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Welcome to the forums!

Apologize that I'm probably not understanding your question, but if you're located in the U.S., you can find the phone hours as below and check which product your...

Hi,

Thanks for everyone's patience with this.
I'm located in the U.S. though and unfortunately, don't know much about the ROG forums back-end, so will just check with HQ again tonight to see ...

testing by cl-albert...

Haven't had problems replying to threads on my end (although I may not have replied to any recently other than this one?) or editing posts although my account has moderator rights if that makes any...

Hi mmohamed2, if you connect your Adata hd650 external hard drive and check device manager/disk drives or use other utilities, you can probably see what brand and model hard drive is inside to check...

Hi,

Installing a single 2.5-inch drive of 7mm or 9.5mm thickness should be pretty safe.
Don't know that anything thicker will fit, but you may want to see if anybody else has more information....

Hi,

Welcome to the forums!

Feel free to get more feedback from others, but just wanted to confirm you checked it at night again or in a dark place since the spacebar does not appear to use the...

If you're using the original ASUS factory Windows image, you will usually see it under your C: drive as below and what you really want is the eDriver folder inside the eSupport folder.
If you run...

Noticed Fry's in the U.S. is still selling the G21CN-DH771 if you want to look into it more.
https://www.frys.com/product/9792734?site=sr:SEARCH:MAIN_RSLT_PG

Hi,

Show ASUS has only approved 7mm thickness 2.5-inch drives for the GL504GW, so safer to stick to that if you don't want to have any problems, but not sure what will happen if you try a 9.5mm...

Welcome to the forums!

fyi.

ASUS normally can only recommend what it has 'officially' tested and approved for the system, so if larger memory modules or SSDs have not been tested and...

Hi,

Welcome to the forums!
Feel free to get more feedback from other owners, but if it helps, show *officially* ASUS has approved both Hynix and Samsung 16Gb DDR4 2666Mhz so-dimm modules for the...

Hi,

Haven't checked this model very carefully, but guessing the screws for the bottom cover are not all of the same length.
It appears one of the longer screws may have been mixed up with a...

Hi Inter83,

Unfortunately, not sure what will be the best way to resolve this since it's not a common issue that I normally run across and am not as familiar with it.

If you don't mind...

Hi,

Welcome to the forums and thanks for all the screenshots!

If you're booting to a UEFI supported drive like the Win10 Pro installation, it's not necessary to enable 'launch CSM' (which you...

Thanks for the details.

Not sure how well this will work if you would rather wait for more feedback or back up before trying it to be safe, but you may want to consider the suggestion further...

fyi.
Below is another post about this including the ASUS response on the news page.
...

Unfortunately, my memory is getting fuzzy about this model, but if you haven't tried using older G75VW bios files with ctrl+home, that's another idea.
Otherwise, if you're able to safely unsolder...

Okay, edited the title again, so hope this captures your meaning better?
Otherwise, feel free to suggest a new title.
Thanks.

Hi,

Okay, the title has been edited and feel free to let us know if you prefer to change to a different title.

Thanks.

Hi,

Not sure if this will make sense and you will be interested, but have heard some G74 customers before suggest using the 180W adapter instead of the 150W, so something to consider too if you...

Hi,

Sorry for the delay, but if you check under your AC adapter for the output specifications, it should mention 20V, 14A for 280W (20V x 14A = 280W) and I'm showing the tip is 6mm in diameter.
...

This seems to indicate it could still be a software issue then, but isn't clear if external headphones work okay and maybe muting the speakers just does something to the hardware.
Don't expect it...

[/QUOTE]


jdfrench3,

Missed that and thanks for the reminder/correction.

Not sure if davemon wants to look more into the 'some other part buzzing' possibility then, but if wired headphones...

Wouldn't expect the headphones to work if the audio chip was really bad though, but it does indicate the software is probably okay.

Anyway, just wondering if the internal speakers could be bad,...