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Type: Posts; User: MasterC@ROG

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  1. Replies
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    Views
    7,099

    Hey Guys, If your MB isn't being detected, try...

    Hey Guys,

    If your MB isn't being detected, try to use our uninstaller (download link below) and install again.
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip...
  2. Incredible work!

    Incredible work!
  3. For those with Corsair DRAM not showing up in...

    For those with Corsair DRAM not showing up in Armoury Crate, they have updated their UI with a new switch - please enable and try again.
    89645
  4. Please PM me 2 logs (record yourself changing the...

    Please PM me 2 logs (record yourself changing the setting before shutting down, another recording of the setting adjustment after reboot).
    Also asnwer questions from OP here, and attach that post...
  5. System specs?

    System specs?
  6. A few people have asked about running Armoury...

    A few people have asked about running Armoury Crate with SVM enabled:
    For the AMD platform, the dashboard tries to get CPU MSR in order to show CPU status, but the MSR is not in the Microsoft...
  7. We can confirm this issue. It will be fixed in...

    We can confirm this issue. It will be fixed in ROG Live Service v1.2.17.0 soon, the ETA for public release is 2-3 weeks.
  8. Can you also provide all the...

    Can you also provide all the SetupAsusServices_XXXXXX files under C:\ProgramData\ASUS\ALL? (upload to cloud and PM me the link, thanks)
  9. Do you guys have mouse FW version 13.01.31 and...

    Do you guys have mouse FW version 13.01.31 and dongle FW version 1.00.31? I can't seem to reproduce that issue.
    Battery shows 75%, and I tried changing the alert to 50% and 25%, no alert shows on...
  10. Got an update for those who had installation...

    Got an update for those who had installation issues. Should be resolved now after we released ROG Live Service v1.2.16.0. Please try again if you couldn't before.

    Avoid tinkering with the registry...
  11. Many more issues have ben resolved but they may...

    Many more issues have ben resolved but they may be applicable to specific systems or people, only those people are made aware privately. Please provide logs or further info first before commenting...
  12. Got an update for those who had installation...

    Got an update for those who had installation issues. Should be resolved now after we released ROG Live Service v1.2.16.0. Please try again if you couldn't before.
  13. Hey Guys, make sure to agree to cookies,...

    Hey Guys, make sure to agree to cookies, otherwise nothing will show.
  14. Just a heads-up: Those of you who have the ROG...

    Just a heads-up:
    Those of you who have the ROG Zephyrus M16 GU603 gaming laptop will receive an update - V4.1.6.2.
    89495

    It's a plugin specifically for GameVisual which isn't applicable to...
  15. Sorry for the confusion, that is just the version...

    Sorry for the confusion, that is just the version of the installer (both Armoury Crate and Aura Creator). Just download and install. Don't worry about it.
  16. As far as I know, this motherboard should be...

    As far as I know, this motherboard should be supported. I'll look into this for you. In the meantime, please record (go to the Aura Sync page and select devices) generate a log then send (cloud link)...
  17. Please read the original post and provide the...

    Please read the original post and provide the info requested then I can help you get it resolved, remember to record and generate a log. thanks.

    Your motherboard is supported by Armoury Crate.
    ...
  18. Please check your inbox messages.

    Please check your inbox messages.
  19. In order for Aura Sync to work on keyboards,...

    In order for Aura Sync to work on keyboards, you'll need to switch to profiles 1 to 5 (Fn+1/2/3/4/5), but not default (Fn+6).
    Please replicate the issue with Aura Creator while recording a log,...
  20. Hey, I have received your log and passed it on...

    Hey, I have received your log and passed it on for inspection. Using a cloud link is the right thing to do, however, send it to me via a private message. I have deleted your link here in the thread...
  21. Get this man a drink. VGA detect dll or VGA HAL...

    Get this man a drink. VGA detect dll or VGA HAL indeed may cause RLS to crash for some, and as a result not allowing other components to complete the installation properly. A new RLS version is under...
  22. Please bear with us while we investigate the...

    Please bear with us while we investigate the installation issue and provide your system info later. Thanks.
    The previous suggestion was more for those who have already spent time troubleshooting and...
  23. Firmware updates v11.91.34/v1.00.21 were...

    Firmware updates v11.91.34/v1.00.21 were released, all resolved for your Gladius 3 Wireless?
  24. Replies
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    6,839

    Can you please record and generate 2 log then PM...

    Can you please record and generate 2 log then PM me? (upload to cloud and provide the links)
    One log recording when the mic is fine, and one when it's not. Appreciate it.

    Instructions for...
  25. I do see there are a few people having...

    I do see there are a few people having installation problems... We are currently investigating.
    If you can't install then there's no way to generate a log, but please at least provide your...
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