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Type: Posts; User: Bahz

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  1. Can you also provide us with the minidump file?...

    Can you also provide us with the minidump file? You can find the minidump file at this directory location: C:\Windows\Minidump\Minidump.dmp

    Thanks.
  2. Good to hear that your system is at least booting...

    Good to hear that your system is at least booting up now. I'll check with them if they tried doing that and if they experienced the same issue as you.
  3. This is not the same issue as the original post,...

    This is not the same issue as the original post, please post your issue in a new thread. Also dual boot option is not an original configuration for majority of users and is not supported by us. The...
  4. Our team put together a system with the same...

    Our team put together a system with the same specs and couldn't replicate this issue, they recommended that you remove the card then remove the OC in BIOS then revert to default settings and then put...
  5. Thanks for the information, I will pass it over...

    Thanks for the information, I will pass it over to our team.
  6. Can you please share the CPU and memory kit info...

    Can you please share the CPU and memory kit info that you're using with this board?
  7. I'll report this issue over to our team and have...

    I'll report this issue over to our team and have them look into this more, I'll update again once they get back to me.
  8. Glad to hear the issue is resolved for you and...

    Glad to hear the issue is resolved for you and thanks for sharing what steps you took to fix the issue. Thanks.
  9. Our team was able to replicate this issue and...

    Our team was able to replicate this issue and found a simple fix for this, please see below:
    1) Update BIOS to latest version
    2) Reset BIOS settings to default and save

    Please let me know if...
  10. Thanks, I'll pass this info over to our team to...

    Thanks, I'll pass this info over to our team to test with PRIME X370 board as well.
  11. So you have trouble reading a page back?

    So you have trouble reading a page back?
  12. Please make sure that you have updated to the...

    Please make sure that you have updated to the latest BIOS for your motherboard as we have tested the Essence STX II with a C6H board with latest BIOS (1501) and the we aren't able to replicate this...
  13. I apologize but I missed this, I'll check with...

    I apologize but I missed this, I'll check with our audio team whether or not they're aware of this issue since if there's so many reports then it should be reported by our service team.
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