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I wanted to come back to my thread and update folks. It's common to complain about things when something goes wrong. It's rare when we come back after [insert company name] makes it right.

With...

Thank you for the prompt reply. Will email you the info.

As mentioned several times by others here, I am getting the same message when trying to submit my RMA. "It looks like your serial number(SN:undefined)has already been issued an RMA."

This is a...