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    Hi Alvez@asus, I have been in contact with the...

    Hi Alvez@asus,

    I have been in contact with the Asus NZ service center again. They've acknowledged the back light bleed and will be escalating the RMA to replacement. I will be returning the...
  2. The replacement panel I have has severe back...

    The replacement panel I have has severe back light bleed so it is probably going to be replaced. I know not what do next time.
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    Yes it appears extended warranty for this monitor...

    Yes it appears extended warranty for this monitor is valid. Asus AU were trying to give me a different story. I have emailed the US instead to see what response I get.
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    I don't plan to change the monitor any time soon...

    I don't plan to change the monitor any time soon so a year or two of extended warranty I think would be a good idea. The question still is - do Asus monitors qualify for extended warranty?
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    Asus PG348Q RMA repair.

    Recently I had to RMA my Asus PG348Q monitor due to a sudden formation of around 7 dead pixels. I was informed it would need to go to the service center in NZ by the Asus support phone line. The...
  6. I may have just done something stupid. I took a...

    I may have just done something stupid. I took a pencil rubber to try and rub out what appeared to be a scuff mark. The scuff mark has come out but the pencil rubber has left another mark of it's own....
  7. How to clean marks left on PG348Q screen by RMA center.

    I've just received my PG348Q back from the RMA center and they have left some sticky residue on the LCD panel in a few spots. It looks like the residue that would be left from a sticker. My question...
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    Extended Monitor warranty?

    Are monitors included in Asus premium care/extended warranty's? I've been told that in NZ Asus premium care does not include monitors... I have a PG348Q which is an expensive piece of equipment and...
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    Any update on this? I am looking for the contract...

    Any update on this? I am looking for the contract code and password for my PG348Q and can't find it anywhere...
  10. @xeromist I inquired at the service center and...

    @xeromist

    I inquired at the service center and they said parts for the Asus PG348Q would need to be ordered in. That likely means no spare panels in stock. But I agree, at no point did they say...
  11. Asus monitor warranty/RMA policy/procedures?

    My 16 month old Asus ROG PG348Q Ultrawide has recently developed up to seven dead pixels. I contacted the Asus NZ service center and they said it will need to be sent in for repair.

    Does anybody...
  12. Thread: FX504 owners?

    by Zeroed85
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    6,696

    I like the premium steel too but I doubt we'll...

    I like the premium steel too but I doubt we'll get that one here. As long as I get Black Matter. Glad to hear build quality is solid.

    Wow yeah fans under the wasd, that must be a first. I'm...
  13. Thread: FX504 owners?

    by Zeroed85
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    @KunalK Awesome write up! Cheers. What...

    @KunalK

    Awesome write up! Cheers.

    What design did you get? I'm really keen on the more subtle Black Matter or Premium Steel design, the Red Matter/Fusion with the red lines everywhere is a...
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    If it's a recent purchase I am surprised the...

    If it's a recent purchase I am surprised the retailer/reseller does not replace it with another one right away. How many day's since purchase? What is the reseller offering you if not a replacement?
  15. Thread: FX504 owners?

    by Zeroed85
    Replies
    6
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    6,696

    FX504 owners?

    I'm in the market for a new laptop. I have been researching for many weeks and am fairly confident the Asus FX504 is suitable. It's purpose is for a period of time I may be away from my desktop which...
  16. Why? I'm curious...

    Why? I'm curious...
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    ROG PG348Q stand slight looseness.

    I've noticed when swinging my monitor to the left/right (on the stand) that the round part of the stand which attaches to the back of monitor (center circle) is pulling away slightly on both sides...
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    Sticky: I'm quite surprised this has been missed, can we...

    I'm quite surprised this has been missed, can we have profile saving? I'd also like the breathing effect to be able to cycle 2-4 different colours.
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    I loaded up the Custom Nameplate.Stl in Microsoft...

    I loaded up the Custom Nameplate.Stl in Microsoft Print 3D. One side has an M.2 sized screw hole but the other side doesn't and I can't determine how the M.2 screw can fix that side to the M.2...
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    Where to start with Maximus X Hero?

    I'm not sure where to start in having some parts 3D printed for my X Hero. I'd like to replace the Republic of Gamers M.2 cover with one that has the ROG letters cut out so the LED shines through the...
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    What motherboard do you have? The Bios fan...

    What motherboard do you have? The Bios fan control on Asus boards is very effective if you have the advanced control and doesn't require any software.
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    Why do PCH temps always run so high?

    Why do PCH temps always run so high?
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    Before pulling the PSU plug and resetting the...

    Before pulling the PSU plug and resetting the CMOS uninstall the Aura software. I reinstalled Windows today for other reasons but Aura is working again now that I have reinstalled it. I think when...
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    I think on your motherboard you'd remove the CMOS...

    I think on your motherboard you'd remove the CMOS battery, it's the round silver battery on the lower half of the motherboard...
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    Seems to be a big problem for a lot of people...

    Seems to be a big problem for a lot of people with no real understanding or solid solution. It's been reported for weeks now. Try powering down your machine, pulling the PSU plug for five minutes and...
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