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    I'm not sure if it will help but if you have not...

    I'm not sure if it will help but if you have not already please try uninstalling armoury crate with the removal tool that is on the ASUS support page for your hardware. Then reinstall and see if...
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    When you uninstalled the software did you use the...

    When you uninstalled the software did you use the uninstaller tool from the Dark Hero support page? If not that may help.
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    That mention of the RAID controller makes me...

    That mention of the RAID controller makes me wonder. Try checking out this thread and see if you can do the opposite (*disable* VMD)...
  4. You said you already have the latest chipset...

    You said you already have the latest chipset driver from the ASUS support page so that would've been my first recommendation. I suppose you could try reinstalling Windows but that's a lot of work...
  5. I have used a Chakram dongle at about 3ft or 1m...

    I have used a Chakram dongle at about 3ft or 1m and not had any issues. Plugging the dongle into the back of a chassis could be an issue depending on how much material is obstructing the connection...
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    Go to the product support page, select Windows...

    Go to the product support page, select Windows 11, and expand the chipset section.
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    I don't know if this is the problem you are...

    I don't know if this is the problem you are having but when I tried to install Win 10 it didn't see any devices until I tried a different USB port for the install media. Not sure why that happens but...
  8. Thank you for sharing your findings!

    Thank you for sharing your findings!
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    I cannot guarantee that it is the same display...

    I cannot guarantee that it is the same display but the specs appear to be the same. If the Z is newer it might also have firmware tweaks to make it perform better. That's something I didn't consider.
  10. I would make sure you have the latest version of...

    I would make sure you have the latest version of Armoury Crate installed and see whether it has any updates.
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    You really shouldn't need any because Crate...

    You really shouldn't need any because Crate should detect them and offer downloads but since you don't get that you still want to make sure everything is up to date. I would make sure you have...
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    I believe they are the same display but a...

    I believe they are the same display but a regional model number. Be careful if buying from Ebay or otherwise outside of your region it can make warranty service challenging. If both are offered by...
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    For immediate support please call the ASUS...

    For immediate support please call the ASUS support center. If this is a common issue they should be able to help you address it. Otherwise someone from ASUS may be able to answer you here but there...
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    It's safe for the notebook to get hot because it...

    It's safe for the notebook to get hot because it will automatically throttle as needed. However, runaway thermals can lead to excessive throttling which means sub-optimal performance. If you can find...
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    It appears you are missing the device category...

    It appears you are missing the device category entirely which means it's not just Aura sync but Armoury Crate doesn't see your devices. Please make sure to install the drivers & such from the b660m...
  16. Poll: *thread moved* Service inquiries is for...

    *thread moved* Service inquiries is for escalation of RMA issues only. See sticky at the top of that sub-forum.

    Thanks
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    Do you know the history of the E-2144G? If you're...

    Do you know the history of the E-2144G? If you're getting a VGA light with no external graphics installed then that doesn't bode well for the CPU.
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    Does Armoury Crate detect your motherboard and do...

    Does Armoury Crate detect your motherboard and do you have any lighting options for that?
  19. Can you run the RAM at a lower speed or even just...

    Can you run the RAM at a lower speed or even just one stick so you can get the machine running until you can acquire another kit? Sucks to have a paper weight because of memory compatibility.
  20. If you've tried different enclosures from...

    If you've tried different enclosures from different brands and different USB-C cables then it may be the board itself. (note that enclosures from the same brand may have some sort of conflict so the...
  21. I believe you, it's just whenever there is odd...

    I believe you, it's just whenever there is odd behavior related to the system disk it makes me nervous. I'm not even suggesting any hardware issue. I fully believe Windows has the ability to break...
  22. If optimizing the system disk really made a...

    If optimizing the system disk really made a difference, that's scary. Make sure you have a backup of anything important. If it's only happening a few times per month it's going to be hard to evaluate...
  23. Have you tried both of the rear Type C ports? Do...

    Have you tried both of the rear Type C ports? Do you have a case with a front type c and does that behave any different? Tried a different cable?
  24. Yep, probably a bad thermal interface if I had to...

    Yep, probably a bad thermal interface if I had to guess. Technically a repaste or liquid metal is something you can do or pay a local shop to do but when you have a warranty you might as well use it....
  25. Definitely looks to be the CPU holding you back,...

    Definitely looks to be the CPU holding you back, yeah.

    When you are concerned about throttling I recommend comparing your unit to other publicly available data like reviews or forum posts(of the...
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