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  1. Hi, Not sure if this will help, but if you...

    Hi,

    Not sure if this will help, but if you don't have a copy of the eSupport folder and think it's worth trying, consider installing the ASUS Keyboard Hotkeys program under the 'utilities' section...
  2. Hi MonsieurGreen, Both the G752VS (6th gen....

    Hi MonsieurGreen,

    Both the G752VS (6th gen. Intel cpu) and G752VSK (7th gen. Intel cpu) will use labels indicating the G752VS model or are included as part of the G752VS models, so it sounds...
  3. jdfrench3, thanks again for the feedback. Yes,...

    jdfrench3, thanks again for the feedback.

    Yes, the G752VSK is an ASUS internal model, so the labeling would still refer it as a G752VS model and could also be known as the G752VS with 7th gen....
  4. Unfortunately, never heard of this happening...

    Unfortunately, never heard of this happening before, so don't have any good suggestions, but if your other G73SW isn't doing the same thing , a little worried there could just be something wrong with...
  5. jdfrench3, Thanks for the feedback, but I...

    jdfrench3,

    Thanks for the feedback, but I haven't been able to flash different bios models even with Easy Flash, so would be interested in getting more details as well as screenshots if you were...
  6. Hi, The FAQ below tells you how to check...

    Hi,


    The FAQ below tells you how to check your bios model, but it's normal for the G752VS (7th Gen Intel Core) or some G752VS models (depending on the specs) to use the G752VSK bios since the...
  7. Welcome to the forums! Apologize if I'm not...

    Welcome to the forums!

    Apologize if I'm not understanding correctly, but if you haven't tried connecting your 'new D drive' via USB to another computer (which I'm assuming is empty), you may...
  8. Hi, Closing this thread since you can just...

    Hi,

    Closing this thread since you can just check the thread below now.

    UPDATE ON PREVIOUS POST "GL553VD 120hz monitor upgrade, will it work?"

    Thanks.
  9. Welcome to the forums! In my opinion hardware...

    Welcome to the forums!

    In my opinion hardware diagnostics will not always be able to test the memory the same way as when you use it, so you probably just want to remove the new memory if possible...
  10. Glad to help and thanks for letting us know how...

    Glad to help and thanks for letting us know how it turned out.
  11. Replies
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    Hi, Welcome to the forums! Sorry for the...

    Hi,

    Welcome to the forums!

    Sorry for the confusion, but as mentioned on the ASUS global site below (you need to scroll to see the GL12CP specs), the GL12CP only supports 2 memory sticks even...
  12. Welcome to the forums! Try to plug-in the...

    Welcome to the forums!

    Try to plug-in the hot-swap SSD first before powering on the unit to see if the system detects it which could indicate a connection issue if that doesn't work.

    If it...
  13. jdfrench3, Yes, guessing most people don't see...

    jdfrench3,

    Yes, guessing most people don't see or ignore the "?", so agree with you about that and will pass it along to see what HQ decides to do, if anything right now.
    I can at least keep...
  14. Thanks for letting us know and glad you could...

    Thanks for letting us know and glad you could solve it.
    Yes, wondering how that happened though.
  15. Thanks again for the feedback and this may be...

    Thanks again for the feedback and this may be another good discussion topic for the Product Feedback section since I don't have the final say for this either.
    Not sure if it would make sense to...
  16. jdfrench3, Thanks for your help and feedback,...

    jdfrench3,

    Thanks for your help and feedback, but I don't have the final say in this, so consider posting or discussing in the product feedback section below, or even with your reseller if you...
  17. Hi, Don't believe any models will be printed...

    Hi,

    Don't believe any models will be printed as GL502VSK under the notebook, so you want to check if you have the 7th gen. Intel cpu for GL502VSK, or just check your bios model to see if it's the...
  18. fyi. Sorry for the delay, but looks like we...

    fyi.

    Sorry for the delay, but looks like we may be switching to a new 230W Adapter with 6mm tip part number 90XB05IN-MPW020 in the U.S. which unfortunately, doesn't appear to be quite here yet, so...
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    Hi, Unfortunately, don't have any 'official...

    Hi,

    Unfortunately, don't have any 'official information' regarding this either and could be wrong, but found some information below.

    According to our system, the GU501GM is using the adapter...
  20. fyi. Tapping 'ESC' will show the boot menu...

    fyi.

    Tapping 'ESC' will show the boot menu which has an option to enter bios setup and for some reason can sometimes work a little better than using 'F2' or delete key to get into the bios...
  21. Hi, Check to see if your device manager shows...

    Hi,

    Check to see if your device manager shows 2 display adapters for Nvidia and Intel, or just one for Nvidia. Make sure there are no unknown devices as well which could be another vga card...
  22. Hi wisampeace, Yes, full model names should...

    Hi wisampeace,

    Yes, full model names should be specific to the local country or region.

    Although I don't work for the ASUS sales department, my understanding is that local ASUS sales for each...
  23. Hi, Okay, title has been edited again and...

    Hi,
    Okay, title has been edited again and apologize for changing it the first time if you didn't want this done.

    Not sure what will be the best way, but thought this thread may get a little more...
  24. Glad to hear you were able to locate it and the...

    Glad to hear you were able to locate it and the design it a little unusual, so no problems at all. Thanks!
  25. Hi, Welcome to the forums and sorry to hear...

    Hi,

    Welcome to the forums and sorry to hear the unit isn't working better.

    You may want to look at that memory slot again, but that should be only one memory slot in your picture and not two,...
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