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Corsair / Asus collaboration is ridiculous.
If something does not work and you ask Asus, it's a Corsair problem,
if you ask Corsair, it's an Asus problem.

Hi,
there are so much users on the net complaining about the fact that Corsair iCue crashes their RGB RAM due to Asus flaws.

This are just some examples:...

be sure that power saving features in BIOS are disabled like ErP for example.

and check if the ethernet card you want to get the magic packet is enabled to wake the device.
...

Yes I have used the windows scheduler to delay the iCue start on boot and it solved the problem I have on boot.

What a great collaboration we have from Asus and Corsair

I have spd write enabled in BIOS.
the problem is that Armoury Crate makes icue freeze.

if I have both programs running,
when the PC start, iCue stops recognizing some RAM modules randomly and I need to close and restart icue to make it working again.

Sometimes I need to restart the...

Hi all,
I would like to use Corsair iCue along with Asus Armoury Crate.

I need iCue for all my corsair peripherals and crate to sync the RGB of my motherboard with icue.
I need crate for...

Hi all,
have you ever experienced a RAM RGB freeze when using iCue?

Please answer the poll.

I'm going to pay another 1200 euros for a new motherboard to my retailer,
he will give me my money back if you approve the RMA and you send him a new mobo.

can you guarantee me that the RMA will...

Ethernet card is connected to PCIe.

Go to bios,
Advanced,
APC configuration,
Set "power on by PCI" to enabled.

Save and you are set.

Same issue. It didn't worked.

RAM RGB freezed, I rebooted Windows 11, and then it freezed. Here a video that shows the issue.

https://youtu.be/lsVmCSDwlZQ

I appreciate this post, I appreciate that you haven't forgot about the problem.

No, I haven't sent the mobo to Asus RMA because Asus RMA is way too complicated in Europe.

The RMA service in...

if Asus has nothing to hide no need to talk via PVT.

this is the PVT.


Hi sblantipodi,
Sorry we cannot send a motherboard to you first during RMA procedure.
If you are in Europe, our RMA is...

can I swap the motherboard with my reseller or should I send you the motherboard for examination?
can you send me the new motherboard and then I send you the old one?

I would not like to remain...

when iCue RGB stops working, if you reboot the PC, it freeze and you need to safe boot to make it working again.
that is the most annoying part.

I've checked it multiple times, I've struggling with this problem since seven months.
I'm sorry, is this the solution proposed by your technicians?

what have you answered to Corsair?

93568

As I said, I want a fix or a refund.
I'll escalate the problem until I got a fix or a refund.

I'm a civil person, I'm not attacking a brand, I'm...

I have seen that my last post has been deleted by moderation, why?

had the same problem, is Asus Crate that sets that settings differently.
Open the Crate bloatware and set that setting to OFF, you'll solve the problem.

it happened on my Z690 Extreme too...
I tried everything but nothing solved.

the only solution was to restore a macrium backup I had...

Is there any news on this issue?

updated to 1505 and the problem remains.

same issue here on a Z690 Extreme motherboard, this software is embarassing.
Asus, aren't you ashamed to release software in this state?

Software is half in italian, half in a language I don't...

days of testing with iCue enabled but SPD Write protection ENABLED.
In this way iCue can't control the RGB on the RAM but the problem does not happen.

It's all related to icue controlling the RGB...

I am continuing to test but I'm sure that SPD Write Protection to FALSE and Corsair iCue is the culprit of this problem.
I have uninstalled iCue and never had the problem since then.

With icue it...