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Type: Posts; User: Clintlgm

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    :cool:

    :cool:
  2. That has been so for a while as long as in your...

    That has been so for a while as long as in your BIOS the SATA settings are for AHCI, you only needed drivers if the SATA Setting was for RAID?

    I've tried native windows and Samsung I couldn't tell...
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    no problem as long as your M.2 is booting and...

    no problem as long as your M.2 is booting and running fine. Use my option 2 SATA to USB to connect and format is windows won't see it that way use MiniTool Partition wizard to delete all partition...
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    Well first off as the blue lady suggested boot...

    Well first off as the blue lady suggested boot with the Esc key for boot menu the select your new m.2 to boot from. the format the 2.5 as a logical drive.
    If that don't work for you take out the 2.5...
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    If you here in the states PM cl-albert he works...

    If you here in the states PM cl-albert he works for ASUS and can probably help you out.
    If you have 30 day return period I would deal with the store, this is really a store issue the discount you...
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    I would simple that it back to the retailer you...

    I would simple that it back to the retailer you bought it from. Asus Support could be quite a long ordeal, If you invoice shows a different serial number from the unit you got, I would diffently take...
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    Have you set up a Asus Account? If So log in at...

    Have you set up a Asus Account? If So log in at Asus Support Download...
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    Yes the BIOS is different because the CPU's are...

    Yes the BIOS is different because the CPU's are different, this is not uncommon, we have the same with G752 VY toward the end of there production they upgraded the CPU & GPU Which got me a real good...
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    PM cl-albert with your serial number he can sort...

    PM cl-albert with your serial number he can sort this out for you maybe.
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    Yes it seems you would have a legal way to get...

    Yes it seems you would have a legal way to get even or at least break even. The other manufacturers are pretty much the same I think Dell is the only one with good support nowadays, I used Gateway...
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    Here is what you do, Download the latest BIOS...

    Here is what you do, Download the latest BIOS From Asus Support Download you need to register your notebook and then you will get the exactly correct driver update etc for your notebook.

    Uninstall...
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    The only thing i can figure and I've seen a lot...

    The only thing i can figure and I've seen a lot of this kind of crap is the Chinese owners just don't give a crap, they are selling millions of devices and only a few have issues. You would think...
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    I don't think they test at all, I think they put...

    I don't think they test at all, I think they put the original image back on fire it up and if all looks good they send it back on your they just kept changing parts hoping to solve the issue each...
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    I would update Chipset driver, and ATK package I...

    I would update Chipset driver, and ATK package I don't know of any other software from Asus for the keyboard. Now then you could have another problem software driver that is affecting the keyboard in...
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    To get a factory image back on your notebook...

    To get a factory image back on your notebook you'll have to send it to Asus Repair on an RMA Don't use any factory Image except for the exact correct one for your notebook. same for The eSupport...
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    Congrats on the Repaste it's quite a chore and...

    Congrats on the Repaste it's quite a chore and nerve-racking on these notebooks, as you can see however very worthwhile.
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    Have you uninstalled the Windows Native hardware...

    Have you uninstalled the Windows Native hardware drivers and installed the Asus ones. That black screen is probably due to the Nvidia driver not finding its load file it could be any number of things...
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    If you're in the states PM cl-albert if not...

    If you're in the states PM cl-albert if not you'll have to deal with Asus Support and probably supply them with a Sales Receipt or some proof of purchase
  19. That's because your connection is SATA and you...

    That's because your connection is SATA and you have to have the correct Caddy to hold the hard drive....
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    Most of what was in your eSupport folder is...

    Most of what was in your eSupport folder is available at Asus Support Download you will have to register your notebook then you'll get the exact right drivers for your notebook.
    Even if you do a...
  21. Yes life with Windows 10 is much easier with the...

    Yes life with Windows 10 is much easier with the Pro version it's well worth the money for the control you regain with windows 10. Like being ablt to easily block Driver updates, block update for...
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    I have to agree with you, Asus Support really...

    I have to agree with you, Asus Support really sucks, I'm really amazed that with the Asus personnel that do come into these forums can't or won't help you get this settled out!!!
  23. Are you talking about RAM our SSD

    Are you talking about RAM our SSD
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    So you're saying that you deleted the esupport...

    So you're saying that you deleted the esupport folder? Clean installs are always tricky nowadays and not necessary at all. I would try the solution they tried for the GU series...
  25. Did you roll back the 1803 upgrade in windows...

    Did you roll back the 1803 upgrade in windows update, you have 10 days to do so. or if you still have windows.old you can do this. Setting/windows/update/history/uninstall update select the 1803...
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