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Type: Posts; User: Maghoumi

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    An update on this: Adrian helped me get a...

    An update on this:

    Adrian helped me get a replacement again. I cannot thank him enough! :) He's the only person at ASUS who truly cares.

    Thanks again for your help Adrian!
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    Thanks Adrian, I sent you an email.

    Thanks Adrian,
    I sent you an email.
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    Adrian, Thanks for your response. As I...

    Adrian,

    Thanks for your response.

    As I mentioned twice in the previous posts, I replaced the CMOS battery with 3 different batteries. I had also inspected the pins of the battery holder. It...
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    Adrian, I think you misunderstood my problem....

    Adrian,

    I think you misunderstood my problem. In short, the motherboard's BIOS keeps clearing itself every time I shut it down.
    In other words, it does not hold the BIOS settings, even though the...
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    Hello Adrian, Here's the exact description of...

    Hello Adrian,

    Here's the exact description of the problem I'm facing with the motherboard that you helped replace:

    Even though the CMOS battery on my motherboard is new (I tried 3 different...
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    Oh my god! I knew it. I knew that it was too good...

    Oh my god! I knew it. I knew that it was too good to be true... I knew I had it too easy :( :( :(

    Guess what! The "new" motherboard has an annoying problem. For a while I noticed that every time I...
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    A quick update on this for whoever is interested....

    A quick update on this for whoever is interested.

    Shout-out to Adrian, he really came through!! :) :) :)
    After emailing him, he quickly got in touch with me with a new RMA number. I explained my...
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    Adrian, Sorry for the late reply (I had almost...

    Adrian,

    Sorry for the late reply (I had almost given up on hearing anything from ASUS).

    I just emailed you the information you requested. Thank you for your help and attention in advance.
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    ASUS, Where art thou??!

    ASUS,
    Where art thou??!
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    ASUS! Is this a joke? More than a month has...

    ASUS!
    Is this a joke? More than a month has passed without a single communication from you and Bill never followed up.

    Is the blame on me, the customer, for repeatedly buying ASUS products...
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    Messaged you. Still waiting to hear back...

    Messaged you. Still waiting to hear back something from you.
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    Motherboard Issues After a 2nd RMA

    Dear ASUS,

    I wanted to post here on Friday but my access was limited and MasterC@Asus had to give me access (more on this later).

    Backstory:

    I've been a long-time customer of yours and,...
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