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Type: Posts; User: Blake@ASUS

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  1. Replies
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    133

    Hello whatcorey, Clean the fan, thermal module,...

    Hello whatcorey,
    Clean the fan, thermal module, or reapply thermal paste...
    there are plenty of sharing on the forum and internet, you may give it a try.
    Or you may send the device to service...
  2. Hello HxPunisher, Was there any update or...

    Hello HxPunisher,
    Was there any update or modification before the issue occurred?
    If you enter BIOS, does the backlight work?
    Thank you.
  3. Hello Impera7oR, Please kindly send your device...

    Hello Impera7oR,
    Please kindly send your device back to service center if you would like to restore the factory OS.
    Thank you.
  4. Replies
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    1,025

    Hello XanaduQ, May I have a picture of the...

    Hello XanaduQ,
    May I have a picture of the issue?
    Thank you.
  5. Hello antis, May I know what as the Windows...

    Hello antis,
    May I know what as the Windows update?
    Thank you.
  6. Hello THw0rted, Just normal Windows update? how...

    Hello THw0rted,
    Just normal Windows update? how did you find out?
    May your share some screenshot?
    Also, when did this issue start to happen as well? update to 2004?
    Thank you.
  7. Hello Marionston, It happens on battery mode or...

    Hello Marionston,
    It happens on battery mode or connected to AC adapter? or both?
    Was there any update or modification before the issue occurred?
    Thank you.
  8. Replies
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    2,522

    Hello rohmuk3333, After consulting with our...

    Hello rohmuk3333,
    After consulting with our technical support, your device is having abnormal temperature.
    Please kindly send your device to service center again and PM me your SN or RMA number....
  9. Replies
    5
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    109

    Hello Padraigo, Please update to the latest BIOS...

    Hello Padraigo,
    Please update to the latest BIOS
    enter BIOS>Advanced>Enable "Overclocking Feature"
    Thank you.
  10. Hello dreixel, I'm sorry, there is no Home and...

    Hello dreixel,
    I'm sorry, there is no Home and Insert on this keyboard.
  11. Hello futolpapi, You may use Windows update to...

    Hello futolpapi,
    You may use Windows update to help you, but you will need to run it a few times.
    Or you can send your device back to service center to let us install it for you.
    Thank you.
  12. Dear all, Thank you for your feedback. All your...

    Dear all,
    Thank you for your feedback.
    All your opinion has been reported.
  13. Replies
    19
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    11,220

    Hello cemil, Please kindly send your device to...

    Hello cemil,
    Please kindly send your device to service center for further examination.
    Thank you.
  14. Hello CROZ7, Please kindly send your device to...

    Hello CROZ7,
    Please kindly send your device to service center for further examination.
    Thank you.
  15. Replies
    4
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    178

    Hello invisns, We suggest to use SSD from larger...

    Hello invisns,
    We suggest to use SSD from larger brands, to have better compatibility.
    Thank you.
  16. Replies
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    Hello VampOni, This model support DDR3 1600MHz...

    Hello VampOni,
    This model support DDR3 1600MHz RAM.
    Thank you.
  17. Hello MIkeFe, Please kindly contact our local...

    Hello MIkeFe,
    Please kindly contact our local service team in your country for more detail information.
    Thank you.
  18. Hello Armanis, AURA Creator does not support...

    Hello Armanis,
    AURA Creator does not support your model
    Which BIOS and Nvidia driver version are you using now? It should have been updated and solved the issue.
    For your touchpad issue, please...
  19. Replies
    2
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    60

    Hello lidwig259, You have really good ears!...

    Hello lidwig259,
    You have really good ears!
    2100rpm is really low for a gaming device with all those spec, and there is only 30db when the device is idle!
    You may check if there is abnormal sound,...
  20. Dazechan, Please kindly send your device to our...

    Dazechan,
    Please kindly send your device to our official service center for further examination.
    Sorry for any inconvenience caused.
    Thank you.
  21. Replies
    2
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    81

    Hello mattpunx90, Please kindly send your device...

    Hello mattpunx90,
    Please kindly send your device to service center and PM me your SN or RMA number.
    Thank you.
  22. Replies
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    2,522

    Hi rohmuk333, Thank you for the video. I have...

    Hi rohmuk333,
    Thank you for the video.
    I have reported this issue and will keep you updated.
  23. Hello John, May you double check your model...

    Hello John,
    May you double check your model name or PM me the SN?
    Thank you.
  24. Replies
    5
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    109

    Hello Padraigo, Which CPU version you have?...

    Hello Padraigo,
    Which CPU version you have?
    i9-10980HK or i7-10875H ?
    Thank you.
  25. Replies
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    6,393

    Hello edsphinx, Which model do you have? Thank...

    Hello edsphinx,
    Which model do you have?
    Thank you.
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