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  1. Hi orreonline and Bimbominkia79, Thanks for...

    Hi orreonline and Bimbominkia79,
    Thanks for letting us know it works.
    We are dealing with this issue with NVIDIA. Please use the bios we provided during this period.
    The issue is expected to be...
  2. Hi ChrisL1971, Thank you for your reply and...

    Hi ChrisL1971,
    Thank you for your reply and screenshot.
    We will consult our tech team more about it.
  3. Hi Huskypsyd, Please update to firmware version...

    Hi Huskypsyd,
    Please update to firmware version 3.0.0.4.388.21617 and then check if the issue has been resolved.
    Thank you.
  4. Hi kibbbz and Districtor.2, Please also help to...

    Hi kibbbz and Districtor.2,
    Please also help to check your pm.
    Thank you.

    Hi midianprime,
    Thank you for your feedback.
    We are dealing with this issue with NVIDIA. Please use the bios we...
  5. Replies
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    Hi USERMAC, How often do you have code 53 on...

    Hi USERMAC,
    How often do you have code 53 on restarts? 90%?
    Did you get blue screen on bios 0703 with bios all default settings(no OC/no XMP) as well? Did it occur when run the specific apps? What...
  6. Hi Bimbominkia79, Superpooper, orreonline, MikeMS...

    Hi Bimbominkia79, Superpooper, orreonline, MikeMS and midianprime,
    We have sent you a pm for the issue. Please help to check your pm.
    Thank you.
  7. Hi SamTe, There are instructions for Intel...

    Hi SamTe,
    There are instructions for Intel motherboard and AMD motherboard in the link. Please focus on the AMD part as you use AMD motherboard.
    https://www.asus.com/support/FAQ/1045089
    If you can...
  8. Hi omeaux, After consulted with our tech team,...

    Hi omeaux,
    After consulted with our tech team, 32 bit 384kbs only support with headphone in front panel.
    Also, our tech team don't have the same receiver so use other receiver for testing, and they...
  9. Hi DxBang, Do you mean there is no 5.1 output...

    Hi DxBang,
    Do you mean there is no 5.1 output option but testing DTS Audio and Dolby Digital it does play on all 5.1 channels?
    Did you see 5.1 output option with the old realtek driver version or...
  10. Hi omeaux, Thank you for your information. I'll...

    Hi omeaux,
    Thank you for your information.
    I'll consult our tech team more about it.
  11. Hi SamTe, Have you tried install windows 11 in...

    Hi SamTe,
    Have you tried install windows 11 in each Samsung 980 Pro SSD without RAID and there was no crashing or blue screen issue?
    Please refer to the instructions in the following link and try...
  12. Hi ChrisL1971, May I have the photos in bios,...

    Hi ChrisL1971,
    May I have the photos in bios, screenshots of Armoury Crate light settings and update center, and videos of the pump light and the CPU and AIO pump settings you mentioned?
    Thank you.
  13. Hi omeaux, May I have the following information?...

    Hi omeaux,
    May I have the following information?
    - the serial number of your two motherboards via pm
    - the bios version and bios settings(Is it the same with bios all default settings? on OC and...
  14. Hi iRoyeaux, I meant PCIEx4 slot but not PCIE...

    Hi iRoyeaux,
    I meant PCIEx4 slot but not PCIE slot 4.
    It seems there is no other settings should be changed in bios.
    Do you connect any devices to thunderboltEX 4 card when you see PCIE tunneling...
  15. Hi Ily3ss59, Is it working when only one RAM...

    Hi Ily3ss59,
    Is it working when only one RAM stick in B2 slot only?
    Could you please help to try another RAMs in our qvl list to see if also get q-code 53 when they are in A2 and B2 slots?
    Thank...
  16. Hi axiumone, Could you please check if there are...

    Hi axiumone,
    Could you please check if there are options like Energy-Efficient Ethernet, Power Saving Mode in device manager > network adapters(Marvell) > properties > advanced?
    If yes, please...
  17. Hi iRoyeaux, Sorry for late reply. After...

    Hi iRoyeaux,
    Sorry for late reply.
    After consult our tech team, thunderboltEX 4 card should be installed in PCIEX4 slot. PCIE tunneling will be enabled after insert thunderbolt portable SSD.
    Thank...
  18. Hi axiumone, Thank you for your sharing....

    Hi axiumone,
    Thank you for your sharing.
    However, looks like it only shows ethernet no internet in windows settings, and there is no device manager and Marvell driver version in the video.
    If the...
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    Hi TrebleTA, Not sure which setting(adaptive or...

    Hi TrebleTA,
    Not sure which setting(adaptive or manual) is better for your scenario, as the speeds are higher but more bufferbloat warning in first screenshot.
    Could you please help to provide...
  20. Hi omeaux, Does the music player app support...

    Hi omeaux,
    Does the music player app support output 5.1and your audio file is also 5.1 sound?
    Thank you.
  21. Replies
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    Hi Apollo AsPy, Thank you for your reply. Hope...

    Hi Apollo AsPy,
    Thank you for your reply.
    Hope everything is good with you.
  22. Hi ChrisL1971, The features for DIY motherboards...

    Hi ChrisL1971,
    The features for DIY motherboards and desktop would be different.
    Please note once your BIOS is updated to 318, you cannot downgrade to the previous version by yourself. Please...
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    Hi TrebleTA, After checked with our tech team,...

    Hi TrebleTA,
    After checked with our tech team, the default NAT type for DSL-AX82U is symmetric.
    As you mentioned, Nvram get nat_type, and it returned 0 which also means symmetric.
    However, we are...
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    2,798

    Hi Apollo AsPy, Doe it only occur when boot...

    Hi Apollo AsPy,
    Doe it only occur when boot after turn the PSU off and on?
    In addition to bios update, is there any component, version or setting changed?
    Does it happen whether with DP or HDMI...
  25. Hi the avenger and onmybikedrunk, If it is no...

    Hi the avenger and onmybikedrunk,
    If it is no boot even with iGPU, please refer to the instructions in the following link and test with minimum components.
    https://www.asus.com/support/FAQ/1042632/...
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