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  1. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    What is it though? ASUS isn't fixing the...

    What is it though?

    ASUS isn't fixing the problem, so it's pretty obvious we need to do something.
  2. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    When I PM they just say "sorry we can't help"......

    When I PM they just say "sorry we can't help"...


    What is a BBB complaint and how does one start one?
  3. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    You need to read the forums more often. Within...

    You need to read the forums more often. Within the last few months (or so, definitely this year) there was a thread by a guy who RMA'd his machine and got an email from ASUS saying that the board had...
  4. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    I have read many threads about people's machines...

    I have read many threads about people's machines getting damaged by ASUS repair centers. Coming back dusty, scratched, damaged with water, badly repaired, having internal brackets sheered so it...
  5. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    Fixing things at a single repair center helps...

    Fixing things at a single repair center helps maybe at best 0.01% of people. It's an insultingly small step towards a solution. As usual ASUS works so slowly doing the minimum they can, in order to...
  6. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    > Blaming this on "it's just 1 center slipping 1...

    > Blaming this on "it's just 1 center slipping 1 laptop through the cracks"

    We get tons of reports of repair centers acting like this, all over the globe... We get tons of reports of this exact...
  7. Thread: G53 3 time RMA

    by Gorman
    Replies
    52
    Views
    30,489

    Yup, us G53 owners always get treated this way....

    Yup, us G53 owners always get treated this way. Mine has gone back 4 times in 12 months, ASUS will not help you.

    ASUS will categorically refuse to give you a refund - and getting a replacement...
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