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Type: Posts; User: playerschu
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05-23-2018, 06:31 PM
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ASUS representative told me monitor will be fixed at their cost!
The best outcome I could have hoped for happened about 15 minutes ago. I called customer support and they reviewed my case and said that they will be repairing the monitor at their cost. Now I just...
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05-23-2018, 12:25 AM
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Woke up to a $595 invoice.
Today, I woke up to ASUS sending me an invoice to repair the damage they caused to my monitor either in repair or with bad packaging that totaled almost $600. Of course, I disputed the invoice, but...
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05-22-2018, 12:02 AM
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After sending my monitor back to me broken, claiming customer induced damage for RMA.
This regards a PG279q.
To add to my RMA nightmare, I just got an email from ASUS saying that customer action needs to be taken due to CID/OOW.
Except, the reason why I even needed another RMA... -
05-18-2018, 06:48 PM
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Monitor RMA received back with new physical damage and display issues.
I posted a thread in general discussion about my recent experience with my RMA and was directed to post here.
The monitor in question is an ASUS PG279Q IPS Panel 165Hz G-Sync display.
Two days... -
05-18-2018, 07:44 AM
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Sent in my monitor for RMA, got it back with a damaged bezel and broken display.
So two days ago I received my RMA back from the service center in California. Excited because I was able to have my monitor again, I plugged everything back in and powered it up.
Except, when the...
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