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Type: Posts; User: cljustin

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  1. Replies
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    610

    Hi Daniel, Sorry to hear about your issues...

    Hi Daniel,

    Sorry to hear about your issues with the C7H. Please contact me cl-justin@asus.com, so i can further investigate your case.
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    430

    Hey Michael, We’re terribly sorry to hear...

    Hey Michael,

    We’re terribly sorry to hear about the mix-up and thanks for providing your RMA #. We’re currently investigating your case and we’ll do our best to provide you with a satisfactory...
  3. Replies
    3
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    507

    We’re sorry to hear your cards are leaking oil....

    We’re sorry to hear your cards are leaking oil. Have you already initiated a RMA with support? Send me a PM or email at cl-justin@asus.com with your contact info and serial number so we can expedite...
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    239

    Try changing your fan curve and see if that helps.

    Try changing your fan curve and see if that helps.
  5. Replies
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    1,096

    Try updating BIOS and clearing CMOS.

    Try updating BIOS and clearing CMOS.
  6. Replies
    15
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    998

    Have you ran this on stock settings after...

    Have you ran this on stock settings after clearing CMOS?
  7. Does the problem still occur when you downclock...

    Does the problem still occur when you downclock your card?
  8. No, all ASUS monitors are plug and play.

    No, all ASUS monitors are plug and play.
  9. Replies
    6
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    543

    Poll: It really depends on your use case. If you plan...

    It really depends on your use case. If you plan on streaming/editing +game, and the additional cost is not an issue, I would get the 9900k.
  10. Have you tried another display cable?

    Have you tried another display cable?
  11. Please check this out: Here's the supported...

    Please check this out:

    Here's the supported refresh rates and settings for SDR and HDR content.

    SDR:
    98Hz, RGB (4:4:4), 10-bit color depth
    120Hz, RGB (4:4:4), 8-bit color depth
    144Hz, YCbCr...
  12. Replies
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    451

    Please power cycle your monitor, then try again.

    Please power cycle your monitor, then try again.
  13. 80-85 is fine, RTX cards are known to run hotter...

    80-85 is fine, RTX cards are known to run hotter than the GTX line.
  14. Hi Zammin, We apologize for any delay. You did...

    Hi Zammin,

    We apologize for any delay. You did contact this email correct*support@asus-promotion.com? When was your last contact when contacting that email?
    Please provide the following...
  15. Thread: Asus RMA hell

    by cljustin
    Replies
    6
    Views
    1,183

    Hello Strifelife, Can you PM me your RMA #, so...

    Hello Strifelife,

    Can you PM me your RMA #, so I can look into your case? Let's get this situation resolved.
  16. Replies
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    What is your RMA #, so I can look into your case?...

    What is your RMA #, so I can look into your case? Please PM me.
  17. As of May 8th, your warranty will not be void if...

    As of May 8th, your warranty will not be void if you break the warranty seal. For more information:

    ​https://www.asus.com/us/support/Article/925/
  18. Please accept our apologies for any delay as we...

    Please accept our apologies for any delay as we are resolving all Call Of Duty BO4 promotion cases. As you know, you can contact support@asus-promotion.com for assistance. We’ll be sure verify each...
  19. Replies
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    1,984

    Dear Loyal Customers, The email you can...

    Dear Loyal Customers,

    The email you can contact for further support on your Call of Duty: Black Ops 4 promotion code is support@asus-promotion.com. We’ll be sure verify your case as quickly as...
  20. Thread: Pg27vq

    by cljustin
    Replies
    2
    Views
    321

    You can go to the OSD menu, then go to system...

    You can go to the OSD menu, then go to system setup, and choose AURA RBG and select "OFF, or you can just hit the power button and turn off your monitor completely.
  21. Replies
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    No official update for the Poseidon 2080 Ti. Stay...

    No official update for the Poseidon 2080 Ti. Stay tuned for future updates.
  22. It should be coming soon.. ...

    It should be coming soon..

    https://rog.asus.com/articles/gaming-graphics-cards/introducing-geforce-rtx-2080-ti-and-rtx-2080-graphics-cards-from-rog-and-asus/
  23. Replies
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    983

    The fans should turn off after your monitor has...

    The fans should turn off after your monitor has cooled down. You may have to send in your monitor to get this fixed.
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    431

    FPS and and refresh rate are two different...

    FPS and and refresh rate are two different things. Your FPS is most likely capped at 144 fps (do you have it locked?) Please try using their FPS reader that's built into the game. If your card is not...
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    This monitor should be coming out around Q4, if...

    This monitor should be coming out around Q4, if not, early 2019.
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