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  1. Hi OldMumpsimus, Can you help to record one more...

    Hi OldMumpsimus,
    Can you help to record one more scenario?
    We hope to hear the crackling sound with softer music.
    (it was clearer with the gun shot video, but not the one about horse riding in the...
  2. Dear all, I have tested the file from our...

    Dear all,
    I have tested the file from our website. It is working.
    After extracting the file by 7-Zip, entered the extracted file, right clicked on "Installer", choose "Run as Administrator"
    Then...
  3. Hi OldMumpsimus, Can you try one more thing?...

    Hi OldMumpsimus,
    Can you try one more thing?
    Can you set the laptop to "airplane mode"? like turn off all the wifi, bluetooth, Ethernet..even disconnecting the adapter
    and listen to music offline...
  4. Hello Brad, Can you PM me your product SN and I...

    Hello Brad,
    Can you PM me your product SN and I will check on the warranty and repair status?
    Thank you.
  5. Hi there, Are you able to enter the starup...

    Hi there,
    Are you able to enter the starup repair or auto troubleshooting after 3 failing bootup?
    or have you try to enter BIOS and then reflash BIOS 309 again by EZ flash.
    Thank you.
  6. Hi there, Can you provide 2 screenshot in...

    Hi there,
    Can you provide 2 screenshot in Armoury Crate?
    One for turbo mode when the drop happen
    One for manual mode, when you are playing games, I would like to see your settings.
    Thank you so...
  7. Replies
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    Hello AYM576, Did you manage to install the...

    Hello AYM576,
    Did you manage to install the VBIOS in the end?
    You might need to try all 3 steps
    1. update AMD driver v27.20.22001.19001_21.20.01.19_WHQL_371119C (I would suggest you to install...
  8. Replies
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    Dear all, BIOS 316 has been released on MyASUS,...

    Dear all,
    BIOS 316 has been released on MyASUS, ASUS product support page and Windows update.
    Please kindly update it.
    Thank you.
  9. Replies
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    Hello jes, It is 2280. Thank you.

    Hello jes,
    It is 2280.
    Thank you.
  10. Hi there, Did you extract the zip file first and...

    Hi there,
    Did you extract the zip file first and then run the "installer.exe"?
    Thank you.
  11. Replies
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    Hi there, Please share your product SN in the PM...

    Hi there,
    Please share your product SN in the PM I send you.
    Thank you.
  12. Replies
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    Dear all, Thank you for the updates. There has...

    Dear all,
    Thank you for the updates.
    There has been some new findings and insight these days.
    If there is anything confirmed, I will post it here.
  13. Hi there, This thread will be closed and kept as...

    Hi there,
    This thread will be closed and kept as record.
    Please continue the discussion and post in the original thread.
    Thank you.
  14. Hello there, I have sent you PM. Please kindly...

    Hello there,
    I have sent you PM.
    Please kindly check and reply, we can discuss further about this issue
    Thank you very much *
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    Hi there, Which BIOS version are you using now?...

    Hi there,
    Which BIOS version are you using now?
    And you also updated to Win11 and then it stuck as ASUS logo?
    Thank you.
  16. Replies
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    Hi there, If you have sent the laptop to...

    Hi there,
    If you have sent the laptop to service, please share your RMA number or SN in the PM with me.
    Thank you.
  17. Replies
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    Hi there, I was not informed of your RMA, so I...

    Hi there,
    I was not informed of your RMA, so I would need to check on your case again.
    So far I am monitoring the RMA cases I know one by one and all of them have not been completed yet.
    Thank you...
  18. Replies
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    Dear all, We have a FAQ related to the fan...

    Dear all,
    We have a FAQ related to the fan start/stop mechanism for your reference.
    https://www.asus.com/support/FAQ/1044879/
    Thank you.
  19. Replies
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    Hi there, those customer go to RMA themselves....

    Hi there,
    those customer go to RMA themselves.
    I really appreciate them since they provide the laptop to us to physically check on it.
    And we are doing new things.
    If any other customer are in...
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    Dear all, BIOS 309 has been released....

    Dear all,
    BIOS 309 has been released.
    https://rog.asus.com/laptops/rog-series/rog-g703-series/helpdesk_bios
    Please kindly update it for Win11 update.
    Thank you.
  21. Replies
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    Dear all, We have some cases now under RMA. It...

    Dear all,
    We have some cases now under RMA.
    It is expected that replacing the new motherboard is going to fix it.
    They are being carefully monitored.
    Thank you.
  22. Hello Ragnaraz690, Thank you for your feedback...

    Hello Ragnaraz690,
    Thank you for your feedback again.
    I'm sorry that so far there is no further information about the items you mentioned.
    So I could only ask you to stay tuned with our updates...
  23. Hello Gustav, Would you mind to take some...

    Hello Gustav,
    Would you mind to take some picture of the issue on your laptop ?
    Thank you.
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    Dear all, I'm glad to tell you that there will...

    Dear all,
    I'm glad to tell you that there will be a new BIOS for this issue.
    But it is still under testing.
    I will keep you updated.
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    Dear both, Thank you for the information...

    Dear both,
    Thank you for the information sharing.
    I myself really want this issue to be solved as well.
    I have reported them.
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