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Type: Posts; User: Blake@ROG

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  1. Dear both, May I have the version of the Asus...

    Dear both,
    May I have the version of the Asus MultiAntenna Service?
    Thank you.
  2. Replies
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    Views
    3,938

    Dear all, I would like to update the information...

    Dear all,
    I would like to update the information I need to collect,
    this request is for only ROG series, 3070,3080,and 3090 owner

    I would need to collect below information.
    If you have already...
  3. Dear all, The 3080 issue has been reported. I...

    Dear all,
    The 3080 issue has been reported.
    I would need to collect below information.
    If you have already send me PM, no need to do it again.

    1. Full name
    2. Product SN
    3. Country/Region you...
  4. Dear all, The 3080 issue has been reported. I...

    Dear all,
    The 3080 issue has been reported.
    I would need to collect below information.
    If you have already send me PM, no need to do it again.

    1. Full name
    2. Product SN
    3. Country/Region you...
  5. Replies
    34
    Views
    3,938

    Dear all Strix RTX 3090 users, If you have...

    Dear all Strix RTX 3090 users,
    If you have encountered the fan vibration issue.
    Please kindly PM me below information. (All are required)
    1.Full name
    2.Current Location( country/region)
    3.email...
  6. Replies
    4
    Views
    117

    Hello SciGhost, Thank you for the update. We...

    Hello SciGhost,
    Thank you for the update.
    We find similar issue about extracting files by windows built in extractor.
    If next time there is another driver downloaded, please try 7Zip or WinRAR....
  7. Replies
    4
    Views
    117

    Hello SciGhost, May I know when you unzip or...

    Hello SciGhost,
    May I know when you unzip or extract the files, you were using the Windows built-in extract tool or other kind like 7zip or WinRAR?
    Thank you.
  8. Hello tigerfox57, Really sorry for what had...

    Hello tigerfox57,
    Really sorry for what had happened.
    Please kindly send your device to our service center.
    Sorry for the inconvenience caused.
    Thank you.
  9. Replies
    2
    Views
    125

    Hello fahdsaeed87, Please kindly send your...

    Hello fahdsaeed87,
    Please kindly send your device to service center for further examination.
    Thank you.
  10. Replies
    3
    Views
    95

    Hello Tukino, And the other function keys are...

    Hello Tukino,
    And the other function keys are working fine?
    The F1 F2...
    If so, please kindly send your device to service center to check on the hardware.
    Thank you.
  11. Replies
    1
    Views
    58

    Hello mtbbmw, Was the fan working fine? You may...

    Hello mtbbmw,
    Was the fan working fine?
    You may consider to do some simple cleaning, or you may send your device to service center for a more complete examination.
    Thank you.
  12. Replies
    6
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    296

    Dear all, Please refer to below link...

    Dear all,
    Please refer to below link
    https://www.asus.com/support/FAQ/1044486/
    If there is any issue regarding this execution, please let me know.
    Thank you.
  13. Hello all, This issue has been reported. I will...

    Hello all,
    This issue has been reported.
    I will keep you updated if there is progress.
    Thank you.
  14. Dear all, This issue has been reported. I will...

    Dear all,
    This issue has been reported.
    I will keep you updated if there is progress.
    Thank you.
  15. Replies
    4
    Views
    510

    Dear all, This issue has been reported. I will...

    Dear all,
    This issue has been reported.
    I will keep you updated if there is progress.
    Thank you.
  16. Replies
    34
    Views
    3,938

    Dear all, This issue has been reported. If...

    Dear all,
    This issue has been reported.
    If there is any progress, I will keep you updated.
    Thank you.
  17. Hello drunkcj, May you check if your BIOS is...

    Hello drunkcj,
    May you check if your BIOS is updated?
    Thank you.
  18. Replies
    4
    Views
    196

    Hello IvayloStrix, Well... you may negotiate...

    Hello IvayloStrix,
    Well... you may negotiate with the seller if replacement is possible.
    Or if you need any verification from us for you to negotiate, you may send the case to our service center....
  19. Dear all, For A15 USB port issue, there will be...

    Dear all,
    For A15 USB port issue, there will be a new BIOS releasing soon.
    Please kindly downgrade to previous BIOS version before the new one release.
    Really sorry for the inconvenience caused....
  20. Replies
    3
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    95

    Hello Tukino, May you reinstall the ASUS...

    Hello Tukino,
    May you reinstall the ASUS keyboard hotkey driver(ATK Package) as well?
    Thank you.
  21. Replies
    4
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    196

    Hello IvayloStrix, After consulting the...

    Hello IvayloStrix,
    After consulting the designers, the dots are the small bubbles generated when sticking the explosion-proof film to the panel.
    You would only see them under light, and they don't...
  22. Replies
    3
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    245

    Hi, Is this recorded by built-in microphone or...

    Hi,
    Is this recorded by built-in microphone or plug in ones like headset?
    Thank you.
  23. Replies
    4
    Views
    178

    Hello tzw0perator , Please kindly send your...

    Hello tzw0perator ,
    Please kindly send your device to service center for further examination.
    Thank you.
  24. Replies
    1
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    156

    Hello Saudiksa, Please kindly send your device...

    Hello Saudiksa,
    Please kindly send your device to service center to fix the battery issue and we are able to help you install the BIOS as well.
    Thank you.
  25. Replies
    3
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    209

    Hello MikailR, May I have a picture or video of...

    Hello MikailR,
    May I have a picture or video of the issue?
    Thank you.
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