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Type: Posts; User: mimarsinan

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  1. We are in complete agreement! Your buggy...

    We are in complete agreement!

    Your buggy software is rendering your hardware unusable.

    This is precisely the problem.

    Can your software developers explain to you why a simple registry key...
  2. I've had a few - interesting - private...

    I've had a few - interesting - private conversations with Blake@ROG on this topic.

    First, he made a video:

    https://drive.google.com/file/d/1sluFY4r-F5paY4_KjvZ3Ao5-NnxU-AD-/view?usp=sharing
    ...
  3. Just to let you all know that the latest private...

    Just to let you all know that the latest private message from Blake@ROG on this issue is:

    "...And no other customer has reported issues like yours, or can not solved it after so many different...
  4. Thanks for chiming in. As I already explained,...

    Thanks for chiming in.

    As I already explained, in Performance or Turbo modes, the CPU clocks down to 0.4 GHz, rendering the entire machine unusable. It remains working at ~3.3 GHz only when I...
  5. G733QS iGPU Off, But nVIDIA GPU Still Not Used By Movie Maker

    Please take a look at the attached screenshot where I am using Movie Maker to create a video.

    For the fastest performance, I am turning off the iGPU as you can see in the Armoury Crate software.
    ...
  6. Yes to all.

    Yes to all.
  7. Unfortunately until they fix their touchy driver...

    Unfortunately until they fix their touchy driver extraction process, these issues are bound to happen.

    In my case the driver extractor was allergic to a registry key that has absolutely nothing to...
  8. Sent per your request. Thank you.

    Sent per your request. Thank you.
  9. After exactly a week they've come back with the...

    After exactly a week they've come back with the following:

    "Please note that our Team had some issue with accessing the log files as the actual file seem to not be attached. Please complete the...
  10. Just to let you know they requested some logs via...

    Just to let you know they requested some logs via email over the ongoing support incident and I've shared all requested materials with them in response.
  11. Yes of course. Or sometimes, like yesterday, the...

    Yes of course. Or sometimes, like yesterday, the app updates itself also. No effect with the failures herein.
  12. BTW I simply must let you know that despite your...

    BTW I simply must let you know that despite your assurances above, I just got another email which reads:

    In reviewing your case it appears that the behavior of the My App is due to compatibility...
  13. Of course: - No error message is shown. -...

    Of course:

    - No error message is shown.
    - Please take a look at the screenshot.

    Some of the final remaining "3 Essential update" advertised by MyASUS are not shown on the support website at...
  14. Thanks, Blake. ASUS System Control Interface...

    Thanks, Blake.

    ASUS System Control Interface v3: Driver version is 3.0.12.10.
  15. I appreciate that. Clearly people parroting the...

    I appreciate that. Clearly people parroting the same response over and over again without reviewing or escalating any of my content was neither pleasant nor constructive for anyone involved. I...
  16. MyASUS: 3.0.20.0 Where can I find out the...

    MyASUS: 3.0.20.0

    Where can I find out the version of the ASUS System Control Interface Driver? The latest package that I did install is...
  17. While a related issue has been solved on this...

    While a related issue has been solved on this thread, which has fixed Armoury Crate:
    ...
  18. The root cause of this issue has been identified...

    The root cause of this issue has been identified and resolved in this thread:
    ...
  19. Just on the very high likelihood that ASUS claim...

    Just on the very high likelihood that ASUS claim this is not their issue because its not running on their OS image, I reproduced the exact issue on their OS image as well.

    There's no way out for...
  20. ;) Unlike ASUS, the company that makes DiskZIP...

    ;)

    Unlike ASUS, the company that makes DiskZIP is responsive - and even over the weekend!

    They advised me that instead of disabling the transparent file compression feature outright, I should...
  21. I did some more clean machine testing and...

    I did some more clean machine testing and identified the exact component in DiskZIP that ASUS cannot handle for some reason.

    For this purpose I had to use ZIPmagic, a precursor of DiskZIP which is...
  22. I appreciate what you are saying, at least your...

    I appreciate what you are saying, at least your reply makes some sense in that you are aware of clean machine testing and so forth.

    The support center I'm engaged with, however, is categorically...
  23. Today's brilliant reply from Asus includes the...

    Today's brilliant reply from Asus includes the following verbiage:

    Since your product is not zoned for North America, our local repair center may not have parts to complete service. There would...
  24. Today's brilliant reply from Asus includes the...

    Today's brilliant reply from Asus includes the following verbiage:

    Since your product is not zoned for North America, our local repair center may not have parts to complete service. There would...
  25. Today's brilliant reply from Asus includes the...

    Today's brilliant reply from Asus includes the following verbiage:

    Since your product is not zoned for North America, our local repair center may not have parts to complete service. There would...
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