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In our previous conversation you mentioned that you went through Alternate for an RMA to replace the first battery, did you get an RMA number?
Please check your inbox, we are still waiting for your...

Sorry for the inconvenience. Please contact the service center in your region to have the laptop examined, they will have a better idea on how to proceed.

Sorry for the inconvenience caused. This is the first time I've heard of this issue, and I have reported it to the manager responsible for the Zephyrus. Please private message me your RMA number when...

Ahhh! Doesn't look good... That is indeed where the battery is. If there are any issues getting it RMA'd let us know.

Really should have somebody look at it soon. Which GX laptop do you have? Zephyrus?

Please send it in for RMA, the laptop certainly shouldn't last for a couple of minutes.

Does the battery life of the the laptop correspond to the what the software indicates? How long does the battery last now (after a full charge)?