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  1. Hi Xetoxyc, I'm not sure if it is because of the...

    Hi Xetoxyc,
    I'm not sure if it is because of the compatibility between the motherboard and the third party sensor.
    There is fewer user in this board. Would you mind I move this thread to other...
  2. Hi OldManDan, If you don't use M.2_1 slot, it is...

    Hi OldManDan,
    If you don't use M.2_1 slot, it is okay to install the graphics card in PCIX16(G5)_1 or PCIX16(G5)_2, but we recommend to install in PCIX16(G5)_1.
    Thank you.
  3. Hi USERMAC, If our local team have reported to...

    Hi USERMAC,
    If our local team have reported to RD, please wait the update from our local side.
    Thank you for your reply.
  4. Replies
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    74

    Hi anze.polajnar, Did you get the message in...

    Hi anze.polajnar,
    Did you get the message in event viewer? Do you have any issue while get the message?
    Did it occur while running the specific apps or after settings changed?
    Please restore bios...
  5. Hi Wrathier, I'm not sure if you backup and...

    Hi Wrathier,
    I'm not sure if you backup and restore data with Macrium Reflect for the image.
    Have you completely formatted the Samsung 960 PRO 2TB or WD Black SN850 1TB and reinstalled windows...
  6. Hi dageek, I'm afraid our tech team have tested...

    Hi dageek,
    I'm afraid our tech team have tested the motherboard and components at hand with your bios profile, but the NVMe SSD didn't disappear in bios or windows.
    Do you have other information or...
  7. Hi OldManDan, Thank you for your reply. Is PCI...

    Hi OldManDan,
    Thank you for your reply.
    Is PCI Express power management enabled or disabled after format the drives and completely reinstall windows?
    other bios settings are all default except CPU...
  8. Replies
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    878

    Hi kernolsz28, I'm afraid our tech team still...

    Hi kernolsz28,
    I'm afraid our tech team still cannot reproduce the click or pop sound when join or leave discord channel.
    If you don't have other reproducing steps about it, please use stereo mix...
  9. Hi Xetoxyc, Do you connect the Barrow Water Temp...

    Hi Xetoxyc,
    Do you connect the Barrow Water Temp Sensor to the W_IN, W_OUT and W_FLOW?
    Is the Barrow Water Temp Sensor attached with your water cooler system? May I have the model name of the water...
  10. Replies
    3
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    77

    Hi alistairuk, Does it also occur with bios all...

    Hi alistairuk,
    Does it also occur with bios all default settings(without XMP)?
    Please upload the video to google drive and share me the link.
    (Please set up everyone can access the file with the...
  11. Replies
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    75

    Hi treadhead194, Yes, you can put other...

    Hi treadhead194,
    Yes, you can put other files(not txt. extension) in the USB drive.
    Thank you.
  12. Hi crow43, May I have a screenshot of the radeon...

    Hi crow43,
    May I have a screenshot of the radeon error?
    Does it also occur on bios 4021 with bios all default settings(with DOCP disabled)?
    Have you swapped other SSD to install OS?
    Thank you.
  13. Hi Wrathier, I'm afraid I need some information...

    Hi Wrathier,
    I'm afraid I need some information for reproduce the issues.
    Did you get event 157 when running the specific apps in background?
    Did you get event 51 or whea 17 while copy around 5GB...
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    296

    Hi what_about_me, Did you get Q Code of d3 right...

    Hi what_about_me,
    Did you get Q Code of d3 right after updated to bios 4021?
    You said have tried AMD Chipset driver 3.10.22.706 from our support site and it showed the same problem.
    I'm not sure...
  15. Replies
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    74

    Hi anze.polajnar, Is your CPU stuck at 0.54 ghz...

    Hi anze.polajnar,
    Is your CPU stuck at 0.54 ghz after running the specific apps or any setting changed?
    If you shutdown and turn on the pc, cannot get it back to normal speed? Is fast startup...
  16. Hi danirosax, Do you mean it only occurs when...

    Hi danirosax,
    Do you mean it only occurs when connect to lan port on the motherboard directly? Is the cable same as when you use the external lan dongle?
    If you uninstall Realtek LAN Driver, you...
  17. Hi Y3939, Sorry for late reply. I've sent the...

    Hi Y3939,
    Sorry for late reply.
    I've sent the PM to you. Could you please help to check it?
    Thank you.
  18. Hi USERMAC, If you face the issue again, please...

    Hi USERMAC,
    If you face the issue again, please record a video before try the work around and share the video to me.
    Thank you so much.
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    Hi Bállint, Please wet soft cloth with pure...

    Hi Bállint,
    Please wet soft cloth with pure water under 30°C and gently wipe the mouse pad clean of any dirt.
    Thank you.
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    77

    Hi alistairuk, Do you mean the qled white light...

    Hi alistairuk,
    Do you mean the qled white light is always on and it is black screen?
    How do you know you have to hit F1 to get the PC to show anything on the screen?
    May I have a video about it?...
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    75

    Hi treadhead194, It is Windows 11 supported by...

    Hi treadhead194,
    It is Windows 11 supported by default on BIOS 2701, and no settings changes required in the UEFI BIOS.
    For ROG forum account, I'm afraid the account(email address) cannot be...
  22. Hi Wrathier, Our tech team is testing our...

    Hi Wrathier,
    Our tech team is testing our components at hand for the issue mentioned by dageek, and it may take few days.
    Do both of your SSD disappear in windows and bios when you get EVENT ID:...
  23. Hi Zardoc, Thank you for your reply. I'll...

    Hi Zardoc,
    Thank you for your reply.
    I'll consult our tech team more about your scenario and issue.
    Thank you.
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    Hi alexyenov, I'll consult our tech team more...

    Hi alexyenov,
    I'll consult our tech team more about this.
    Thank you.
  25. Hi crow43, Do you mean the games will be closed...

    Hi crow43,
    Do you mean the games will be closed without any error message?
    Does it occur on bios 4021 with bios all default settings?
    Did you swap the same models of the RM and graphics card?
    Is...
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