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Type: Posts; User: Mason@ASUS

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  1. I'm testing a new M4E-Z for you now and will ship...

    I'm testing a new M4E-Z for you now and will ship it out today as long as there are no issues with the board. Also, I'm having the board that you RMA'd sent to me so I can test it and I will let...
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    Please PM me with the case number you received...

    Please PM me with the case number you received from ASUS Support so that I can help set up an RMA for you.
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    awesome! =)

    awesome! =)
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    Maximus IV Gene-Z Unboxing/Overview

    One of the most common questions we received during early design stages of our Z68 motherboards was if we were going to design a high performance, Z68, mATX motherboard. Well, that's exactly what...
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    Sorry you weren't able to get a hold of our tech...

    Sorry you weren't able to get a hold of our tech support agents. If you PM me with your serial number, I will set up an RMA for you to get the issue resolved ASAP.
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    What's the serial number and I'll check your...

    What's the serial number and I'll check your warranty.
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    If it seems to be switching back and forth...

    If it seems to be switching back and forth between power modes (FPS changes not due to change in graphics complexity on screen) then I would recommend sending your laptop in so we can take a look at...
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    regarding the 3D functionality, replacing your...

    regarding the 3D functionality, replacing your current panel with a 3D panel would allow you to have 3D functionality since the chassis are the same so the only difference between the 3D version and...
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    Yes, dead pixels on notebooks are covered under...

    Yes, dead pixels on notebooks are covered under your warranty as your warranty hasn't expired.
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    i'm glad it's been running stable for you. you...

    i'm glad it's been running stable for you. you can use gpu-z to monitor the GPU temperature and have it record a log so you can tell if the gpu is overheating but it seems to be working well so far.
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    Hi INzider, Well the F9 recovery automatically...

    Hi INzider,

    Well the F9 recovery automatically installs all of the drivers for the laptop's hardware so you don't need to install any other drivers. There may be newer drivers for some of the...
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    Hi INzider, have you tried reinstalling the OS? ...

    Hi INzider, have you tried reinstalling the OS? I suggest performing the F9 system restore to reload the Operating System. If you continue to have the lockups and crashes after that then we can...
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    Official ASUS AMD 900 Series Overview

    For those of you who have been anxiously awaiting the new AMD 900 series chipsets and motherboards, this post will give you an idea of some of the performance numbers as well as list some of the...
  14. Hi Ashcat, Can you please PM me and provide...

    Hi Ashcat,

    Can you please PM me and provide all of your RMA numbers regarding this issue? Also, if you know the serial numbers of the first 2 boards please provide those as well. If not, I can...
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    I would recommend to send the laptop in for an...

    I would recommend to send the laptop in for an RMA. I don't know of any fix other than replacing what's most likely causing the issue which is the audio board.
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    Poll: ASUS Z68 Motherboard Poll

    Hello fellow ASUSROG members.

    With the recent introduction of Intel's new Z68 chipset, we would like to gauge your overall reaction. I know a lot of you have had the chance to check out some of...
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    have you tried updating the drivers for the...

    have you tried updating the drivers for the pce-n13? you can get the latest drivers directly from ralink, http://www.ralinktech.com/support.php?s=1. also, what game are you experiencing this issue...
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    Hi Shadowlore, Check the other thread, I'm...

    Hi Shadowlore,

    Check the other thread, I'm trying to get information about your RMA so i can help get it moved along.
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    We haven't found any issues when using the USB...

    We haven't found any issues when using the USB 3.0 drivers supplied on the disc that came with the motherboard or on our support site. Are you using USB 3.0 drivers version 1.0.19.0?
  20. Also, those of you with this flickering issue,...

    Also, those of you with this flickering issue, have you tried updating the BIOS to 205 to see if that changes anything?
  21. Anyone having these black screen flickering...

    Anyone having these black screen flickering problems or similar issues with G73Jw-3DE or related models, please PM me and I'll see what I can do to help.
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    Are you sure the GTX295 worked fine on the other...

    Are you sure the GTX295 worked fine on the other board. Your older board has less power draw so it might have looked like the card was working but were you actually able to game with no problems...
  23. I do apologize for the communication breakdown. ...

    I do apologize for the communication breakdown. The technicians at Bizcom (one of our 3rd party repair facilities) were not able to duplicate the problem with the HDMI port so that is one of the...
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    If you notice in Device Manager that the Wireless...

    If you notice in Device Manager that the Wireless device has any kind of question mark or exclamation point next to it, then double-click the device and click uninstall, then reboot and check Device...
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    Have you tried (1 x 1GB stick) + (1 x 2GB stick)...

    Have you tried (1 x 1GB stick) + (1 x 2GB stick) for a total of 3GB? Give that a try and let us know how it goes.
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