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Type: Posts; User: cljustin@ROG
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09-08-2020, 06:34 PM
Thread: Issues with RMA process.
by cljustin@ROG- Replies
- 1
- Views
- 357
Hello Killer2670, Sorry to hear about the...
Hello Killer2670,
Sorry to hear about the issues you're having creating an RMA. Can you please contact me at cl-justin@asus.com with the following information?
Serial number:
Full Name:... -
07-21-2020, 05:51 PM
Thread: Unable to create online RMA
by cljustin@ROG- Replies
- 2
- Views
- 401
Hi rpotluri9, Sorry to hear about the issues...
Hi rpotluri9,
Sorry to hear about the issues you're having with creating an RMA. I can gladly help you investigate your case, please email me at cl-justin@asus.com with the following information:... -
06-29-2020, 06:20 PM
- Replies
- 2
- Views
- 349
Hello, Sorry to hear about your fan issues...
Hello,
Sorry to hear about your fan issues with your GPU. Can you please contact me at cl-justin@asus.com with your whole system specifications and your RMA #'s so I can look into your case? -
04-24-2020, 07:25 PM
- Replies
- 1
- Views
- 369
Hi Josh, Thanks for reaching out to me via...
Hi Josh,
Thanks for reaching out to me via email. If you any further issues with your RMA, please email me. -
04-21-2020, 10:14 PM
- Replies
- 2
- Views
- 815
Hi Maleymaley, Sorry to hear about the issues...
Hi Maleymaley,
Sorry to hear about the issues you're having with creating an RMA. You will get this message when there's already an active RMA. I can gladly help you investigate your case, please... -
04-21-2020, 10:07 PM
Thread: Strix 2070 RMA Issue
by cljustin@ROG- Replies
- 1
- Views
- 431
Hi Skinsor, Sorry to hear about the issues...
Hi Skinsor,
Sorry to hear about the issues you're having with creating an RMA. I can gladly help you with that, please email me at cl-justin@asus.com with the following information:
Serial... -
11-20-2019, 10:54 PM
Thread: RMA for PG27VQ
by cljustin@ROG- Replies
- 2
- Views
- 800
Hi Scott, Sorry to hear about the issues...
Hi Scott,
Sorry to hear about the issues you're currently experiencing with your RMA process. Can you please contact me at cl-justin@asus.com? I would like to gather more information to better... -
07-02-2019, 09:49 PM
Thread: Purchasing through Newegg Ebay Store
by cljustin@ROG- Replies
- 2
- Views
- 959
Hi, Can you email me at cl-justin@asus.com...
Hi,
Can you email me at cl-justin@asus.com with further information? -
05-09-2019, 12:27 AM
- Replies
- 7
- Views
- 2,686
Hi Daniel, Sorry to hear about your issues...
Hi Daniel,
Sorry to hear about your issues with the C7H. Please contact me cl-justin@asus.com, so i can further investigate your case. -
04-12-2019, 04:47 PM
Thread: Need help with RMA and warranty
by cljustin@ROG- Replies
- 2
- Views
- 2,199
Hey Michael, We’re terribly sorry to hear...
Hey Michael,
We’re terribly sorry to hear about the mix-up and thanks for providing your RMA #. We’re currently investigating your case and we’ll do our best to provide you with a satisfactory... -
03-29-2019, 04:42 PM
Thread: 2080 Ti Strix OC problems.
by cljustin@ROG- Replies
- 4
- Views
- 1,832
We’re sorry to hear your cards are leaking oil....
We’re sorry to hear your cards are leaking oil. Have you already initiated a RMA with support? Send me a PM or email at cl-justin@asus.com with your contact info and serial number so we can expedite...
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03-25-2019, 06:38 PM
Thread: 1070 ROG Strix from 2016 Questions.
by cljustin@ROG- Replies
- 5
- Views
- 442
Try changing your fan curve and see if that helps.
Try changing your fan curve and see if that helps.
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03-25-2019, 05:51 PM
Thread: Constantly freezes on idle.
by cljustin@ROG- Replies
- 29
- Views
- 3,242
Try updating BIOS and clearing CMOS.
Try updating BIOS and clearing CMOS.
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02-22-2019, 06:14 PM
Thread: z390-E + 9700K hang on boot
by cljustin@ROG- Replies
- 15
- Views
- 3,705
Have you ran this on stock settings after...
Have you ran this on stock settings after clearing CMOS?
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02-22-2019, 01:08 AM
- Replies
- 3
- Views
- 935
Does the problem still occur when you downclock...
Does the problem still occur when you downclock your card?
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02-21-2019, 11:32 PM
- Replies
- 5
- Views
- 7,037
No, all ASUS monitors are plug and play.
No, all ASUS monitors are plug and play.
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02-14-2019, 06:07 PM
Thread: 8700k or 9900k for Strix Z390i
by cljustin@ROG- Replies
- 6
- Views
- 1,343
Poll: It really depends on your use case. If you plan...
It really depends on your use case. If you plan on streaming/editing +game, and the additional cost is not an issue, I would get the 9900k.
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02-14-2019, 12:54 AM
- Replies
- 1
- Views
- 1,021
Have you tried another display cable?
Have you tried another display cable?
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02-14-2019, 12:43 AM
- Replies
- 11
- Views
- 3,180
Please check this out: Here's the supported...
Please check this out:
Here's the supported refresh rates and settings for SDR and HDR content.
SDR:
98Hz, RGB (4:4:4), 10-bit color depth
120Hz, RGB (4:4:4), 8-bit color depth
144Hz, YCbCr... -
02-14-2019, 12:36 AM
Thread: PG348Q wont' switch to 100Mhz
by cljustin@ROG- Replies
- 6
- Views
- 1,806
Please power cycle your monitor, then try again.
Please power cycle your monitor, then try again.
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02-14-2019, 12:33 AM
- Replies
- 9
- Views
- 7,979
80-85 is fine, RTX cards are known to run hotter...
80-85 is fine, RTX cards are known to run hotter than the GTX line.
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11-28-2018, 12:58 AM
- Replies
- 66
- Views
- 16,034
Hi Zammin, We apologize for any delay. You did...
Hi Zammin,
We apologize for any delay. You did contact this email correct*support@asus-promotion.com? When was your last contact when contacting that email?
Please provide the following... -
11-28-2018, 12:27 AM
Thread: Asus RMA hell
by cljustin@ROG- Replies
- 6
- Views
- 3,203
Hello Strifelife, Can you PM me your RMA #, so...
Hello Strifelife,
Can you PM me your RMA #, so I can look into your case? Let's get this situation resolved. -
11-16-2018, 06:28 PM
Thread: Rma issue with ROG SWIFT PG278Q
by cljustin@ROG- Replies
- 2
- Views
- 788
What is your RMA #, so I can look into your case?...
What is your RMA #, so I can look into your case? Please PM me.
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10-30-2018, 12:36 AM
- Replies
- 9
- Views
- 5,924
As of May 8th, your warranty will not be void if...
As of May 8th, your warranty will not be void if you break the warranty seal. For more information:
https://www.asus.com/us/support/Article/925/
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