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  1. It seems to talk to a small company that isn't...

    It seems to talk to a small company that isn't organized and doesn't know how to handle an RMA.

    After more than 20 years of being an Asus customer it's time to move to a reputable brand, Asus...
  2. I'm going to pay another 1200 euros for a new...

    I'm going to pay another 1200 euros for a new motherboard to my retailer,
    he will give me my money back if you approve the RMA and you send him a new mobo.

    can you guarantee me that the RMA will...
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    Ethernet card is connected to PCIe. Go to...

    Ethernet card is connected to PCIe.

    Go to bios,
    Advanced,
    APC configuration,
    Set "power on by PCI" to enabled.

    Save and you are set.
  4. Same issue. It didn't worked. RAM RGB freezed,...

    Same issue. It didn't worked.

    RAM RGB freezed, I rebooted Windows 11, and then it freezed. Here a video that shows the issue.

    https://youtu.be/lsVmCSDwlZQ
  5. I appreciate this post, I appreciate that you...

    I appreciate this post, I appreciate that you haven't forgot about the problem.

    No, I haven't sent the mobo to Asus RMA because Asus RMA is way too complicated in Europe.

    The RMA service in...
  6. if Asus has nothing to hide no need to talk via...

    if Asus has nothing to hide no need to talk via PVT.

    this is the PVT.


    Hi sblantipodi,
    Sorry we cannot send a motherboard to you first during RMA procedure.
    If you are in Europe, our RMA is...
  7. can I swap the motherboard with my reseller or...

    can I swap the motherboard with my reseller or should I send you the motherboard for examination?
    can you send me the new motherboard and then I send you the old one?

    I would not like to remain...
  8. when iCue RGB stops working, if you reboot the...

    when iCue RGB stops working, if you reboot the PC, it freeze and you need to safe boot to make it working again.
    that is the most annoying part.
  9. I've checked it multiple times, I've struggling...

    I've checked it multiple times, I've struggling with this problem since seven months.
    I'm sorry, is this the solution proposed by your technicians?
  10. what have you answered to Corsair? 93568 As...

    what have you answered to Corsair?

    93568

    As I said, I want a fix or a refund.
    I'll escalate the problem until I got a fix or a refund.

    I'm a civil person, I'm not attacking a brand, I'm...
  11. I have seen that my last post has been deleted by...

    I have seen that my last post has been deleted by moderation, why?
  12. had the same problem, is Asus Crate that sets...

    had the same problem, is Asus Crate that sets that settings differently.
    Open the Crate bloatware and set that setting to OFF, you'll solve the problem.
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    it happened on my Z690 Extreme too... I tried...

    it happened on my Z690 Extreme too...
    I tried everything but nothing solved.

    the only solution was to restore a macrium backup I had...
  14. Is there any news on this issue?

    Is there any news on this issue?
  15. updated to 1505 and the problem remains.

    updated to 1505 and the problem remains.
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    same issue here on a Z690 Extreme motherboard,...

    same issue here on a Z690 Extreme motherboard, this software is embarassing.
    Asus, aren't you ashamed to release software in this state?

    Software is half in italian, half in a language I don't...
  17. days of testing with iCue enabled but SPD Write...

    days of testing with iCue enabled but SPD Write protection ENABLED.
    In this way iCue can't control the RGB on the RAM but the problem does not happen.

    It's all related to icue controlling the RGB...
  18. I am continuing to test but I'm sure that SPD...

    I am continuing to test but I'm sure that SPD Write Protection to FALSE and Corsair iCue is the culprit of this problem.
    I have uninstalled iCue and never had the problem since then.

    With icue it...
  19. I have written dominator but the 4x16GB kit was...

    I have written dominator but the 4x16GB kit was Vengeance, not dominator, I correct my self.
    I was using this kit:
    CMK64GX5M4A4400C36

    but I already returned it since micron and samsung are the...
  20. Hi, if you zoom the photo I posted you can...

    Hi,
    if you zoom the photo I posted you can clearly see that I'm using CMT32GX5M2X6200C36(Ver 5.43.13).

    As I said with two sticks the problem does not happen but I bought a 1200€ mobo with 4...
  21. Thank you very much for letting me know and for...

    Thank you very much for letting me know and for trying to help.
    I appreciate it. Thanks.
  22. if some of the informations I posted are not...

    if some of the informations I posted are not clear or you need other info just ask and I'll try to answer asap.
  23. - the serial number of the motherboard via PM OK...

    - the serial number of the motherboard via PM
    OK sent via PVT.

    - the brand and the model name of your CPU, graphics card, OS SSD, and PSU
    Intel i9 12900K, Nvidia RTX2080Ti Founders Edition,...
  24. my retailer don't want to refund me since 5...

    my retailer don't want to refund me since 5 months passed but I still have a flawed product,
    as I said, if I putt all the components on the hero it works without problems.

    how can I ask for the...
  25. I swapped all the components to my Z690 Hero and...

    I swapped all the components to my Z690 Hero and the problem does not happen,
    Extreme boards have design flaws with RAM, admit it, recall it, refund us!
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