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    Welcome to the forums! If you have not erased...

    Welcome to the forums!

    If you have not erased the original folder and see the eSupport/eDriver folder as mentioned in the thread below, you may want to copy it and run the AsInsWiz (ASUS Install...
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    Thanks for the feedback and for those customers...

    Thanks for the feedback and for those customers who don't have the eSupport folder, expect the touchpad driver is also available under the ASUS download site for your model when it is available...
  3. Hi andytr, Make sure you're using the original...

    Hi andytr,

    Make sure you're using the original ASUS adapter or the correct one while we're at it, and if there is any chance you have changed the adapter, I can help you check the specs for that...
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    As others have mentioned, you may also want to...

    As others have mentioned, you may also want to check with other Authorized U.S. ASUS resellers as in the 'where to buy' page below (includes distributors as well who don't sell directly to...
  5. Welcome to the forums! Unfortunately, I'm...

    Welcome to the forums!

    Unfortunately, I'm located in the U.S. and not very familiar with the UX530UQ over here or the meaning of the flashing light sequence, but don't know that there is much...
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    Great and thanks for the update.

    Great and thanks for the update.
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    Some of the issues should be solved now like...

    Some of the issues should be solved now like editing some of the posts (at least I can edit my posts now using 'special' formatting), so if anybody is still seeing problems, try to provide specific...
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    QUOTE=jab383;773989]Thanks for what you can do,...

    QUOTE=jab383;773989]Thanks for what you can do, cl-Albert. The denial bit me yesterday when I'm sure I could have helped with a memory issue. A user-to-user forum turns into a fail with this sort...
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    QUOTE=samerafach;773957]I'm getting this message...

    QUOTE=samerafach;773957]I'm getting this message when I try to reply:

    Access Denied
    timestamp: 2019-06-12 21:10:44
    event ID: 126715301480006477187400543542695532433
    client IP address: my ipv4...
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    Welcome to the forums! Apologize that I'm...

    Welcome to the forums!

    Apologize that I'm probably not understanding your question, but if you're located in the U.S., you can find the phone hours as below and check which product your...
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    Hi, Thanks for everyone's patience with this....

    Hi,

    Thanks for everyone's patience with this.
    I'm located in the U.S. though and unfortunately, don't know much about the ROG forums back-end, so will just check with HQ again tonight to see ...
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    testing by cl-albert...

    testing by cl-albert...
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    Haven't had problems replying to threads on my...

    Haven't had problems replying to threads on my end (although I may not have replied to any recently other than this one?) or editing posts although my account has moderator rights if that makes any...
  14. Hi mmohamed2, if you connect your Adata hd650...

    Hi mmohamed2, if you connect your Adata hd650 external hard drive and check device manager/disk drives or use other utilities, you can probably see what brand and model hard drive is inside to check...
  15. Hi, Installing a single 2.5-inch drive of 7mm...

    Hi,

    Installing a single 2.5-inch drive of 7mm or 9.5mm thickness should be pretty safe.
    Don't know that anything thicker will fit, but you may want to see if anybody else has more information....
  16. Hi, Welcome to the forums! Feel free to get...

    Hi,

    Welcome to the forums!

    Feel free to get more feedback from others, but just wanted to confirm you checked it at night again or in a dark place since the spacebar does not appear to use the...
  17. Sticky: If you're using the original ASUS factory Windows...

    If you're using the original ASUS factory Windows image, you will usually see it under your C: drive as below and what you really want is the eDriver folder inside the eSupport folder.
    If you run...
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    Noticed Fry's in the U.S. is still selling the...

    Noticed Fry's in the U.S. is still selling the G21CN-DH771 if you want to look into it more.
    https://www.frys.com/product/9792734?site=sr:SEARCH:MAIN_RSLT_PG
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    Hi, Show ASUS has only approved 7mm thickness...

    Hi,

    Show ASUS has only approved 7mm thickness 2.5-inch drives for the GL504GW, so safer to stick to that if you don't want to have any problems, but not sure what will happen if you try a 9.5mm...
  20. Welcome to the forums! fyi. ASUS normally...

    Welcome to the forums!

    fyi.

    ASUS normally can only recommend what it has 'officially' tested and approved for the system, so if larger memory modules or SSDs have not been tested and...
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    Hi, Welcome to the forums! Feel free to get...

    Hi,

    Welcome to the forums!
    Feel free to get more feedback from other owners, but if it helps, show *officially* ASUS has approved both Hynix and Samsung 16Gb DDR4 2666Mhz so-dimm modules for the...
  22. Hi, Haven't checked this model very carefully,...

    Hi,

    Haven't checked this model very carefully, but guessing the screws for the bottom cover are not all of the same length.
    It appears one of the longer screws may have been mixed up with a...
  23. Hi Inter83, Unfortunately, not sure what will...

    Hi Inter83,

    Unfortunately, not sure what will be the best way to resolve this since it's not a common issue that I normally run across and am not as familiar with it.

    If you don't mind...
  24. Hi, Welcome to the forums and thanks for all...

    Hi,

    Welcome to the forums and thanks for all the screenshots!

    If you're booting to a UEFI supported drive like the Win10 Pro installation, it's not necessary to enable 'launch CSM' (which you...
  25. Thanks for the details. Not sure how well this...

    Thanks for the details.

    Not sure how well this will work if you would rather wait for more feedback or back up before trying it to be safe, but you may want to consider the suggestion further...
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