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Type: Posts; User: STARRAIN@ROG

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  1. Hi JellyLama, Thank you for your reply and...

    Hi JellyLama,
    Thank you for your reply and feedback.
  2. Hi JellyLama, After consulted our tech team...

    Hi JellyLama,
    After consulted our tech team again, if you don't see the FanXpert SDK to v1.00.44 in update center, it might mean you have updated it.
    Does the FanControlService still crash now?...
  3. Hi JellyLama, It would be released with staged...

    Hi JellyLama,
    It would be released with staged rollout.
    Could you please check it again on 12/8?
    Thank you.
  4. Hi JellyLama, Please enter Armoury Crate ->...

    Hi JellyLama,
    Please enter Armoury Crate -> Settings -> Update Center to update FanXpert SDK to v1.00.44, and restart the pc again.
    90835
    Then, please see if the FanControlService still crash and...
  5. Hi JellyLama, Thank you for your reply. I'll...

    Hi JellyLama,
    Thank you for your reply.
    I'll report it to our tech team for further analysis.
  6. Hi JellyLama, Do you also install Armoury Crate?...

    Hi JellyLama,
    Do you also install Armoury Crate?
    Thank you.
  7. Hi JellyLama, I'm afraid it is still under...

    Hi JellyLama,
    I'm afraid it is still under investigation.
    I'll keep you updated if there is any news.
    Thank you.
  8. Hi JellyLama, Thank you for your information....

    Hi JellyLama,
    Thank you for your information.
    I'll consult our tech team about this.
  9. Hi JellyLama, We need the serial number to check...

    Hi JellyLama,
    We need the serial number to check the specific specifications of your motherboard.
    Could you please share the serial number to me via PM?
    Thank you.
  10. Hi JellyLama, May I have the following...

    Hi JellyLama,
    May I have the following information?
    - the serial number of your motherboard via PM
    - the brand and the model name of the RAM, PSU and HDD/SSD
    (Please check the specific model name...
  11. Hi JellyLama, If it still occurs after...

    Hi JellyLama,
    If it still occurs after reinstalled AI Suite 3 v3.00.51, please also tried bios all default setting.
    Thank you.
  12. Hi JellyLama, Did it occur every time you boot...

    Hi JellyLama,
    Did it occur every time you boot into windows?
    Have you restored bios to default settings and reinstalled AI Suite 3 v3.00.51 from our support site?
    Thank you.
  13. Hi JellyLama, Did the crash happen when you open...

    Hi JellyLama,
    Did the crash happen when you open AI Suite 3 or running any apps?
    If it still crashes with bios all default settings, please reinstall AI Suite 3 v3.00.51 from our support site....
  14. Hi JellyLama, May I double confirm the bios...

    Hi JellyLama,
    May I double confirm the bios version is 2701?
    Did it occur after any update or settings changed?
    Have you installed AI Suite 3 and adjusted the fan settings?
    Did it occur with bios...
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