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Type: Posts; User: MasterC@ROG

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  1. Firmware updated remotely. Issue resolved.

    Firmware updated remotely. Issue resolved.
  2. It would seem that somehow the laptop had the...

    It would seem that somehow the laptop had the wrong settings during shipment. Sorry to say, you will need to return the laptop to a service center to reset the keyboard firmware language. Apologies...
  3. Please find and open the file here:...

    Please find and open the file here:
    C:\ProgramData\ASUS\ROG Live Service\versioninfo.ini

    Then take a screenshot of the section [NBDTHAL] shown below:
    86472
  4. Was the update installed? Does the UI still show...

    Was the update installed? Does the UI still show the US keyboard layout?
  5. Please update AURA Kit to 20200929 and try again....

    Please update AURA Kit to 20200929 and try again. Let me know if the issue persists. Should be all good now.
  6. Where was your laptop purchased? What layout does...

    Where was your laptop purchased? What layout does it have? Could you take a picture for me?
  7. Can you provide a screenshot of your Armoury...

    Can you provide a screenshot of your Armoury Creator UI showing the keyboard layout?
  8. What version of Aua Creator are you using?

    What version of Aua Creator are you using?
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