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Type: Posts; User: cl-Adrian@asus

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  1. Replies
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    Have you tried using USB flashback to Flash Your...

    Have you tried using USB flashback to Flash Your BIOS to either the newest one or backwards if you have the newest one.
    Please reach out to me Via email. for more details. You can reach me at...
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    Sorry for the delay can you check if your CMOS...

    Sorry for the delay can you check if your CMOS battery is clamped down by the pins, if not try making sure there enough pressure applied by the pins to the battery.
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    Sorry for the delay: The clear CMOS is...

    Sorry for the delay:

    The clear CMOS is indicated on the motherboard:
  4. Replies
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    Please give me a detailed description to any...

    Please give me a detailed description to any specifics in regards to your situation so we can collaborate towards a resolution.
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    As katlani stated best way to open a service...

    As katlani stated best way to open a service ticket, but IMO if there's no issue, i don't see a need to update driver.

    Usually drivers are updated due to compatibility issues , and/or to fix any...
  6. Can you send me your full specification, Whats...

    Can you send me your full specification,

    Whats your BIOS Version:


    ​My email is cl-adrian@asus.com.:
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    Try reinstalling the Realtek audio driver,...

    Try reinstalling the Realtek audio driver, getting the latest BIOS version 1302:https://www.asus.com/us/Motherboards/ROG-STRIX-Z270E-GAMING/HelpDesk_BIOS/.

    Let me know if that salves the issue.
  8. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...
  9. The PN# 13030-00740600 for fan bracket

    The PN# 13030-00740600 for fan bracket
  10. Can you send us your full specifications. BIOS...

    Can you send us your full specifications.
    BIOS version:


    In your BIOS settings are your other settings reverting back? If so try swapping out your Disk-like battery attached on the motherboard.
  11. Please verify where your other drives are...

    Please verify where your other drives are connected,
    Try Clearing your CMOS.
    And update your BIOS to version 1002:
    ​https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk_BIOS/

    ...
  12. Try connecting your case fans directly to you...

    Try connecting your case fans directly to you motherboard (4-pin PWM/DC).

    Try updating and syncing your devies on Aura.

    Please PM or email me with the below details so I can work with related...
  13. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...
  14. Sorry for the late reply. Can you send me your...

    Sorry for the late reply.

    Can you send me your serial number.
    Getting closer to the part number.
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    Can you provide you specifications, and what...

    Can you provide you specifications, and what types of boot managers.

    you can try clearing CMOS, and formatting your drives.
  16. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...
  17. No worries, You'll be the first i tell. If i...

    No worries, You'll be the first i tell. If i happen to get it.
  18. Hi Flipser, Sorry for the delay, but your only...

    Hi Flipser,

    Sorry for the delay, but your only option would to request the item through RMA.
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    Try using Asus Aura to turn it off:...

    Try using Asus Aura to turn it off:
    https://www.asus.com/campaign/aura/us/download.html
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    Hi morpwr, Try uninstalling your sound card...

    Hi morpwr,

    Try uninstalling your sound card driver and turning off your computer completely and reseating your card, and clearing your CMOS.
  21. Sorry for the late reply, but let me know how it...

    Sorry for the late reply, but let me know how it goes.
  22. Depending on which SSD your trying to cool. If...

    Depending on which SSD your trying to cool.

    If your cooling your M.2

    https://www.shapeways.com/shops/ASUS

    But if want the same bracket: I'm still looking for the part number for the item,...
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    Can you provide me your full specifications, and...

    Can you provide me your full specifications, and give me more details on when your experiencing your sluggish instants?
  24. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, it would be more than glad to help provide resolution to this case. Please PM or...
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    Dear Beerlord, Personally, I would install...

    Dear Beerlord,


    Personally, I would install which ever is the newest version (more recent). Just solely for better optimizations. If any issues arise with the functionality of your motherboard,...
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