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Type: Posts; User: STARRAIN@ROG

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  1. Hi Xetoxyc, Do you connect the Barrow Water Temp...

    Hi Xetoxyc,
    Do you connect the Barrow Water Temp Sensor to the W_IN, W_OUT and W_FLOW?
    Is the Barrow Water Temp Sensor attached with your water cooler system? May I have the model name of the water...
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    Hi alistairuk, Does it also occur with bios all...

    Hi alistairuk,
    Does it also occur with bios all default settings(without XMP)?
    Please upload the video to google drive and share me the link.
    (Please set up everyone can access the file with the...
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    Hi treadhead194, Yes, you can put other...

    Hi treadhead194,
    Yes, you can put other files(not txt. extension) in the USB drive.
    Thank you.
  4. Hi crow43, May I have a screenshot of the radeon...

    Hi crow43,
    May I have a screenshot of the radeon error?
    Does it also occur on bios 4021 with bios all default settings(with DOCP disabled)?
    Have you swapped other SSD to install OS?
    Thank you.
  5. Hi Wrathier, I'm afraid I need some information...

    Hi Wrathier,
    I'm afraid I need some information for reproduce the issues.
    Did you get event 157 when running the specific apps in background?
    Did you get event 51 or whea 17 while copy around 5GB...
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    Hi what_about_me, Did you get Q Code of d3 right...

    Hi what_about_me,
    Did you get Q Code of d3 right after updated to bios 4021?
    You said have tried AMD Chipset driver 3.10.22.706 from our support site and it showed the same problem.
    I'm not sure...
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    Hi anze.polajnar, Is your CPU stuck at 0.54 ghz...

    Hi anze.polajnar,
    Is your CPU stuck at 0.54 ghz after running the specific apps or any setting changed?
    If you shutdown and turn on the pc, cannot get it back to normal speed? Is fast startup...
  8. Hi danirosax, Do you mean it only occurs when...

    Hi danirosax,
    Do you mean it only occurs when connect to lan port on the motherboard directly? Is the cable same as when you use the external lan dongle?
    If you uninstall Realtek LAN Driver, you...
  9. Hi Y3939, Sorry for late reply. I've sent the...

    Hi Y3939,
    Sorry for late reply.
    I've sent the PM to you. Could you please help to check it?
    Thank you.
  10. Hi USERMAC, If you face the issue again, please...

    Hi USERMAC,
    If you face the issue again, please record a video before try the work around and share the video to me.
    Thank you so much.
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    Hi Bállint, Please wet soft cloth with pure...

    Hi Bállint,
    Please wet soft cloth with pure water under 30°C and gently wipe the mouse pad clean of any dirt.
    Thank you.
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    Hi alistairuk, Do you mean the qled white light...

    Hi alistairuk,
    Do you mean the qled white light is always on and it is black screen?
    How do you know you have to hit F1 to get the PC to show anything on the screen?
    May I have a video about it?...
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    Hi treadhead194, It is Windows 11 supported by...

    Hi treadhead194,
    It is Windows 11 supported by default on BIOS 2701, and no settings changes required in the UEFI BIOS.
    For ROG forum account, I'm afraid the account(email address) cannot be...
  14. Hi Wrathier, Our tech team is testing our...

    Hi Wrathier,
    Our tech team is testing our components at hand for the issue mentioned by dageek, and it may take few days.
    Do both of your SSD disappear in windows and bios when you get EVENT ID:...
  15. Hi Zardoc, Thank you for your reply. I'll...

    Hi Zardoc,
    Thank you for your reply.
    I'll consult our tech team more about your scenario and issue.
    Thank you.
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    Hi alexyenov, I'll consult our tech team more...

    Hi alexyenov,
    I'll consult our tech team more about this.
    Thank you.
  17. Hi crow43, Do you mean the games will be closed...

    Hi crow43,
    Do you mean the games will be closed without any error message?
    Does it occur on bios 4021 with bios all default settings?
    Did you swap the same models of the RM and graphics card?
    Is...
  18. Hi Xetoxyc, Did it occur recently or after the...

    Hi Xetoxyc,
    Did it occur recently or after the first PC build?
    Have you tried other Barrow Water Temp Sensor?
    Do you have the same pattern with other software for temperature monitor?
    Thank you.
  19. Hi Wackadoodle, If you have the graphics card...

    Hi Wackadoodle,
    If you have the graphics card installed, and only connect one monitor, I suggest use the DP from the graphics card.
    Thank you.
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    Hi rgarodnick, Thank you for your reply. It is...

    Hi rgarodnick,
    Thank you for your reply.
    It is weird but I haven't received such feedback from other customers.
    Please send the motherboard to our RMA for further examination.
    Thank you.
  21. Hi Sahaj, Please disable fast startup to make...

    Hi Sahaj,
    Please disable fast startup to make sure it shutdown completely.
    For the amplifier setting, have you tried bios 2403 with bios all default settings and the Realtek Audio Driver...
  22. Hi OldManDan, Do you also get "Nvlddmkm stopped...

    Hi OldManDan,
    Do you also get "Nvlddmkm stopped responding but recovered" error when games crashed in event viewer?
    May I have the following information?
    - the serial number of your motherboard...
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    Hi rgarodnick, Are you able to downgrade to 0231...

    Hi rgarodnick,
    Are you able to downgrade to 0231 via USB BIOS Flashback for normal usage?
    Is your RAM FF3D532G6400HC40BDC01 or FF4D532G6400HC40BDC01?
    Have you tried bios 0702, 0806 and 0811, and...
  24. Hi Wackadoodle, Do you use the same DP cable...

    Hi Wackadoodle,
    Do you use the same DP cable when connected to MB or GPU?
    If you disable CSM again, can you get the signal through DP output on the MB?
    Are the bios all default settings except CSM...
  25. Hi Zardoc, Thank you for your reply. Is the...

    Hi Zardoc,
    Thank you for your reply.
    Is the scratch gone when you uninstall Realtek USB Audio Driver or the stereo mix workaround?
    May I have the serial number of the motherboard and the graphics...
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