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Type: Posts; User: MasterC@ROG

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  1. V3.2.4.0 will be officially released in less than...

    V3.2.4.0 will be officially released in less than 3 hours from now. Please try again then.
  2. I'd suggest to wait a few hours. V3.2.4 will be...

    I'd suggest to wait a few hours. V3.2.4 will be officially released in less than 3 hours time. Just try again then.
  3. Did you also receive the 3.2.4.0 update by...

    Did you also receive the 3.2.4.0 update by mistake?
  4. Maybe be a simple error with the display info....

    Maybe be a simple error with the display info. We'll look into it. Should not affect anything.
  5. What do you mean by reinstall? Did you uninstall...

    What do you mean by reinstall? Did you uninstall and reboot first?
    This has worked for others users here, not sure if this is a regional issue. Please wait for a couple of hours and try to uninstall...
  6. We had a server issue over the weekend, please...

    We had a server issue over the weekend, please uninstall, reboot, and install again. You should be on 3.1.6.0 until the next update later this week.
  7. If it's running fine now, then just wait for the...

    If it's running fine now, then just wait for the update to drop later this week. Sounds like you've already spent enough time trying to troubleshoot something that wasn't going to work. Sorry about...
  8. *** UPDATE *** Armoury Crate UWP 3.2.4.0 and RLS...

    *** UPDATE ***
    Armoury Crate UWP 3.2.4.0 and RLS v1.1.9.0 were scheduled for Friday 10/30.
    Due to a server error which occurred at 5pm that day just after the release. All services were suspended...
  9. We are looking into this as we speak. Will keep...

    We are looking into this as we speak. Will keep you guys up to date. Please do not spam the page, just post your final verdict. It will take us that much longer to go through the comments.
    Our...
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    ROG Game Deals Halloween Sale 2020

    86648
    Promotion period: From today to Nov 4th, 2020.

    Get the ROG VIP treatment:
    1. Create your ROG ID at the ASUS official website or within the Armoury Crate app.
    (If you are already...
  11. The Armoury Crate uninstaller, here's the link: ...

    The Armoury Crate uninstaller, here's the link:
    https://drive.google.com/file/d/1rZkq9KjFM8e0KT0DHM3Pu01ymx-5tWni/view?usp=sharing
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    16,357

    The Armoury Crate uninstaller, here's the link: ...

    The Armoury Crate uninstaller, here's the link:
    https://drive.google.com/file/d/1rZkq9KjFM8e0KT0DHM3Pu01ymx-5tWni/view?usp=sharing
  13. Replies
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    16,357

    I do have some good news guys, an uninstaller...

    I do have some good news guys, an uninstaller will be ready by mid-November.
  14. Sticky: If having any problems installing, please go to...

    If having any problems installing, please go to the latest Armoury Crate bug report thread.
    Currently:...
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    16,357

    The uninstaller is definitely coming....

    The uninstaller is definitely coming. Unfortunately I cannot provide any more info at this point in time.
  16. Please provide more info? Check original post....

    Please provide more info? Check original post.
    Was it working before and when?
  17. The new installer is only to resolve some issues...

    The new installer is only to resolve some issues people encounter when installing, also includes the option to install Aura Creator as well. This this not a software update.

    Check if you have the...
  18. Have you tried again? When new downloads become...

    Have you tried again? When new downloads become available, the support site server may need slightly delayed. The download should be fine now, we tested it.
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    Please check inbox.

    Please check inbox.
  20. Firmware updated remotely. Issue resolved.

    Firmware updated remotely. Issue resolved.
  21. Solution sent via PM

    Solution sent via PM
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    Look out for it at the end of November, depends...

    Look out for it at the end of November, depends on the region.
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    Even though Scope and Scope TKL work with Armoury...

    Even though Scope and Scope TKL work with Armoury II, please use Armoury Crate and use that to update the firmware. If the lights do not come on, check to make sure the keyboard is not connected via...
  24. It would seem that somehow the laptop had the...

    It would seem that somehow the laptop had the wrong settings during shipment. Sorry to say, you will need to return the laptop to a service center to reset the keyboard firmware language. Apologies...
  25. Please find and open the file here:...

    Please find and open the file here:
    C:\ProgramData\ASUS\ROG Live Service\versioninfo.ini

    Then take a screenshot of the section [NBDTHAL] shown below:
    86472
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