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They actually weren't able to replicate this... yes I'm shocked too since so many people have reported this issue.

I need to collect back the following information for them:

1) Full system...

The issue you're having seems to be a single case, I passed your information over and they tried replicating on the same system specs and were not able to do so. It must be something else that's...

I think you might have conflicting driver/software. I would recommend uninstalling and using the AI Suite cleaner tool and CC Cleaner to clean out registry before reinstalling.

AI Suite Cleaner:...

Can you confirm if you're getting the shutdown/crashing issue on BIOS 302?

Our team is working on new FW/driver to address the distortion issue, once I have any updates on my end then I will let everyone know.

I got back an updated list and it looks like they have called most people. Please note that if you provided a landline number, they will call during business hours and their SMS won't work since it's...

Can you share screen shot of the FW and SW version you're using? I'll also send you a tool to test out and see if it fixes the issue for you. Thanks.

Please PM me with link to that topic, thanks.

No, it seems like the issue you're dealing with isn't related to this topic? Please post the issue in another thread if it's a different issue and see if other people have this issue and if so then...

Thanks for sharing this temporary solution.

I was updated by our product manager and unfortunately I have grave news as the wrist rest is still being debated internally if we will offer this or not. There's a possibility this will not be...

Yes, I have the exact same issue with my unit. It's already passed over to our team and they will be looking into this immediately.

I think it all comes down to cost, the lower end models aren't designed for overclocking in mind so if we put in better cooling then the price is higher and most people would probably just opt to...

We're always open to provide samples to other manufacturers to perform testing with their products so they can offer this kind of information for their customers. Usually for smaller companies like...

That's strange I'll check with them regarding this because 302 has been released for a long time.

I assume that US will be among one of the first countries to have this solution available but this will be available to all countries eventually. Currently still in the preparation process, once I...

Thanks for providing your update on this, they did provide the updated build to them sometime ago so now I guess they finally got around to updating their list.

With the AURA SDK now available, there are more possibilities to support other devices, however CPU coolers aren't currently the focus but I can imagine that it will eventually be supported sometime...

I wish I can confirm this with you, I was told that that BIOS 303 will be released again soon but with the BIOS installer tool so no longer requires the need to extract out the BIOS file.

Sure, I will sticky this thread. I did some testing with media and I believe this FW update is a good improvement over the previous. For game testing I noticed that rear channels are still a bit weak...

Glad to hear the issue is resolved for you and thanks for sharing what steps you took to fix the issue. Thanks.

One thing you mentioned regarding compatibility with different parts, I don't think any other motherboard manufacturer has been able to offer a comprehensive list of this since it requires so much...

Totally agree with you on this.

This is a cool idea but need to have more ports on the MB to plug these into or else it won't work. I do like the idea of giving storage some AURA love.

Correction: it may not be full motherboard but rather parts and PCBs, the solution requires rework.

As I mentioned before, not all users are experiencing this discharging issue and it also...