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  1. Hi sblantipodi, I've sent you a pm. Please help...

    Hi sblantipodi,
    I've sent you a pm. Please help to check it.
    Thank you.
  2. Hi zeon801305, For mini oled display issue,...

    Hi zeon801305,
    For mini oled display issue, could you please shutdown the pc, switching off PSU(220V) for 2-3 minutes, and then switching on the PSU to check if the mini oled display still occurs?...
  3. Hi sblantipodi, If you still have the issue on...

    Hi sblantipodi,
    If you still have the issue on bios 1505, please send the motherboard to our RMA for further examination and please share me the RMA number via pm.
    Thank you.
  4. Hi Rocket Scientist, I'll forward your update to...

    Hi Rocket Scientist,
    I'll forward your update to our tech team and also ask more about the bios update message.
    Thank you.
  5. Replies
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    Views
    17,839

    Hi Dodgexander, Do you have any issue when get...

    Hi Dodgexander,
    Do you have any issue when get WHEA 17 warning?
    Do you also get WHEA 17 warning on bios 1505 with bios all default settings?
    Thank you.
  6. Hi zeon801305, Thank you for you photos. I'll...

    Hi zeon801305,
    Thank you for you photos.
    I'll forward them to our tech team for further checking.
    Thank you.
  7. Hi rocketraman, Thank you for your update and...

    Hi rocketraman,
    Thank you for your update and sharing.
  8. Hi zeon801305, Could you please send me a pic of...

    Hi zeon801305,
    Could you please send me a pic of the barcode between CPU and RAM like this via PM?
    93594
    Thank you.
  9. Hi rocketraman, Have you switched out the stock...

    Hi rocketraman,
    Have you switched out the stock thermal paste before updated bios 1505?
    Do you check cores information in task manager?
    Do you get 400 Mhz even in gaming with bios default...
  10. Hi Saltgrass, If it is Intel product, please...

    Hi Saltgrass,
    If it is Intel product, please consult Intel support for the drivers.
    Thank you.
  11. Hi zeon801305, Thank you for you photo. If you...

    Hi zeon801305,
    Thank you for you photo.
    If you install the SSD in M.2_1 slot, could you please help to change the SSD to M.2_2 or M.2_3 to see if it reduce the occurrence of the OLED issue?
    Thank...
  12. Hi Rocket Scientist, Thank you for your...

    Hi Rocket Scientist,
    Thank you for your information.
    I'll consult our tech team more about it.
  13. Hi zeon801305, For mini oled display issue,...

    Hi zeon801305,
    For mini oled display issue, could you please help to enter bios > main page > check if the OLED EC VERSION is 0106 and take a photo of it?
    Thank you.
  14. Hi sblantipodi, This suggestion is from our tech...

    Hi sblantipodi,
    This suggestion is from our tech team, because they test the motherboard and device at hand, found qcode 01 twice(the rgb light is normal) after weeks testing. But after clean CPU...
  15. Hi zeon801305, Thank you for your reply. I'll...

    Hi zeon801305,
    Thank you for your reply.
    I'll forward this information to our tech team.
  16. Hi myam0300, Have you tried plugging it into...

    Hi myam0300,
    Have you tried plugging it into other pc, downgrading firmware to 0039 beta version, replugging the ROG delta headset but the microphone is still not working?
    Thank you.
  17. Hi Rocket Scientist, Do you have other Nvme to...

    Hi Rocket Scientist,
    Do you have other Nvme to try it installed into DIMM.2? If no, have you tried formatting the Nvme?(please backup your file before format.)
    May I know more detail about "can't...
  18. Hi AnatolyKorenchkin, Thank you for your reply....

    Hi AnatolyKorenchkin,
    Thank you for your reply.
    If you still need our help, please let me know.
  19. Hi sblantipodi, Please refer to the following...

    Hi sblantipodi,
    Please refer to the following link to see if there is any dirt on the CPU, CPU pin, memory pin or memory slot of motherboard. If so, please clean them and try again....
  20. Hi AnatolyKorenchkin, Do both issues disappear...

    Hi AnatolyKorenchkin,
    Do both issues disappear after reinstall Realtek Audio Driver?
    Do they also occur on bios 1505 with bios all default settings with Realtek USB Audio Driver V6.3.9600.2307...
  21. Replies
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    Views
    3,393

    Hi all, For windows 11 drivers, please refer to...

    Hi all,
    For windows 11 drivers, please refer to the following link.
    https://www.asus.com/support/FAQ/1046829
    Sorry for any inconvenience it may cause.
  22. Hi Rocket Scientist, Have you tested with...

    Hi Rocket Scientist,
    Have you tested with minimal components on bios 1402 to see if can enter bios?
    a. Keep the CPU, CPU radiator fan and a single DRAM installed on the motherboard
    b. Remove all...
  23. Hi zeon801305, My all USB-A ports (when PC state...

    Hi zeon801305,
    My all USB-A ports (when PC state OFF) they don’t supply power.
    For this part, please uncheck "turn on fast startup" option in power system settings and then check if the issue still...
  24. Hi zeon801305, My all USB-A ports (when PC state...

    Hi zeon801305,
    My all USB-A ports (when PC state OFF) they don’t supply power.
    For this part, please uncheck "turn on fast startup" option in power system settings and then check if the issue still...
  25. Hi TechKnowledgeMan, Do you mean the pc cannot...

    Hi TechKnowledgeMan,
    Do you mean the pc cannot boot into OS when install OS to the gamix drive?
    How about the Samsung drives you mentioned?
    Do you have the issue on bios 1505 with bios all...
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