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    Hi Paco Strano, Can you please help us to...

    Hi Paco Strano,

    Can you please help us to learn more about your case by letting us know which GPU, the interface you use to connect to this monitor, and the resolution used?
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    2,701

    Hi bobob, Can you please kindly advice the...

    Hi bobob,

    Can you please kindly advice the following:
    1. The version of OS used.
    2. The software and version used to make this change.
    3. If you happen to use the version of GPUTweakII coming...
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    5,205

    Hi atredies, Has the shop managed to find...

    Hi atredies,

    Has the shop managed to find anything wrong with the board?
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    Hi atredies, Your board does look suspicious,...

    Hi atredies,

    Your board does look suspicious, will suggest to have it looked at by our place of purchase or for them to forward to our service centre to have it checked out.
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    Hi GPUjoe, If you want to turn off S4 for...

    Hi GPUjoe,

    If you want to turn off S4 for Windows 10, just do the following:
    https://www.cnet.com/how-to/how-to-enable-or-disable-hibernate-in-windows-10/
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    Hi jesc516, I am afraid not. The ASUS...

    Hi jesc516,

    I am afraid not. The ASUS motherboard BIOS will do this automatically instead of manually.

    regards,
  7. Hi xrhaomx, You can find the complete spec...

    Hi xrhaomx,

    You can find the complete spec sheet here:
    https://www.asus.com/Motherboards/MAXIMUS-VIII-HERO/specifications/

    This part of the information is under the "Storage" section.

    FYR,
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    Hi unix, A few places to check: 1. Check if...

    Hi unix,

    A few places to check:
    1. Check if you have updated all drivers to Windows 10 compatible builds prior updating to Windows 10.
    2. Checking if your PSU (power supply unit) is still...
  9. Win a Z170 Pro Gaming Aura Motherboard & ROG Goodies!

    We've got an ASUS Z170 Pro Gaming Aura Motherboard as well as some awesome ROG goodies including a 3D Printed ROG Keychain to giveaway!

    Enter you choices on what 3D printed components you like...
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    1,995

    Hi e34stx, In order to be able to assist you...

    Hi e34stx,

    In order to be able to assist you with this case, please kindly provide the following:
    - OS used.
    - Motherboard you are using.
    - Version of AiSuite 3 installed
    - Version of BIOS...
  11. Hi lopezoa, Your case is a little different to...

    Hi lopezoa,

    Your case is a little different to the others, which I was unable to replicate on my test bench. I have sent you a message requesting a little more details to help with the...
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    3,688

    Hi unix43, Your case sounds a little like what...

    Hi unix43,

    Your case sounds a little like what can happen when the Intel ME is not functioning properly. Try the following steps to restart Intel ME and see if this helps:
    1. Power off the PC....
  13. Hi Nitua, Please kindly drop me a private...

    Hi Nitua,

    Please kindly drop me a private message to access the update prior official release.

    regards,
  14. Hi lopezoa, Thank you for the valuable...

    Hi lopezoa,

    Thank you for the valuable feedback, we will look into this.

    regards,
  15. Replies
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    3,148

    Hi CPUjoe, As Nate152 mentioned, this...

    Hi CPUjoe,

    As Nate152 mentioned, this indicates you have just returned from S4 state, which is the standard behavior of Windows 10, as there is no S5 soft off anymore to allow fast boot.
  16. Hi Kanzuli, Likewise, please drop me a private...

    Hi Kanzuli,

    Likewise, please drop me a private message to access the release candidate 1.01.50.
  17. Hi lopezoa, Please drop me a message...

    Hi lopezoa,

    Please drop me a message requesting for the release candidate, I will pass that to you to evaluate before the completion of validation process of the release build.
  18. Hi aciddpl, Please drop me a private message...

    Hi aciddpl,

    Please drop me a private message to access the new release candidate 1.01.50. This should hopefully be able to iron out this issue for you prior official release.
  19. In simple terms, the thermistor on the cable you...

    In simple terms, the thermistor on the cable you have connected cannot be detected by the hardware monitor controller on the motherboard.
    Try checking if that cable is faulty and properly connected,...
  20. Hi jkrueger1, The update is coming to your...

    Hi jkrueger1,

    The update is coming to your board as well.
    Meanwhile, please private message me to get the latest release candidate version 1.01.50 to fix your immediate issue ahead of the release...
  21. Hi pamarakos, I am the one you are after. The...

    Hi pamarakos,

    I am the one you are after.
    The AiSuite 3 software for ROG series and X99 series has only just been sent to our QTC lab for validation last week, should be done soon if they have...
  22. Hi Leadbelly1978, That means the sensor is not...

    Hi Leadbelly1978,

    That means the sensor is not being registered by the Super I/O.
    Try checking a few things:
    1. If you have connected the sensor correctly
    2. If the sensor is still functional
  23. Replies
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    Your change will disable C-STATE completely,...

    Your change will disable C-STATE completely, which will give you the same effect.

    Let us know if you still get the same problem in the next couple of days.

    Cheers,
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    Hi atredies, No, it is actually items under...

    Hi atredies,

    No, it is actually items under the C-STATE sub category. (Under Advanced\CPU Configuration\CPU Power Management Configuration).
    The exact items you will need to modify includes:
    -...
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    Hi atredie, Though I have not seen anything...

    Hi atredie,

    Though I have not seen anything like the strange dust you are referring, there is actually something you can check. Try go into BIOS, under "Advanced\CPU Configuration\C-STATE",...
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