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  1. Replies
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    Hi toronto699, Unfortunately, our information...

    Hi toronto699,

    Unfortunately, our information about upgrades in these desktops sold complete will normally be very limited since we only approve what was sold with the units and do not normally...
  2. You may want to change the region in the...

    You may want to change the region in the bottom-right section of the page, but on the global page below, you need to first select the laptop product then manually select the G752VY model as in the...
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    Unfortunately, ASUS isn't providing anything like...

    Unfortunately, ASUS isn't providing anything like this as far as I know and don't know if anybody else is.
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    Welcome to the forums! You may already know,...

    Welcome to the forums!

    You may already know, but according to AMD's website the AMD Ryzen™ 5 3550H cpu only supports up to 2400Mhz memory speed and as far as I know, there is no way to overclock...
  5. Kraha, Thanks for Blake's update and apologize...

    Kraha,

    Thanks for Blake's update and apologize for not realizing earlier that your model only supports 4-zone RGB keyboard (which is why you only see four lighting zones for the keyboard in Aura...
  6. Thanks for the reminder toronto699, and I'll...

    Thanks for the reminder toronto699, and I'll request that irrelevant message about Chrome OS be removed since I'm not sure how it ended up there in the first place.
  7. Searching from the support page, was able to find...

    Searching from the support page, was able to find the download page below on the global site (change the region from the bottom left-hand area if necessary).
    ...
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    Actually, those are the M.2 SSDs that ASUS has...

    Actually, those are the M.2 SSDs that ASUS has approved for the GL552VX, but we don't test or approve everything that is available, so it is possible other drives will work as well.

    The important...
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    Glad to hear you could get the SATA M.2 SSD...

    Glad to hear you could get the SATA M.2 SSD working at least and thanks for letting us know how it turned out.
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    Hi, Okay, expect you will have a much better...

    Hi,

    Okay, expect you will have a much better idea of the situation after you try the SATA M.2 SSD.

    Don't think we need to worry about it too much if you will have a SATA M.2 SSD to try later,...
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    Hi, Looks like the GL552VX may use two...

    Hi,

    Looks like the GL552VX may use two different motherboards to support SATA M.2 SSDs or PCIe M.2 SSDs, so you probably want to figure out which motherboard you have to determine what kind of M.2...
  12. Welcome to the forums! If you are referring to...

    Welcome to the forums!

    If you are referring to per-key lighting, yes, it is possible to set user-customizable individual key colors using Aura Creator. The secret seems to be holding shift or...
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    Hi, Others with different models seemed to...

    Hi,

    Others with different models seemed to have found some workarounds, so please check the threads below which are all 'sticky' posts and can hopefully help with your model.
    ...
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    mail from servicecenter_emea@asus.com ...

    mail from servicecenter_emea@asus.com





    I'm in the U.S. and not aware of how everything works in other regions, but consider filling out the survey if you have not already since the people...
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    Hi, Hopefully we can get better suggestions...

    Hi,

    Hopefully we can get better suggestions from others, but consider checking with your local ASUS support for recommendations too if you have not already or maybe any local ASUS resellers that...
  16. Hi, fyi. If it was not clear, we have a...

    Hi,

    fyi.

    If it was not clear, we have a 'service inquiries' section below at the ROG forums which ASUS HQ will often monitor, so if you have not discussed with them already, you may want to...
  17. Hi, Thanks to sevamaxuz for the suggestion and...

    Hi,

    Thanks to sevamaxuz for the suggestion and you may want to check the sticky post below under post #8 which includes a screenshot about disabling the system firmware under device manager to...
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    Welcome to the forums and sorry for the delay! ...

    Welcome to the forums and sorry for the delay!

    Not sure how familiar you are with installing a new hard drive and assuming there were not any issues physically plugging in the hard drive, but have...
  19. Thanks for letting us know how you solved it and...

    Thanks for letting us know how you solved it and expect there will probably be other people who run into the same issue, so hopefully this post can help them out.
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    Thanks for the feedback, but if you refer to the...

    Thanks for the feedback, but if you refer to the general G751 guide below which should also apply to the G751JY but might not be completely accurate if a different model was used although it shows...
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    Welcome to the forums! If everything is...

    Welcome to the forums!

    If everything is working okay, please check the thread below since it sounds like the MyASUS software and ASUS System Control Interface 2 driver need to be updated later, so...
  22. No problem for the late reply and thanks for the...

    No problem for the late reply and thanks for the update.
  23. Let us know which product you have when you get...

    Let us know which product you have when you get the chance since the keys to get into the bios will be different for notebooks vs. desktops and desktop motherboards.

    Anyway, from your previous...
  24. Welcome to the forums! As far as the cpu...

    Welcome to the forums!

    As far as the cpu upgrades go, you may be able to find some posts about what others have tried if you trust their information, but if you check the third-party site below,...
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    Hi, fyi. if you didn't already know, we also...

    Hi, fyi. if you didn't already know, we also have a Spanish language (region?) forum below if you are interested in posting there. Thanks....
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