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  1. Which issue? This one has covered many of them?

    Which issue? This one has covered many of them?
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    ASUS RMA hell, 4 RMAs and still no fix

    My new laptop purchased in May has coil whine. ASUS support has been excellent in reaching out to fix it, but they are horrible at actually fixing it.

    Log of events so far:

    * Started with...
  3. I'm trying

    I hopefully will know an answer soon. I'm pushing the limits to see if anyone at ASUS can fix the coil whine.

    I was able to find a local ASUS support shop that personally knows one of the RMA...
  4. Does anyone with a GL703G laptop NOT have coil whine?

    I'm getting ready to RMA my laptop for a 4th time. But I don't know if ASUS even has working hardware out there, no need to RMA it if ASUS has no ability to fix it.

    So if you have GL703 laptop,...
  5. Ya, it sounds like its coming from the speakers,...

    Ya, it sounds like its coming from the speakers, almost underneath the 6 key. It's a scratchy/screechy noise. I was able to narrow down the part to something just above the CPU socket, underneath...
  6. Does yours have coil whine too?

    Does yours have coil whine too?
  7. GL703G laptop warranty is a joke because they won't fix the problem

    The GL703G laptops tend to have coil whine. I understand that happens. It's covered under warranty. I don't enjoy that it went through quality assurance this way, but it happens.

    RMA #1: ...
  8. So I was wrong in one thing. The registry fix...

    So I was wrong in one thing. The registry fix doesn't downgrade performance in any way, it just turns of Advanced Configuration Power Interface (ACPI) intel C states, which help lower power usage...
  9. > use the fix above to turn off C1E and the whine...

    > use the fix above to turn off C1E and the whine is gone...

    I just tried it. Throttlestop gave me a message that it doesn't support my CPU, then refused to load further.
  10. My problem: I spent more of my time in Linux than...

    My problem: I spent more of my time in Linux than in Windows. The Windows registry downgrade/hack mentioned earlier won't work in LInux, it still screeches away there.

    The issue is...
  11. So I did a lot more digging on my issue. It...

    So I did a lot more digging on my issue. It wasn't a speaker issue. It's not an SSD issue. It's coil whine. Specifically, there is some part above the processor socket that's causing it.
    ...
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    More updates. Definitely coil whine. It's...

    More updates. Definitely coil whine. It's gone through two RMAs, both times it's come back not fixed.

    I wish I never bought this laptop.
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    More updates. The scratchy/wine is coming from...

    More updates. The scratchy/wine is coming from something underneath the backspace key area. It's not the SSD, that's on the other side of the laptop, more underneath the 'Q' key.

    Seems...
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    I've been fighting this buzzing issue for weeks. ...

    I've been fighting this buzzing issue for weeks. I sent the laptop in to get RMA'd, they claim to have fixed it, but it didn't.

    I notice the buzzing isn't so bad when the power adapter isn't...
  15. I had this happen to me, but in my case it was...

    I had this happen to me, but in my case it was because I dual booted into Linux. Something about how it boots into Windows in this environment messes up sleep and hibernate mode. I instead had to...
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    My laptop had speakers on the sides and a main...

    My laptop had speakers on the sides and a main set of speakers above the function (F1-F12) keys. Those speakers would have a constant crackle and buzz when nothing moved on screen. When I moved the...
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    It's your speakers

    >Also, i hear noise comming from the laptop when i scroll any page on the browser. I can't really map it to a specific part of the laptop, but it sound a bit different than the noise made by the ssd....
  18. Had the scratchy noise issue too

    I had a GL703 laptop with the exact same scratch noise problem as your video.

    I ended up sending my laptop back through RMA. It seems the wiring to the speakers is getting some electrical...
  19. Whoa, this works?

    This works?

    I was running a Linux dual boot. I had some big touchpad issues in Ubuntu 18.04. The mouse would work for about 5-10 seconds and then just stop dead. All sorts of tricks didn't...
  20. More info

    Determined the buzzing noise occurs if I have an external mouse plugged into the left 2 USB ports, or the one of the right USB ports. The other USB port on the right does NOT generate a buzzing...
  21. Scratchy noise out of speakers whenever I move the mouse

    Whenever I have the mouse move around on the screen, I can hear a scratchy noise coming from the speakers. If I stop the mouse, the sound is down to a faint crackly noise.

    Usually these are...
  22. It seems to be hardware based

    Just a heads up, my trackpad issues have worsened. In my case, the trackpad would stop functioning entirely, even in Linux or in the BIOS. Then the trackpad will come back on and work for a few...
  23. It nows works.

    Installing the Lightning Service and the Aura Core Component did the trick for me. After those two were installed then ROG Aura Core worked.
  24. GL703GM - Reinstalled Windows, but can't find ROG Aura Core software

    I did a Windows vanilla reinstall (not ASUS OEM Windows). I got all drivers and most software installed. But now I can't find a working Aura Core software anywhere. I want to change my laptop...
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    How to get dual boot working on GL703

    I want my gaming laptop to run both Windows and Ubuntu. However, this Asus GL703 laptop is doing something I've never encountered on other laptops, it doesn't boot into Windows the same way...
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