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    OK, thanks for replying. I know we're not...

    OK, thanks for replying. I know we're not normally watching Windows Update closely expecting something to go wrong.
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    You mentioned earlier that you had the same...

    You mentioned earlier that you had the same problem with a different known-working GPU. That would seem to eliminate the GPU, unless you later found the other GPU wasn't actually working.
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    Hrmm. Thanks for the link. I'll keep it in the...

    Hrmm. Thanks for the link. I'll keep it in the back of my mind but I'm inclined to think it might be a coincidence. A firmware pushed by Windows update being reapplied by Armoury Crate? AC isn't...
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    Can you provide more detail on this? What version...

    Can you provide more detail on this? What version of Win 10 are you running? Do you have anything special going on such as insider builds or your machine is part of a group policy? Did you get the...
  5. I don't work for ASUS but in a company this size...

    I don't work for ASUS but in a company this size retail allocations are complicated. eStore stock is not a measure of how many units a company possesses and Service is a different animal entirely...
  6. Thank you for letting me know. I will close the...

    Thank you for letting me know. I will close the thread for you. If for any reason further discussion is required you can send me a PM.

    Thanks
  7. Thread: RMA Service

    by xeromist
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    *moved to general. Service inquiries area is for...

    *moved to general. Service inquiries area is for escalation of existing RMAs*
  8. Sticky: Thank you for being the first to post!

    Thank you for being the first to post!
  9. You mentioned you had already updated it before...

    You mentioned you had already updated it before testing so it's possible there are other instabilities that went undiscovered? Have you since disabled DOCP and ensured the memory is running at base...
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    OK, thank you for confirming. To me it sounds...

    OK, thank you for confirming. To me it sounds like perhaps there is a problem with the driver. Can you try to reinstall the driver from the support page?...
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    If you have already updated the software then...

    If you have already updated the software then this sounds like you need to take it to the service center. Does it always do the flickering when you first power it on? Then it should do it for the...
  12. While I like a single cable solution (and spent...

    While I like a single cable solution (and spent extra to get it), most Logitech systems support discrete analog in... and it sounds good. I've used both analog and digital interchangeably and there...
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    These two quotes are incongruent. You can be...

    These two quotes are incongruent. You can be respectful or snarky, not both. But go ahead, keep poking at the ASUS staff. They will get tired of dealing with this thread and leave the moderators to...
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    Whether you have 2 plugs or 3 plugs they all...

    Whether you have 2 plugs or 3 plugs they all (most likely) connect into the same common rail inside the PSU. (If you have a multi-rail PSU then you know you need to research further) So for the vast...
  15. Alternatives are the discrete analog outputs or...

    Alternatives are the discrete analog outputs or running a separate HDMI to your receiver (if it supports it).

    It's not super expensive to add in a card. The Soundblaster Z supports DTS and I see...
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    No, I mean have you tried other devices? Not the...

    No, I mean have you tried other devices? Not the headset?

    And try the headset with a *different* USB port.
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    Sticky: I honestly wouldn't want to replicate QVL...

    I honestly wouldn't want to replicate QVL testing. That protocol is designed to validate compatibility for the majority of hardware. You want to know if your specific hardware is stable. You might...
  18. You should definitely keep track of *which* drive...

    You should definitely keep track of *which* drive is the one going offline. If it's the same one then that could be a bad sign.

    As for the rebuild process, I've never tried it but perhaps removing...
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    Make sure to remove the CPU, inspect the pins,...

    Make sure to remove the CPU, inspect the pins, and reseat the CPU. A bad or overtightened cooler mount can cause odd intermittent issues.
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    Are other things recognized plugged into that...

    Are other things recognized plugged into that USB-C port? Do you have a USB-A to USB-C adapter to try connecting the centurion to a different port?
  21. Most onboard optical outputs don't have Dolby or...

    Most onboard optical outputs don't have Dolby or DTS. They are licensed technologies that cost the manufacturers (and then consumers) extra to include. I ended up buying a separate SoundBlaster card...
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    I have the same understanding. Still, I'm not...

    I have the same understanding. Still, I'm not sure I would max out CableMod's custom length on the 2-connector version when they offer a 3-connector version. For the shorter Corsair cable I'm not so...
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    Whether it's actually an issue is going to depend...

    Whether it's actually an issue is going to depend on the gauge and length of the wires. Cablemod allows you to customize a much longer version so it's not surprising they would want to err on the...
  24. HDMI is a digital signal so it's not going to be...

    HDMI is a digital signal so it's not going to be a "bad" connection. My guess would be the volume on the laptop was turned down? Did you try setting the Windows volume to 100%?

    Other than that...
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    Sticky: Can you try to submit this as a bug report? I've...

    Can you try to submit this as a bug report? I've never done it in the interface myself but I'm told it should be doable.
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