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  1. Thanks for sharing!

    Thanks for sharing!
  2. You should try calling them up for a quick...

    You should try calling them up for a quick answer. This forum section is for resolving an existing RMA and doesn't have much staffing.
  3. That's strange. I've never heard of Amazon...

    That's strange. I've never heard of Amazon brokering RMAs for someone else. I guess if Amazon and ASUS worked something out in the UK it's likely not even many employees are aware. That said, I'm...
  4. Sounds like the ASUS person you spoke to...

    Sounds like the ASUS person you spoke to misunderstood. When the retailer return period ends, manufacturer warranty starts. I would try calling them again.
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    Most pads are not an appropriate replacement for...

    Most pads are not an appropriate replacement for paste. That's probably worth mentioning for anyone who isn't familiar. The linked pads are designed to replace paste unlike the soft pads seen on...
  6. **Moved to GL sub-forum**

    **Moved to GL sub-forum**
  7. Might be they don't have a replacement board...

    Might be they don't have a replacement board available so they actually have to manually repair your board. You're paying for the labor for whatever they're doing as well as the parts so it can get...
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    The helix came out good!

    The helix came out good!
  9. Out of warranty service is expensive when...

    Out of warranty service is expensive when performed by the manufacturer, unfortunately. This is the case for most products. Once the last production cycle has ended parts are not made anymore so new...
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    At this point I think 4GB is really the minimum...

    At this point I think 4GB is really the minimum system memory I'd recommend for a Win 10 system. I can't remember what MS says but I had a laptop with less and I just gave it away because I couldn't...
  11. Thread: Failed builds

    by xeromist
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    When the CPU retention bracket is open you should...

    When the CPU retention bracket is open you should be able to lower the CPU directly into the socket. Did you check for bent pins after your issues?
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    I would say not completely faulty, yes. Based on...

    I would say not completely faulty, yes. Based on what you know now I'd lean towards some bug in the GPU. There still could be some flaw in the monitor as well where it doesn't play nicely with...
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    Thanks for the heads up!

    Thanks for the heads up!
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    Oh, I don't know. It could be an angry ASUS...

    Oh, I don't know. It could be an angry ASUS WebStorage user. ;)
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    Strange! You've got some patience though. I...

    Strange!
    You've got some patience though. I think I would have returned something since that combo isn't working well.
  16. Enterprise requires a licensing server on your...

    Enterprise requires a licensing server on your network. Hence it is not appropriate for home users or even small businesses. OP got scammed.

    @Pretzel: You can try the link below. Unfortunately...
  17. I would search google for benchmarks and...

    I would search google for benchmarks and framerates using the same model and then run them on your own machine. That will tell you if your performance is significantly off.
    Also, I believe that is...
  18. You might have a faulty header cable.

    You might have a faulty header cable.
  19. No worries; you're not in any trouble. Just let...

    No worries; you're not in any trouble. Just let us know if you need help with a thread.

    Unfortunately I don't know the answer to your lighting question.
  20. *threads merged* No need to start a new...

    *threads merged*

    No need to start a new thread. You can have one thread per topic and post to it in order to bump it if it has gone without reply for a day or so. If you feel the your title is not...
  21. He had a history of starting fights with people...

    He had a history of starting fights with people and was warned many times. Pretty smart guy but he has the social acumen of a wet cat and proud of it. Finally he started a fight with an Admin after...
  22. It might be possible for a failing battery to...

    It might be possible for a failing battery to cause this if it's causing the power mode to change. What happens if you just run games on battery without the AC adapter? It will perform worse but is...
  23. Thread: profile issue

    by xeromist
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    Make sure to visit your profile and see if you...

    Make sure to visit your profile and see if you have a friend request or feedback on something you posted. Those appear as a notification as well.
    https://rog.asus.com/forum/usercp.php
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    Do you have a picture of the problem? This could...

    Do you have a picture of the problem? This could be resolution settings or the camera may be damaged. A picture might help show what you're talking about.
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    There is no one size fits all for gaming use. In...

    There is no one size fits all for gaming use. In a bright room you need more brightness. In a dark room you need less. The best settings are the ones that allow you to focus on the game and do not...
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