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  1. Hi pwpau, Thank you for your video and reply....

    Hi pwpau,
    Thank you for your video and reply.
    I'll consult our tech team more about this.
  2. Hi KentaZX, May I have the serial number of your...

    Hi KentaZX,
    May I have the serial number of your 2 VG278Qs and a XG27UQ monitor via PM?
    Thank you.
  3. Hi JamesAndersonJr, It is might be dGPU or...

    Hi JamesAndersonJr,
    It is might be dGPU or monitor related.
    If when hear the beeps and white qled light on, you still can boot into windows and show the display, please turn on your monitor and...
  4. Hi danirosax, I'm afraid our tech team don't...

    Hi danirosax,
    I'm afraid our tech team don't have the same nas, switch and router.
    Although our tech team have tested similar devices at hand with Realtek 2.5G LAN driver Version 10.50.511.2021...
  5. Hi KentaZX, Thank you for your photo. I'll...

    Hi KentaZX,
    Thank you for your photo.
    I'll consult our tech team more about this.
  6. Hi lezadas1982, Do you use Samsung 980 pro 1TB...

    Hi lezadas1982,
    Do you use Samsung 980 pro 1TB SSD to install OS?
    If yes, do you have other SSD to install OS but the issue still occurs?
    Does it occur after any settings or components changed or...
  7. Hi gyzhuanxu, Where do you download ASUS tweak2,...

    Hi gyzhuanxu,
    Where do you download ASUS tweak2, tweak3?
    Do you check the GPU fan speed in Armoury Crate?
    Which mode do you select in Armoury Crate?(windows/balanced/turbo/manual)
    May I have the...
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    100

    Hi HarvestBirdy, I'm not sure if the ram sticks...

    Hi HarvestBirdy,
    I'm not sure if the ram sticks or ram slots are defect.
    If you have tried different ram sticks(yours and your brother's) and don't have the ram sticks in our qvl list, please send...
  9. Hi pwpau, Thank you for your reply. For NVME in...

    Hi pwpau,
    Thank you for your reply.
    For NVME in the expansion card, I'm not sure if my understanding is correct or not.
    Do you mean you have installed and boot into windows10 successfully when...
  10. Replies
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    204

    Hi alistairuk, If you have any concerns about F1...

    Hi alistairuk,
    If you have any concerns about F1 error message, please consider the suggestions.
    Thank you.
  11. Hi pwpau, May I double confirm the bios version...

    Hi pwpau,
    May I double confirm the bios version is 0701 or 1701?
    Do you mean cannot see the SSD in boot menu to install win10 when the nvme is inserted to the PCIE expansion card? or there is any...
  12. Hi Opie, Does it reboot while use Handbrake to...

    Hi Opie,
    Does it reboot while use Handbrake to encode a 4K H265 file to 1080p x264?
    Does it occur with the specific 4K H265 file? on bios 0811 with bios all default settings?
    Have you reinstalled...
  13. Replies
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    27,571

    Hi NuadaXXX, Thank you for your video. I'll...

    Hi NuadaXXX,
    Thank you for your video.
    I'll consult our tech team more about TPM settings.

    Hi yobavip,
    If you still get qcode 00 or qled yellow light on and no post with new Dark Hero...
  14. Replies
    6
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    135

    Hi anze.polajnar, Do you mean cannot back to...

    Hi anze.polajnar,
    Do you mean cannot back to win10 anymore, and if you put bios to all default settings on bios 3904, you will get cpu stuck at 0.54 ghz or freezes?
    May I have a video about it?...
  15. Hi JamesAndersonJr, Do you only use 1 monitor?...

    Hi JamesAndersonJr,
    Do you only use 1 monitor?
    May I know why don't you connect to dGPU with DP?
    Please refer to the following link to check the CPU and VGA part....
  16. Replies
    10
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    204

    Hi alistairuk, If you remove all SSD, HDD, can...

    Hi alistairuk,
    If you remove all SSD, HDD, can you enter bios utility with DP and HDMI?
    If there is still no bios screen with DP cable, please enable CSM in bios with HDMI first.
    Do you have other...
  17. Hi alexyenov, Do you mean the CPU temperature...

    Hi alexyenov,
    Do you mean the CPU temperature tends to 80˚C only use the google chrome for search? without any programs running in background?
    How do you check the CPU temperature?
    May I have a...
  18. Hi lezadas1982, May I double confirm the issue...

    Hi lezadas1982,
    May I double confirm the issue occurs on bios 3904 with bios all default settings?
    Did the issue occur an CPU 3900x and older bios?
    If not, have you tried older bios on CPU 5800x?...
  19. Replies
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    Hi HarvestBirdy, Have you tried with other ram...

    Hi HarvestBirdy,
    Have you tried with other ram sticks in our qvl list?
    https://www.asus.com/supportonly/RAMPAGE%20V%20EXTREME/HelpDesk_QVL/
    Thank you.
  20. Hi marty99, Do you setup time scheduling via IP...

    Hi marty99,
    Do you setup time scheduling via IP but not MAC address?
    https://www.asus.com/support/FAQ/1008720/
    May I have the model name, firmware version and setting screenshots of your router?...
  21. Hi emkdrl07, Thank you for your reply. If the...

    Hi emkdrl07,
    Thank you for your reply.
    If the issue still occurs after the new update, may I have a new screenshot in update center page with English?
    Please also check the keyboard FW and capture...
  22. Hi TechKnowledgeMan, Do you mean the issues only...

    Hi TechKnowledgeMan,
    Do you mean the issues only occur when 3 SSDs installed?
    May I have more details about the issues you mentioned?
    Do the issues occur on bios 8011 with bios all default...
  23. Hi ryanvs, For WHEA 17 error, please enter...

    Hi ryanvs,
    For WHEA 17 error, please enter Advanced Mode > Platform Misc Configuration > PCI Express Native Power Management > Disabled.
    Does the surprise disk removal occurs with bios all default...
  24. Hi Wrathier, Thank you for your reply. I'll...

    Hi Wrathier,
    Thank you for your reply.
    I'll consult our tech team more about this again.
  25. Replies
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    454

    Hi what_about_me, The drivers on our support...

    Hi what_about_me,
    The drivers on our support site are validated by our team for the specific models.
    To make sure stability, please use the drivers from our support site.
    Thank you.
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