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usually happens whenever sonic studio or radar are updated by the microsoft store. no issues here

the gl504gv is the hero ii with nvidia rtx. Did this driver work for you? Mine is still great, no audio issues yet

https://www.asus.com/Laptops/ROG-Strix-SCAR-II/HelpDesk_Download/

Choose the gv model from the drop down menu

Has anyone tried the updated Realtek drivers listed for the gl504gv on the official support page?*Version V6.0.1.8564

Update: tried it. No issues so far, but I’ll monitor it and see. *

update: thought i fixed this with a full windows reset. It was fine for a few days but strangely enough it came back immediately after using the MCPR tool to uninstall mcafee live safe. I dunno how...

I'm also experiencing sound issues on my gl504gm. After opening the lid and waking it from sleep, sound disappears. It sometimes resumes on its own after attempting different youtube videos, but then...

bios 307 is now available on the official asus gl504gm support page.

... still waiting on that audio driver update to fix the issue of no sound after the laptop goes to sleep.

I would try this followed by a windows reset if that doesnt work. The windows reset worked for me in the past with my gl504gm.

I have the same sound issue. No sound after sleep on bios 306 and audio driver 6.0.1.8544.
I had this problem before but it fixed itself after an update. It has now returned.
Disabling and enabling...

that sounds like a hardware problem

Does it happen if watching a video file through vlc or an audio file stored locally? Or while gaming?
I had an issue where sound would completely stop for some sources, namely games and anything on...

Might not be related, but a lot of similar issues reported on the official nvidia driver forums here:
...

strange, i haven't seen the nahimic issue since the update. No crash dumps being formed neither

Check for updates in windows update

yes, windows update installed the bios update automatically. I didnt have fps drops on bios 304 tho, however, it seems the nahimic crash issue is resolved

Problem fixed following a windows 1809 reset and the bios and driver updates installed by Windows update.

Windows update also updated the audio drivers. This may be more relevant to your issue.
Personally I had sound problems before this update. Following a windows 1809 reset and these bios and driver...

Update:
So while the windows installed 6.0.1.8437 solved the issue of not having any sound, it brought its own problems. On 6.0.1.8437 after the pc slept for a while, sometimes all sounds would...

Uninstalling the driver and letting windows audio troubleshooter install the original 6.0.1.8437 driver solved the issue. So I currently don't have the realtek audio console nor sonic studio...

I’ve checked and confirmed that there are no new nahimic crash logs being created.*

When I close the lid on my GL504GM, let it go to sleep and then open it up again, sound no longer works. Sound doesn't come out from the speakers nor a plugged in headset. A restart solves the issue....

Will an update to sonic studio fix it’s crash dump issue? Or is the nahimic service the problem?*
Is the update section of the myASUS app equivalent to what was traditionally the ‘ASUS live update’...

Can confirm that this Aura update fixed my backlight issue.

Can confirm uninstalling sonic studio and sonic radar solves this. Issue was also causing microstutter in game every time a crash dump was being created. Reinstallation of audio drivers and sonic...

What’s your cpu clock speed while gaming with the maximum set to 100%?