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Hello
Have you remove ram to cross test or use the other hard drive as you doubt that may be the root cause?
As I know most 2 TB hard drive is not compatible with this model yet. Do you khave...

Hello
Is your model of camera "ROG EYE " or "ROG EYE s"? Because EYE only support Win10, and EYE s support Win 11.

Hi
2TB Intel 660 isn't compatible with this model yet.

Hello
Sorry for late reply . Could you try to disable power saving mode in power option? Then try to duplicate again.

Hello Krafg:
Sorry for late reply ,there is a easy way to judge this model support WOL or not. please go to BIOS find power management and find Wake-on-lan.
But I think you have already did....

Hello
About warranty, please refer to service guide to disassemble laptop. Any damage caused by manual will violate warranty policy.
Service Guide:...

Hello
Thanks for your asking. Depends on different CPU power consumption, 230W version is for Ryzen9.

Hello
May I know which brand and model name of SSD you installed? It's true we test Samsung and WD max 1T capacity. Now many SSD have high temperature need to concern. Not only compatibility of...

Hi
I try to simulate your scenario on the same model, but unforunately it's very nomal at my side. I guess it should be thermal problem or badly news is cpu NG.
I know if symptoms belong to cpu...

Hello
This model only support 1 slot for M.2 and 1 slot for 2.5inch HDD/SSD. If you want to install different os in each storage.
only support max 2 devices, Thank you.

Hello
Need to update a brief result from the log , result of both log have the same situation when CPU and GPU thottled at the same time
, temperature is not very high. Did you close game at 45...

Hello:
Before we start to valify it's software or hardware issue . Let us check some basic driver information.
Please check follow version are latest official version on your own laptop....

Hello Himanshu KAshyap
Echo RedSector's post, you can open bottom case, and check connector of battery placed well or not. Sorry to make you uncomfortable.

Hello
I need one log file to pass to R&D , please follow below step to cach log and provide a link, Thank you.
．plug in ASUS 200W adapter
．Download HWinfo and install app. Link:...

Hello
Sorry to miss your post . Did you change spec like SSD or RAM? It sounds like compatibility issue.

Hello
Thanks very much, R&D is working on log file, will update asap.

Hello
Sorry to hear that , it's a temporary solution that we want to know the result may find out root cause.
If we can collect more sample case, it will be helpful.

Hello
Okay, thank for your sharing to let me understand there is not possible effect about booting priority.
Capacity is a simple index make us easily to judge compatibility issue between...

Hello
If you have complete remove Armoury crate, I will suggest to use geek uninstaller to check again. Please also remove game first and refresh rate as well.
Thank you.

Hello
After analyze log , we found some defect point. In order to be more clear, I need one more log to compare. Sorry to request more info.
．plug in ASUS 200W adapter
．Download HWinfo and...

Hello Goosifer
Could you try below command that one solved the same issue?
Excute CMD with administrator and type below command to close
netsh wlan set autoconfig enabled=no interface="Wi-Fi"...

Hi
It is very clear for your scenario and thank you for sending me the log file. I will pass to relevent team to duplicate.

Hello:
Good day, after confirmed compatible device what we test is lite-on 256G SSD and kingston 256G SSD, I will suggest 512G SSD is the maximum capacity for this model.
As you mentioned this...

You can find AMD chipset driver through follow link
https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Chipset/23894/AMD_Chipset_DriverOnly_ROG_AMD_Z_V1.2.0.118Sub5_23894.exe
AMD graphic card...

Hello zaklovesyou
I separate two parts to consider your situation by hardware and software. This model use normal thermal grease not metal liquid, so thermal reason should be
excluded by...