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  1. Since factory reset (Fn+ESC) on the Claymore is...

    Since factory reset (Fn+ESC) on the Claymore is disabled when in Aura Sync mode, ESC was a method for users to exit Aura Sync mode quickly. We can see that ESC is used far too often for such a...
  2. As mentioned previously, an uninstaller is in the...

    As mentioned previously, an uninstaller is in the works. I do not have a date yet, but it is coming. Thanks.
  3. Thanks again for providing logs and explanations...

    Thanks again for providing logs and explanations for your issues. Just want to let you know that we are working to replicate and resolve each one of them. Please understand that some will take longer...
  4. I have your log. We will look into this, thanks...

    I have your log. We will look into this, thanks for reporting it.
  5. For those who have populated all 8 DIMM slots,...

    For those who have populated all 8 DIMM slots, good news guys, we have been working with G.Skill to resolve this issue and the solution will be ready by the end of the month. More tests will be...
  6. If you can, take a screenshot of the CPU usage in...

    If you can, take a screenshot of the CPU usage in Task Manager. Thanks.
  7. Is there a particular reason why you are running...

    Is there a particular reason why you are running both Armoury Crate and Aura?
    For Armoury Crate issues, please go to this thread and provide some screenshots:...
  8. Hi There, Please go to this thread to report...

    Hi There,

    Please go to this thread to report issues:
    https://rog.asus.com/forum/showthread.php?119789-Armoury-crate-v3-0-4-0-report-here-if-any-issues/

    Refer to the original (1st) post when...
  9. Before reporting any more issues, please check if...

    Before reporting any more issues, please check if everything is up-to-date under Settings > About > Service Version.
    These services update in the background and will not show in Update Center.
    ...
  10. Hi There, Have you synced all profiles? Should...

    Hi There,

    Have you synced all profiles? Should do this when connecting a new device.
    85765
  11. Hi TheEternal, From my understanding, your...

    Hi TheEternal,

    From my understanding, your lighting is working but you hope the effects are smoother. You obviously have a large collection of our products and we thank you for your support, we do...
  12. Please check out this thread:...

    Please check out this thread:
    https://rog.asus.com/forum/showthread.php?119789-Armoury-crate-v3-0-4-0-report-here-if-any-issues

    Make sure you have the latest version - V3.0.4.0
    If you don't,...
  13. We are aware of this and the team is looking for...

    We are aware of this and the team is looking for the root cause, so it's okay if you don't can't provide a log (would help though).
  14. We will need more info than that, please refer to...

    We will need more info than that, please refer to the original post in this thread. Thanks.
  15. Cannot update the Go 2.4 FW via wireless...

    Cannot update the Go 2.4 FW via wireless connection. Please connect both the dongle and the headset using a Type-C cable, then update using the file from the link below:...
  16. Are you letting the update run in the background...

    Are you letting the update run in the background or did you open Armoury Crate after reboot?
  17. We are aware of this issue, and a fix will be...

    We are aware of this issue, and a fix will be implemented soon. Thanks.
  18. Original post updated: Please share log by...

    Original post updated: Please share log by providing a link to the file in cloud (upload to cloud).
  19. An uninstaller is in the works :D

    An uninstaller is in the works :D
  20. A new thread for the latest version V3.0.4.0 is...

    A new thread for the latest version V3.0.4.0 is up, please update and report any issues there. Thanks. ...
  21. I've started a new thread for the latest version...

    I've started a new thread for the latest version of Armoury Crate. Please post in that thread to clarify exactly is broken after updating. Thanks.
  22. Armoury crate v3.0.4.0 [report here if any issues]

    Release Notes:

    New Log Collection function for App diagnosis
    Update Center improvements
    App launch improvements
    Add WeChat ROG group code for China
    New iCafe mode
    Updated AURA Sync - Music...
  23. Did you reboot and let Armoury Crate update in...

    Did you reboot and let Armoury Crate update in the background as mentioned or did you open it after rebooting?

    Again, please stop spamming this page.
  24. Hi Guys, After seeing quite a few people here...

    Hi Guys,

    After seeing quite a few people here having issues when V3.0.4 launched. I got our guys to stamp out those issues asap. For a brief period, it was safer to keep those who did not update...
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    We will look into your issue, but please stop...

    We will look into your issue, but please stop spamming the forum and understand that this is not a platform where personal attention is available 24 hours a day. Be considerate of other members and...
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