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try fix channel
5G ch36 ch149 and 2g 6

Hi

if possible , please follow this sop to share us your logs https://drive.google.com/file/d/1xE_RvDAN1NWiLggW-jhoGhP--CwLGtXN/view?usp=sharing

and please private message to me of your email,...

Hi

please refer to this sop to share us your logs https://drive.google.com/file/d/1xE_RvDAN1NWiLggW-jhoGhP--CwLGtXN/view?usp=sharing

and please private message to me with your email address.
...

1.
Yes. (Administration > System > Enable reboot scheduler)
2.
reboot all AiMesh nodes

Hi

Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

Thanks.

Hi

Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

Thanks.

Hi

Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

Thanks.

Hi

Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

and btw, which lan...

Hi

Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

Thanks.

Hi

Please remove the WRT router first, and use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our...

Hi

Please use the feedback function in administration, we can check logs, and also provide your email to me in private message, we can query your feedback logs from our server.

Thanks.

not sure if your client card always attaches to LAN 3
just make

1. disable client card eco mode or power saving mode
2. swap to other LAN port

If you enable 160MHz @5GHz -1 and disable 160MHz @5GHz-2 then 5G-1 will be faster than 5G-2

Hi

this is an current limitation, later we will make it controllable under app.

if possible, setup a ping session on your lan device, and see if the drop take place, and the ping session stop correspondingly.

Hi all,

we are sorry about this, however we dig into it and here is a new beta, if you have time please kindly try.
GT-AX11000_9.0.0.4_384_9461-gae82e76_cferom_ubi.w.zip
...

Hi

this will be supported soon in Q3

this might related to phone behavior, you can try to disable WiFi 6 to check

Hi

thanks, and need your email to query from our feedback system, please private message me your email.

Hi

if issue still exist, please use feedback in our firmware, and share your email to me, we can grap your logs from our server to check what's going on.

Hi

it's a known issue, will be fixed on next release soon.

Hi Sir,

the log is too narrow to check, could you kindly use feedback system in our firmware? it will bring us more.
Thanks.

Some devices will having issue for dynamic channels

Try to set fix channel for all bands
e.g.
2.4GHz fix to CH6
5GHz-1 fix to CH36
5GH-2 fix to CH149

give it a try.

for 3, 4 currently there is no way to switch backhaul to front haul, but you can use the backhaul for connection if want, go to: http://router.asus.com/Advanced_Wireless_Content.asp unhide the...

Hi

Could you kindly use feedback in web gui for RD team, let's check if its a defected HW, if you have done this, please PM message and share email to me, we can trace the log from server....