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Type: Posts; User: ssbob98

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    703

    Oh this is for the 703, I am looking for the 503.
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    awesome

    Thanks, you still uploading the rest of the eSupport folder?
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    doesn't support all ASUS ROG laptops though

    ASUS suggested it, and I plugged in my S/N but there wasn't any recovery media for me (GL503VM), hence why I am waiting on folks here to post up the GL503VM esupport folder so I can get the last of...
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    ICM files

    So found where the ICM files go:

    \eSupport\eDriver\Software\ASUS\ASUS Splendid\<version>\<some number>\data\ColorTable

    I was mistaken with the game visuals, turns out it was splendid instead. ...
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    understood

    yeah I hear you, it is not a small folder (although I think it is < 1gb so not terrible). Please make sure to include the ICM files and I will try to figure out where they go.

    Thanks!!!
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    They go somewhere in the eSupport folder, where...

    They go somewhere in the eSupport folder, where specifically I do not know. Would you mind sharing the eSupport folder and the ICM files?
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    The ICM files are needed for game visuals I...

    The ICM files are needed for game visuals I think, you can't install it without the files and the files are ONLY in the eSupport folder, and to make matters worse they are model dependent, so even a...
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    Looking for the GL503VM-DB74 "Hero" edition...

    Looking for the GL503VM-DB74 "Hero" edition eSupport folder, whacked mine assuming you could snag everything from ASUS. You cannot as it turns out, and ASUS will not even sell you a USB key or give...
  9. here is what I did

    Hector, same thing happened with mine (eventually had ASUS swap it out with a GL503VM, don't bother with that one either). The problem is that after the Fall Creator's Update (or maybe sooner, don't...
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    For reals

    This is what happened to mine gl502vs, funny thing is I mentioned that it seems to be related to having the lid closed "docked", and support didn't mention anything like "hey you know you can't do...
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    No dice, need the 503 version. The ICM files are...

    No dice, need the 503 version. The ICM files are specific to your model family.

    Thanks for trying though.

    Sean
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    Franky03, thanks I will grab that and see if it...

    Franky03, thanks I will grab that and see if it will work. I sure hope so, ASUS says the only thing they can do is have me send it in, since no media is available for purchase and they cannot provide...
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    Checked with ASUS support and they cannot provide...

    Checked with ASUS support and they cannot provide it, all I really need is the stupid ICM files for game visuals, and that really isn't a big deal. I don't care enough to send it back for re-image....
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    Thanks but I need the eSupport folder, as it...

    Thanks but I need the eSupport folder, as it contains the ICM files for Game Visuals, without them you can't install it.
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    GL503VM esupport

    Foolish me, was not paying attention and whacked my drives doing a clean install, anyone with a GL503VM (Hero) eSupport folder please? Or if there is another that would work.
  16. Replacement for GL502VS --> GL503VM-DB74 or GL702VS-RS71

    I have had loads of trouble with the GL502VS for the past year, ASUS has finally agreed to replace it with another model, and the 2 listed in the title are my options.

    The way I see it is I can...
  17. turbo-boost didn't work for me

    I tried disabling turbo boost (setting the CPU to 99% versus 100%, which I think is what that is) but that did not resolve the issue. I also found that when I open the lid everything was still...
  18. wow

    This is the first time I have heard confirmation of what I long suspected, in the 1 year I have had this laptop (in the 6 RMAs, 2 replacements, and soon to be a model replacement) nobody from support...
  19. Heading back to be replaced with something else

    Mine is heading back to ASUS and being replaced with another model, don't know my choices yet but expect to know sometime next week. I asked (don't know if it will happen though) that my laptop be...
  20. Update

    Tech support asked me to re-install the Intel Management Framework drivers, which I did, but it still has not resolved the issue. I even thought perhaps maybe I was having a battery discharge issue...
  21. I may have spoke too soon

    So I get more than 5 minutes now, but no more than 30. So while it seems to have helped, the ATK driver hasn't resolved the issue. Investigating and adding in ASUS support (again).
  22. Fixed the gaming while sleeping issue, turns out ATK needed to be updated.

    I was on some version (.48 or something like that) and turns out there was an update but didn't come through the update tool, had to grab it from the drivers page and install the updated ATK drivers...
  23. One thing that seems to have helped. Uninstall...

    One thing that seems to have helped. Uninstall the ATK package from ASUS version ...048 or something like that. And download the .50 version from the downloads page. It doesn't seem to show up in the...
  24. I worked around the issue and disabled SMART for...

    I worked around the issue and disabled SMART for the time being, no sense waiting on a fix. It will likely be a while since there are multiple vendors involved and nobody seems particularly rushed to...
  25. Fresh non-ASUS install of Win10 with ASUS drivers...

    Fresh non-ASUS install of Win10 with ASUS drivers and when plugged in to monitor with keyboard+mouse goes to sleep after about 5 minutes of gaming, with or without turbo-boost enabled (using the 99%...
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