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Type: Posts; User: MasterC@ROG
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11-28-2022, 04:17 AM
- Replies
- 1
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- 433
Form with valid log received, case processing.
Form with valid log received, case processing.
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11-28-2022, 02:10 AM
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- 138
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- 23,596
Sticky: Form received with screenshot only, no log...
Form received with screenshot only, no log provided. Your screenshot shows the plugin working, please explain issue or concern clearly.
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11-23-2022, 03:24 AM
Thread: Strix Fusion 700 Stopped Working
by MasterC@ROG- Replies
- 28
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- 9,897
Hey there, was it working then it stopped...
Hey there, was it working then it stopped working? Do you mean no sound? Is it on mute?
Can you take some screenshots of what you see in Armoury Crate? The firmware version and device page. -
11-16-2022, 07:42 PM
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- 138
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Sticky: Thanks for letting us know!
Thanks for letting us know!
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11-16-2022, 07:39 PM
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- 21
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- 2,497
Please find the updated firmware on the support...
Please find the updated firmware on the support page:
https://rog.asus.com/me-en/headsets-audio/headsets/usb-headsets/rog-delta-s-animate-model/helpdesk_bios/
96308 -
11-14-2022, 06:26 AM
- Replies
- 79
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- 7,800
Thanks for letting us know it's resolved. For...
Thanks for letting us know it's resolved.
For anyone else, please let us know which motherboard if you are still having an issue. Thanks. -
11-14-2022, 04:20 AM
- Replies
- 138
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Sticky: Sorry, we do provide support for Razer Synapse...
Sorry, we do provide support for Razer Synapse related issues.
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11-14-2022, 03:57 AM
- Replies
- 138
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- 23,596
Sticky: Please provide 2 logs - one from each the AC Lite...
Please provide 2 logs - one from each the AC Lite Log Tool and another from ACLogTool
Download AC Lite Log Tool here: https://www.asus.com/supportonly/armoury crate/helpdesk_download/
96249... -
11-13-2022, 04:22 PM
- Replies
- 11
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- 835
96229 When Joystick Compatibility Mode is on...
96229
When Joystick Compatibility Mode is on (function is exclusive to Chakram X only, not the Chakram), the mouse is not detected as a controller. Despite not detected in Steam as a controller,... -
11-12-2022, 03:21 PM
- Replies
- 138
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- 23,596
Sticky: More and more forms are being filled by...
More and more forms are being filled by non-members, as of now they are no longer accepted if we can't contact you from the forum.
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11-12-2022, 03:08 PM
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- 138
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Sticky: Sorry, that is a limitation not an error.
Sorry, that is a limitation not an error.
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11-11-2022, 04:03 PM
Thread: Strix Flare II Animate AniMe Matrix
by MasterC@ROG- Replies
- 5
- Views
- 252
Have you tried the Pixel Editor?...
Have you tried the Pixel Editor?
https://rog.asus.com/forum/showthread.php?128783-NEW-Anime-Matrix-Pixel-Editor-for-your-ROG-Strix-Flare-II-Animate -
11-11-2022, 12:18 PM
- Replies
- 2
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- 404
By the way, it's a sticker, and the front has a...
By the way, it's a sticker, and the front has a protective cover you can peel off (hence the bubbles).
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11-10-2022, 02:39 AM
- Replies
- 138
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- 23,596
Sticky: If the issue only happens after the 512.95...
If the issue only happens after the 512.95 driver, then it would seem that is the root cause and you should contact NVIDIA. Sorry, we do not provide support for Razer Synapse.
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11-02-2022, 08:53 AM
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- 11
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- 835
Do your problems go away if you simply removed...
Do your problems go away if you simply removed the other controller?
If you are experiencing controller conflict, then enable "Joystick compatibility mode" (when connected via USB or 2.4 GHz).
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10-31-2022, 02:45 AM
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- 8
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- 964
After investigating internally, the driver is not...
After investigating internally, the driver is not the issue. It would seem that the monitor firmware may need to be reflashed, please send the monitor to one of the service centers to do this.
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10-20-2022, 01:50 AM
- Replies
- 138
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- 23,596
Sticky: Form and log submitted. No lighting...
Form and log submitted.
No lighting service-related info in the log, please record and replicate again, thanks. You may upload to your existing Google Form.
Do none of the device pages work? Did... -
10-18-2022, 02:42 AM
- Replies
- 27
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- 5,304
I see numerous complaints but no forms submited...
I see numerous complaints but no forms submited to report the issue. Please see the thread below. Thanks....
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10-18-2022, 02:42 AM
- Replies
- 27
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- 5,304
I see numerous posts but no forms from you...
I see numerous posts but no forms from you submited to report the issue. Please see the thread below. Thanks....
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10-18-2022, 02:35 AM
- Replies
- 138
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- 23,596
Sticky: Thanks for letting us know a power cycle resolved...
Thanks for letting us know a power cycle resolved the issue.
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10-12-2022, 08:07 AM
- Replies
- 138
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- 23,596
Sticky: Does your AniMe Matrix tab not look like this?...
Does your AniMe Matrix tab not look like this? Please take a screenshot if not.
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10-11-2022, 03:21 PM
- Replies
- 21
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- 2,497
Everyone here got their issue resolved, if anyone...
Everyone here got their issue resolved, if anyone else, the solution will be up on the support site soon, until then - feel free to PM me directly.
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10-11-2022, 10:38 AM
- Replies
- 138
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- 23,596
Sticky: Please install this update: ASUS HAL Central...
Please install this update: ASUS HAL Central v20220927
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10-10-2022, 03:20 PM
- Replies
- 1
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- 415
That's for power-savings. When on battery, really...
That's for power-savings. When on battery, really suggest to manage the power consumption (especially on a gaming laptop).
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10-10-2022, 03:17 PM
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- 5
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- 917
Please report the issue by filling out a form,...
Please report the issue by filling out a form, thanks.
https://rog.asus.com/forum/showthread.php?130801-Armoury-crate-v5-3-4-0-aura-creator-v3-4-3-0-report-here-if-any-issues
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