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Strange, in Italy (yellow region) they sent DHL to pick it up.


I only have the system test checks they have done, maybe I can fill also a battery report to check this battery status.




It...

I would ask the same question, in lights of recent RMA I have completed few days ago.

They made pay a new battery for 60 euros, but they also changed motherboard and switched plastic connectors...

Guys, a little bit off topic but any tips for the fan under the power on button? It just start going crazy with no reason and no control from gaming center. I thought it was Chrome with too many...

I noticed one thing and I don't know if this happens to you all too: the issue about the battery usually happens if I keep the computer off across a day (afternoon turned off and then turned on the...

Thank you Blake. I am still waiting on dissecting the laptop myself because the warranty is still valid.

I'll wait for new updates.

Yes for the reset I understood, it is all the rest that I don't know where to update. :(

Hi mbushnaq,

By refresh do you mean the "reset" through WIndows?
Are you able to link or screenshot all of this procedure for not so savvy people like myself? Thanks.

Thank you Blake for reaching out, I have written you in PM.

For all other users in this thread please let's use the following one as the main and official thread for the battery issues of the...

Hi all,
@thafunker, @gieffe22, @Marioss, (thafunker and TX2000 already seen this) one year ago I have opened this thread regarding this problem in here .

As you can see from post #15 the issue...

But last time it charged back to 59,600. Do you mean that I have to stick to the first part of the battery report where is written 29000?
That would explain why around 60% if I boot it up it dies...

Happened again, dead at 17:27; here is the newest report in jpg. You can still find the old one in pdf, to be changed in html.

847498475084751847528475384754

I cannot upload html files with the forum interface, so i had to change the extension in .pdf: change them back into html or tell me if I have to upload them somewhere else.

PS: oddly enough,...

powercfg /batteryreport does not really give me anything meaningful.
Got something else?

Hi again,

After taking my GL504GM the first time to repair in March 2019 (bought it in December 2018), they changed MB, battery and fans but the problem still persisted.
This January I took it...

Hi Seppevs,

Try checking this topic, even if the issue is not solved. We will try to get as many messages a possible here...

Hi there.
My GL504 started doing the same, but it actually dies down after a little bit (10 minutes) from power on. I have always read about the left vent, but my problem is actually related to the...

Hi again everyone.

After fixing the random sound disappearing problem I got an issue even more stressful: the battery more or less at 54% just drops dead.

If I try to boot the laptop at 54%,...

Do you guys still get some notification about Audio Driver updates? Sometime when I turn it on, usually when the pc battery signs 40% and after login it shuts down as if it was totally low battery, a...

GL504GM - ES040T

Bios version: 307

CPU: i7-8700HQ

Memory amount in GB: 16

GPU: nVidia GTX 1060 6GB

Nothing. Even with the factory reset the audio disappear without motive: on boot, on Chrome, on MPC-HC. It reappears, it disappear again without opening any program.
The only solution I have found...

Is your spacebar led dead?

Now the fan has stopped doing the strange noise. Not sure why.
Disinstalled all of ROG apps regarding audio/radar, updated ROM and nVidia but could not find a valid installation file for the...

Hi!
I got the same problem with my GL504GM SCAR II, plus other stuff:
- left fan began making a loud mechanical sound even at low rpm, out of nowhere;
- when the laptop is pluged-in I get magnetic...