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I'm currently waiting for updates on this issue from our software team and will update everyone immediately once there's an alternative solution offered.

Thanks for reporting this, I'll pass this over to our team to look into.

Thanks for sharing this, I had the same issue with my keyboard. After using it for a few weeks, now it no longer has this multiple key press issue. As mentioned before this was caused by a defect...

IC is the built in memory in the keyboard, I'm thinking there's some issues with it where FW updates are corrupted.

As you can see it's working fine for my keyboard and also a few other keyboards...

I wanted to provide an update that the separate NUMPAD addon will be released around early-mid November for most countries.

For those that are having the issue where the color settings are not saving after restarting, please list your full system specifications:
1) Full hardware specifications (including OS)
2) BIOS...

Regarding to the 16GB Corsair Vengeance RGB kit, this currently has no timeline when they will release new version to address this issue but it's being worked on. Once I have an update from them then...

Thanks for all the details, I'll pass this over to our software team to have them look into this.

Thanks for the info, I will test this on Friday and confirm if I have the same issues in game.

For all those who are having issues with the RMA, please PM me with the following information:

Product S/N:
RMA#:
Case ID#:

As I mentioned previously, majority of the people that have been in...

Locking this thread because there's an exact thread that has much more people discussing inside:
https://rog.asus.com/forum/showthread.php?88742

Thanks, we'll have this case escalated as soon as possible.

BTW for all those looking for the AURA cleaner tool, here it is again:
https://drive.google.com/open?id=0B8hXL86D6YHUQUJGTTZrcExfSkE

That's strange because even in previous version I saw that there were no problems syncing any of the peripheral devices with Crosshair VI
Hero. Please make sure that you do uninstall the software...

Already mentioned in earlier reply that our teams are working with Corsair to address this issue.

Please make sure to uninstall the software first and also use AURA cleaner tool and restart computer first before reinstalling the latest version to see if it fixes this issue for you.

Thanks for your feedback, I'll pass your feedback over to our team. The independent control for the RGB strip probably isn't possible at this time as the objective of this software is to sync up all...

Could you share more details on the freezing issue? Does software just freeze and you have to Ctrl+Alt+Delete and end task? Did you try manually uninstalling the previous version first or run the...

Our team was able to replicate this issue and found a simple fix for this, please see below:
1) Update BIOS to latest version
2) Reset BIOS settings to default and save

Please let me know if...

I've heard similar feedback from many others, it's definitely something we'll be looking into offering more of in the future.

Sorry I'm a bit confused, so the current version is "not" flagged in Avast right?

What version of the antivirus software do you have? I am told that our teams, both notebook and motherboard side have updated McAFee

Not sure who closed the thread, I have posted up new thread, please post all of your feedback in this thread:
https://rog.asus.com/forum/showthread.php?95885-Beta-FW-testing-for-Centurion-7-1

You can download the file at the link below:
https://drive.google.com/open?id=0B8hXL86D6YHUWGZHVEFJTlFRbG8

Please share your testing feedback here in this thread.

Sorry for the late reply, can you please send me a private message with the following?

Product serial number:
ASUS RMA#:
ASUS Case ID#:

Your contact details
Full name:
Phone#:
Email: