delay. You did...

    Hi Zammin,

    We apologize for any delay. You did contact this email correct*support@asus-promotion.com? When was your last contact when contacting that email?
    Please provide the following...
  22. Thread: Asus RMA hell

    by cljustin
    Replies
    6
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    2,661

    Hello Strifelife, Can you PM me your RMA #, so...

    Hello Strifelife,

    Can you PM me your RMA #, so I can look into your case? Let's get this situation resolved.
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    What is your RMA #, so I can look into your case?...

    What is your RMA #, so I can look into your case? Please PM me.
  24. As of May 8th, your warranty will not be void if...

    As of May 8th, your warranty will not be void if you break the warranty seal. For more information:

    ​https://www.asus.com/us/support/Article/925/
  25. Please accept our apologies for any delay as we...

    Please accept our apologies for any delay as we are resolving all Call Of Duty BO4 promotion cases. As you know, you can contact support@asus-promotion.com for assistance. We’ll be sure verify each...
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